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"The staff was great, transport to and from the airport/dock was great. They did our laundry for a small fee. Breakfast was excellent. This place grows on you the longer you stay. There is no TV but that was ok."

"Fantastic stay at Mainao Hotel! The staff were incredibly friendly, welcoming, and accommodating—always greeting us with a smile. We booked 9 rooms, and every single one was clean, spacious, and very well equipped for short or longer stays, with plenty of drawers and storage to truly settle in. They were exceptionally thoughtful, even asking our schedules so they could plan maintenance around our time out exploring. The location is perfect—easy walk to the pier, shops, dive centers, and excursions. Hot showers with great water pressure and plenty of fresh water available to refill bottles were big pluses. Highly recommend Mainao Hotel for comfort, convenience, and outstanding hospitality in the Galápagos."

"Clean, excellent location and good price."

"Spacious and clean room. Early check-in. Helpful staff."

"Eduarado was absolutely amazing! As was the rest of the team! Breakfast was delicious, everyone was so kind and welcoming. I unfortunately got sick on our vacation and the team made me tea to help me feel better and would ask my husband how I was doing. They were so caring and lovely! "

"This hotel was exceptional!! Great personnel, excellent receptionist who recommended really nice tours and drivers. Great servers at the restaurant in the evening, we enjoyed it. The pool area is very serene and beautiful, overlooking a beach with baby sea lions 🦭❤️"

"We had a wonderful stay at Sunset Galapagos Hotel in San Cristóbal. The hotel is perfectly situated right at the port, offering a great balance of lively daytime activity while remaining quiet and peaceful at night—ideal for a good night’s sleep. All of the staff were exceptionally friendly and helpful. Max, Joshua, and Antonia were always ready to answer questions, offer guidance, or help arrange transportation, which made our stay feel easy and well supported. Everything was immaculately clean, and we were very happy with our overall experience. We would absolutely recommend this hotel and would gladly stay here again."

"Great stay at a remote but lovely place!!! Eager to come back!!!"

"The accommodations were worth the price, and the hotel service was good. But pass on the restaurant in the evening. It is not where you want to be waiting for food after trekking all day. The staff is nice, is very nice, but insufficient, and I waited 90 minutes for my simple meal on the terrace. Also, there is major construction next door with heavy equipment on the adjacent wall — not relaxing. I suspect this work will be done by summer, 2026. "