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Shari-La Island Resort

Star Rating
2.5 out of 5

Information

Reviews

2.5 / 5
26 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Perhentian Beach
    43 min walk

Choose dates to view prices

  • Deluxe Room

    Room Amenities

    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More details
  • Standard Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Suite

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Pulau Perhentian Kecil

Shari-La Island Resort is located in Pulau Perhentian Kecil. Local points of interest include Long Beach and Perhentian Beach.

What's nearby

  • Popular Location
    Perhentian Beach - 43 min walk

About this property

Shari-La Island Resort

Sun and fun on the beach, near Long Beach
Along with a private beach, this smoke-free lodge has a restaurant and a garden. WiFi in public areas is free. All 70 rooms offer TVs, fridges and showers.
Shari-La Island Resort offers 70 forms of accommodation with air conditioning. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
Simply step outside to unwind on the lodge's beach. For a convenient ride to the sand and surf, hop on the lodge's beach shuttle (surcharge).
The lodge offers a restaurant. Public areas are equipped with complimentary wireless Internet access.
Shari-La Island Resort is a smoke-free property.
Recreational amenities at the lodge include a private beach.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM.
Access to this property is via a boat transfer from Kuala Besut Jetty (surcharge). Boat availability cannot be guaranteed in the month of November due to extreme weather conditions. Guests are required to contact the property 48 hours prior to arrival to arrange transfer. Contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out before 11:30 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types at the property

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00 per stay
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Guests must transfer via boat to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking.

Property is also known as

  • Shari-La Island Resort Pulau Perhentian Kecil
  • Shari-La Island Pulau Perhentian Kecil
  • Shari-La Island
  • Shari La Island Resort
  • Shari-La Island Hotel Pulau Perhentian Kecil
  • Shari La Island Reort
  • Shari-La Island Resort Lodge
  • Shari-La Island Resort Pulau Perhentian Kecil
  • Shari-La Island Resort Lodge Pulau Perhentian Kecil

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Beach shuttle (surcharge)

Food and drink

  • Breakfast available for a fee daily
  • 1 restaurant

Things to do

  • Snorkelling

Family friendly

  • Fridge

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English

Outdoors

  • Garden
  • Private beachfront location

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • TV

Food and drink

  • Fridge
2.5

Guest rating

5 - Excellent
1
4 - Good
7
3 - Okay
5
2 - Mediocre
4
1 - Poor
9
2.3
Cleanliness
2.7
Service and Staff
2.5
Amenities
2.4
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn't stay here again, even if you paid me.

I am not normally one to criticise a premise as I understand how this can have an impact on the welfare and livelihood of staff that work there, however, I can not honestly recommend this place to anyone. There is no pool as indicated in the advertisement. There is however a beautiful beachfront area that we did enjoy, however you definitely need shoes to get to the water's edge due to the sharp coral. We attend these premises with other friends and therefore booked out 3 rooms. Not one of these 3 rooms were clean. The toilet door required a masterful tact to shut it & the bathroom fan had no cover over it so of the night the room was invaded by bugs and mosquitoes. We had to request to have our rooms cleaned and the Operational front desk staff were despondent and did not pass on the message to the cleaners. It took us three days before we actually got fresh sheets & towels. Our original sheets had holes in them and one of the pillows had blood on the pillowcase. On the third night, we had a mouse in our room. Our friends actually had to move rooms on night two due to a rat climbing up onto their bed. All in all, I would never stay here again.

Stayed 4 nights in Jul 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I didn't even stay at the property

Stayed 2 nights in May 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service to worsen other shortcomings

Rundown place, plenty of mosquitoes, rats making sound in the night, bathroom wasn't clean, surrounding was stinking with sewerage water and to top it all very poor customer service!!!

Stayed 2 nights in May 2019

3/5

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Apr 2019

    1/5

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Mar 2019

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