Puerto Lajas Trip

queue at the evening bar were bad - they need more than one person serving at busy times - some staff quite rude - others not. cockroaches observed on ground floor and fly’s on buffet of an evening. room was ok but very dark at end where tv was - asked if we could have lamp but they said they had none spare. music round pool exceptionally loud and need to be mindful of the average age of those being forced to listen to it and play music types accordingly

More of a variety in food selection

Not bad, rooms could be much cleaner. Dirty cups in the dining area on clean tables - kind of like when you overfill the dishwasher. But other then that it was fine.

The hotel had some nice pools although only the children’s pool and the pool beside it were heated. Would be good if tea and coffee were available in the buffet at all meal times. Buffet was inconsistent