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Hotel Santa Rosa

3.5 star property
Discover history and modern convenience in Cholula, with free valet parking and an all-ages arcade after exploring ancient sites.

Choose dates to view prices

Hotel Santa Rosa By Rotamundos in historic Cholula offers a refreshing retreat with a welcoming garden and playground. Guests enjoy WiFi, an arcade/game room, and a bar. The attentive concierge staff consistently impresses with their helpful service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, free WiFi, bed sheets

Standard Double Room

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, individually decorated, free WiFi, bed sheets

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Business Studio Suite

Business Studio Suite | Premium bedding, individually decorated, free WiFi, bed sheets

Business Studio Suite

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in San Pedro Cholula, Hotel Santa Rosa is in the historical district. Great Pyramid of Cholula and Puebla Cathedral are notable landmarks, and travellers looking to shop may want to visit Angelopolis Commercial Center. Botanic Garden Tzapoteca Dra Helia Bravo Hollis and Francisco Pelaez Ethnobotanical Garden are also worth visiting. Visit our San Pedro Cholula travel guide
Map
Calle portal Guerrero ext. 5., Colonia Centro, San Pedro Cholula, PUE, 72760

What's nearby

  • A lush green hill with a person taking a photo. In the background, there are two large bell towers with domes.
    Great Pyramid of Cholula
    12 min walk - 1.0 km
  • A sunset with the sun low on the horizon, casting a warm glow over a parking lot with trees in the background.
    University of the Americas Puebla
    6 min drive - 1.9 km
  • San Gabriel Convent
    3 min walk - 0.3 km
  • Plaza de la Concordia
    3 min walk - 0.3 km
  • Zócalo
    7 min walk - 0.6 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    26 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    28 min drive

Restaurants

  • La Última Estación Restaurantes
    6 min walk
  • Cemitas El Carmen
    4 min walk
  • Churrería Las Duyas
    2 min walk
  • Domino's Pizza
    5 min walk
  • Güero's
    5 min walk

About this property

Hotel Santa Rosa

  • Hotel near Great Pyramid of Cholula
  • Consider a stay at Hotel Santa Rosa and take advantage of a playground, an arcade/games room and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a restaurant.
  • You'll also enjoy perks such as:
    • Free valet parking
    • A banquet hall, tour/ticket information and a gift shop
    • Concierge services, a 24-hour front desk and a front desk safe
  • Room features
  • All guestrooms are individually decorated, and have comforts such as premium bedding, in addition to amenities such as free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - HTR191129TL6
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Santa Rosa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santa Rosa?

Valet parking is free at this property.

What time is check-in at Hotel Santa Rosa?

Check-in start time: 3:00 PM; check-in end time: 3:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Santa Rosa?

Checkout is at noon.

Where is Hotel Santa Rosa located?

Located in Cholula, this hotel is within a 15-minute walk of Plaza de la Concordia and Great Pyramid of Cholula. Museo de la Ciudad de Cholula and San Gabriel Convent are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santa Rosa Reviews

8.4

Very good

9.0

Cleanliness

8.4

Amenities

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 33 out of 69 reviews
Rating 8 - Good. 20 out of 69 reviews
Rating 6 - Okay. 10 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 3 out of 69 reviews

Reviews

Verified

10/10 Excellent

martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place its really nice and comfortable, walking distance to whatever you want to go, the restaurants are exactly outsude the hotel, I preferred the restaurant called Sagrata, the food was amazing and the service was excellent.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is located in the main square of the city. Restaurants and places around very close to walk
Stayed 1 night in Nov 2024
Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel stay was comfortable with responsive staff. The water pressure was good but the water was mild – not ideal for a winter visit but comfortable and safe. We explored nearby attractions and spent quiet mornings at the near by restaurants and zocalo. The staff was responsive and friendly! The only thing missing was information on the mural and beautiful art throughout the hotel.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities
It was a nice clean place to stay. The hotel is very pretty yet they keep the hotel lights off in common areas not showing off the beautiful murals...it's like a sleepy hotel in a very vibrant town. They only gave us 2 very worn towels. The 2nd night gave us 4. The area was walkable distance to lots of local life. So much to explore....my favorite was the market. Great food, delicious - in there at VERY good prices.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

EDGAR IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in May 2026
Verified

10/10 Excellent

Herica

Liked: Amenities, property conditions & facilities
Very clean, and great place to stay
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was super sweet! Upon checkout we were able to leave our luggage so we can enjoy our last day in town. The hotel is literally in the center!!!! Loved it! Loved the location!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Herica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Feb 2025
Verified

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Room comfort

NOISY! NOISY! NOISY!

NOISY NOISY NOISY! Food was a rip off.
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Miguel

Liked: Cleanliness
Disliked: Property conditions & facilities
While the hotel was nice and clean, the water pressure was weak and unreliable. Not to mention the weak wifi that was only strong in the main floor, but becoming weak once you get to your room.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Chung-li

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator. Too noisy. Room supy far behind standard . Staff friendly.
Stayed 7 nights in Oct 2022
Verified

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took time to get someone in the front desk. No rooms are accessible and the stairs handle to the first floor was not easy to grab. No air dryer in the room
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Herica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 4th time I stayed here, and the last time (on 3rd time) i had issues with the shower, but I thought it would be better next time, but I believe it is time for me to see other options. This time I not only I had a bad experience with the shower, but the pillows were horrible as well. I asked to change them, but they never did. I can see the employees were tired or they just don't like their jobs. Very unfriendly people. The Hotel is located in a very nice place but I will not be staying here again.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicacion limpieza del hotel y lo mas importante fue que tiene estacionamiento,
Stayed 1 night in May 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion la decoracion muy bonita y el personal muy atento
Stayed 1 night in May 2026
Verified

8/10 Good

Aida Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación en general estaba bien, creo que les hace falta poner toalleros porque no hay donde colgar la toalla de las manos, mas contactos de luz, pero de ahi en fuera el hotel esta centrico puedes caminar a los alrededores.
Stayed 1 night in May 2026
Verified

2/10 Terrible

lucia patricia

no tenian el checking registrado, tuvo que pagar directo , de suerte que si tenian habitaciones
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Miguel Ángel

Liked: Staff & service, property conditions & facilities
Está muy bonita y se puede disfrutar la estancia, muy tranquilo y su restaurant. Muy bonito y buen servicio
Stayed 1 night in May 2025
Verified

10/10 Excellent

Maria del Rocio

Liked: Cleanliness, staff & service, amenities
Muy buen servicio del chico de la recepcion. Me gustaría que el estacionamiento al que llevan los coches estuviera cerca par yo estacionarlo y llevarme mis llaves
Stayed 1 night in Feb 2025
Verified

8/10 Good

Jesus

Liked: Staff & service, property conditions & facilities, room comfort

Hotel centro de san pedro cholula

El cuenta con una excelente ubicación, sin embargo las habitaciones están descuidadas, de las peores toallas que me han tocado, realmente viejas y en mal estado.
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

Jorge

Liked: Cleanliness
Disliked: Staff & service
Al parecer, no hay ventanas en este hotel. Se que hay travaluces, pero es insuficinete luz. Uno se siente en una cueva hospedandose en este hotel.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
En general muy buen servicio,,muy recomendable
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Luis Francisco

Liked: Cleanliness
Salimos porque teníamos un evento y al regresar, estaba cerrado el hotel, nadie abría y tardamos un buen rato en que nos contestaran el teléfono en recepción para que nos hicieran un interrogatorio vía telefónica y pudieran ir a abrirnos para entrar a nuestras habitaciones. En la zona hay mucho homeless y no es agradable esperar afuera.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al ser 15 de septiembre, la verdad que muy ruidoso, por lo demás todo muy bien!!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio
Stayed 1 night in Aug 2024