Pulpugan Trip

It was fine for what it was. The rooms are narrow and there isn’t a great hangout area. The neighborhood is a bit loud. But the beds were comfortable and the ac worked. The staff was nice and helped when we repeatedly locked ourselves out of our room.

Good customer service

We had a problem with the room, air con and TV not working so we were moved to a lesser room (late at night) The next day I met with the manager who was absolutely lovely and we were upgraded to a suite for the rest of the stay. Room are fairly basic but considering the price I think it's good value. I will say the pool/beach club that you get access to is pretty lousy and expensive but the hotel pool and gym is quite nice and so is the restaurant, staff are great too

The hotel was very clean, and staff were very accomodating. The room came with 2 umbrellas, which was fantastic since it was raining when I visited. The breakfast was good, but there were not a lot of selections to choose from. However, the cappuccino machino made up for the lack of breakfast selections.