Search Hotels Near Pump Room, Kudowa Zdroj

"Wellness and pool, helpful reception staff, location, view, quiet rooms, plenty of parking"

"This place is a wonderful hidden gem. There was nothing at all that didn’t stand out as excellent. We will most certainly be coming back!"

"It was really great stay! "

"all good perfect dinner and breakfast"

"Check in was seamless, suite was spacious, clean and with pleasant view. Breakfast options were scarce with many buffet options empty as it seems that people from other properties were also coming to the hotel. No one was verifying who was a guest or not at the breakfast buffet that was included. Location was perfect and in close proximity to Adsprach and Teplickie Skaly."

"Almost everything includes nuts on their menu. If your family member has tree nut allergies you wont be able to dine here. The shower cabin is a bit small. I kept accidently hitting the water mixing valve and shutting it off. First hotel where fridge wasn't stocked with anything. No water, no beer etc. Hated the elevator. It appears like there is only two elevators for the entire complex. One services floors 1-4, the other 1-5. Both are very slow because guests take them to the pool area, which means waiting significantly longer in the lobby. The restaurant staff also uses this elevator to move food to the guest rooms. I would have expected them to use service elevators instead. "

"Jana was amazing. Her hospitality was excellent and professional servis was on the top. Wery helpful advice and great trip proposal. We were wery happy with this trip. "

"Location"

"We initially booked a triple room, but upon arrival, we were not given the room we reserved. The receptionist was unhelpful, unfriendly, and made no effort to resolve the situation. Instead of offering a solution, she demanded an extra fee of 500 CZK per night for an additional bed. When we asked to speak with the manager, she refused to let us do so. Overall, the service was extremely disappointing and unprofessional. That said, the hotel itself is clean and well-maintained. We really liked the sauna, the pool, and the room in general. It’s just disappointing that the hotel offers triple rooms for booking when they apparently don’t have them available."