Search Spa Hotels in Puerto Colombia

"I didn’t have hot water my entire stay and I told the staff multiple times and never assisted with the issue. I had to use cold water. "

"Great hotel"

"Kitchenette poorly stocked and the stove wouldn’t start. The pool was either closed for special events or had music at all hours so loud that it was uncomfortable to be there and my kids couldn’t even stand it and had to leave. "

"I’ve stayed many times and Inreturn because the staff goes above and beyond. The employees work damn hard, so just be cool and be down to earth and be generous. Don’t be a greedy gringo or a cudo Colombian. Be thankful for what you have and if you tip each employee who goes above and beyond to assist you, you’ll realize that any generosity is appreciated, especially in a country with such small middle class and large wealth gap. Just be a good person and tip $10-$50 pesos at least once during your stay to each employee assisting you and you’ll be surprised how much more you’ll enjoy your stay at the NH. I’ve stayed at all the 5 stars in BAQ and the service iat the NH is among the best. Make sure you take care of the receptionists since they rarely receive tips, and just be friendly. "

"Staff not friendly. 2 people at the front desk on a fully booked hotel. Lunch lines to check in."

"Excelente"

"We enjoyed our stay at Portobello. The room and common areas were beautiful and well-kept. I would definitely stay there again. My only criticism was that the water was not working when I tried to use it in the early part of morning (around 2am), but was working fine other than that. "