Search Hotels Near Pueblo Serena, Monterrey

"El hotel está situation en una excellent area. El personal es muy amable y educado. El lugar es super Seguro. Pero la limpieza es un area donde de en de trabajar un poco más. "

"Staff was very good but installations, were not so in good conditions. First room had a very bad smell, not from the sink, but apparently from the ceiling. It was 4th floor and 5th floor was remodeling. Second room was ok but then at 5:30 am a noice was coming from the window, but realized was coming from floor above and a hole between ceiling and window was the one ‘filtering’ noises. Even a smoke smell was coming from there. Fortunately following night the hole was tapped and resolved. But still before 6am noises coming from above like a metal bucket appeared, not so loud but still enough to perceive them. Breakfast buffet was ok. The best is the hotel location, just across the street from Cintermex hall, very convenient. "

"eveything was clean and nice"

"The rooms are dirty, it is not comfortable. The hotel is well located and the buffet is excellent. "

"Great overall experience "

"Nos dejaron una botella de agua abierta. Solicitamos otra nueva 3 veces que nunca llegó. El aire acondicionado no funcionaba y tuvimos que cambiarnos de habitación a la 1 A.M. para poder dormir."

"Rooms were great ,cleaning staff was great , evening room service was expensive and not that good , close to shopping and amenities "

"Room: the shower - the water either came out too hot or too cold. They had to come in and fix my air conditioning because it was not working. The plus side the beds were really comfortable and the pillows. "

"Todos muy amables con un muy buen servicio aunque los elevadores ocupan una remodelación "