Puente Trip

Second stay at the property, I would stay again despite the indifference of the front desk. The service was improved from my first visit but hospitality is not a thing here. Paul at the Skydeck was the absolute best at customer service, he could teach everyone else on staff how to provide customer service, and they could use a crash course 👍

pre- check-in inquiries, the staff was kind and answer all my questions with patience. check-in was fast and the front desk was courteous.

The staff were friendly. The family room that we stayed in for three nights on the third floor was extremely noisy from 9pm until 3-4 am. It sounded like there was a nightclub close by. We did not have a restful sleep. I should have asked for another room on the second night.

Love this place!! But realize…this isn’t a hotel. It’s a Bed & Breakfast…which to me, is so much better!! During the day we had a wonderful lady take care of us. When we woke up she had a wonderful French press coffee for us, made a great breakfast. Provided anything we needed. Our deck was so peaceful in the morning. Waking up, opening up the French doors and listening to the waves. We loved it so much that we stayed an extra day! It’s not a restaurant and definitely not a bar. So forget about that. Breakfast was great but beyond that we walked 2 minutes down the beach and found some great ocean side places with all sorts of choices. Pool needs a good cleaning as it’s a bit murky. This place is about absolute peace. It’s our new getaway location when we need to get out of Cebu city. Oh, and my wife’s fav was the big bathtub. Bring some bath salts and enjoy! Or 15 min away are the natural hot springs. Loved it all!