Hotel Condesa Americana

Property class: 2

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Reviews

5.8 out of 10
Hotel Condesa Americana provides amenities, such as dry cleaning/laundry services and a business centre. Guests can connect to free in-room WiFi.

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Room

Standard Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Room

Standard Double Room

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the area

Puebla is home to Hotel Condesa Americana. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. Michin Puebla Aquarium and National Museum of Mexican Railroads are also worth visiting. Visit our Puebla travel guide
Map
14 Oriente 3807-A, Col.America Norte, Puebla, PUE, 72340

What's nearby

  • A historical building with ornate architecture, a tree, and cannons.
    Zona Histórica de los Fuertes
    8 min drive - 3.0 km
  • A historic clock tower with a dome, surrounded by trees and a fountain.
    Zócalo de Puebla
    14 min drive - 4.2 km
  • Basilica of the Immaculate Conception
    19 min walk - 1.6 km
  • Parque Ecológico Revolución Mexicana
    8 min drive - 3.4 km
  • Fort Guadalupe
    14 min drive - 6.0 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    42 min drive

Restaurants

  • Birria De Jalisco
    16 min walk
  • Desayunos Clarita
    13 min walk
  • Barbacoa El Borrego
    14 min walk
  • Marisqueria Bahias de Huatulco
    11 min walk
  • Domino's Pizza
    13 min walk

About this property

Hotel Condesa Americana

  • Hotel near Cuauhtemoc Stadium
  • Hotel Condesa Americana provides amenities, such as dry cleaning/laundry services and a business centre. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), a 24-hour front desk and 1 meeting room
    • Tour/ticket information and luggage storage
  • Room features
  • All guest rooms at Hotel Condesa Americana have amenities, such as free WiFi, safes and room service.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Frequently asked questions

Is Hotel Condesa Americana pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Condesa Americana?

Self-parking is free at this property.

What time is check-in at Hotel Condesa Americana?

Check-in begins at 3 PM.

What time is check-out at Hotel Condesa Americana?

Checkout is at noon.

Does Hotel Condesa Americana provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Condesa Americana located?

Situated in Puebla, this hotel is within 1 mile (2 km) of Basilica of the Immaculate Conception and Zona Histórica de los Fuertes. Parque Ecológico Revolución Mexicana and Centro Expositor are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Condesa Americana Reviews

5.8

6.2

Cleanliness

5.2

Location

6.2

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 10 out of 112 reviews
Rating 8 - Good. 27 out of 112 reviews
Rating 6 - Okay. 32 out of 112 reviews
Rating 4 - Poor. 22 out of 112 reviews
Rating 2 - Terrible. 21 out of 112 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Buenos días en si yo hice la reservación para una amiga qué llegó de Acapulco y me comentó qué tardaron una hora para poder entregarle las 2 habitaciones porqué según ustedes nunca reportaron qué ya estaba pagado las 2 reservaciones qué falta de organización y respeto para las personas qué llegaron se fueron muy desilusionadas en fin
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Se encuentra en buena ubicación pero la habitación no estaba acondicionada cuando llegue no tenía agua....
Stayed 2 nights in Nov 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
El hotel no se encuentra cerca del Centro como mencionan en la página
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Price was very reasonable. Staff is very friendly.
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Liked: Staff & service

Falta de hopitalidad

Solo me dieron 2 toallas para 3 personas, no me dieron shampoo, solo tienen 6 lugares de estacionamiento. Estaba un poco sucio cuando llegamos.
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
Muy rústico en su acomodación. No hay fotos que describan lo vas a encontrar.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EL SERVICIO DEL PERSONAL FUE EXCELENTE Y LAS HABITACIONES EN BUEN ESTADO
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

Liked: Staff & service

Bien a secas

El hotel en general es muy austero de a cuerdo con el precio, lo único incómodo es que hay mucho ruido por el diseño del mismo. El diseño de las habitaciones es raro
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No esta cerca de la playa pero me parrce bien su ubicacion
Stayed 2 nights in Nov 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is as bad as they come.The room smells, beds and the pillow are not clean to use, noise everywhere, and its location is far from anything attractive. This is a very low level hotel that is more like a run-down hostel, a dump. Stay clear from it.
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Todo super bien, solo que se escucha mucho ruido de los pasillos hacia las habitaciones... Todo lo demás muy bien.... Tuvimos una habitación muy cómoda y limpia.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Agradable

Hotel agradable muy cómodo y el personal es muy atento apesar de que ya no es nuevo no está nada descuidado
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfecho

Muy buena ubicación, confortable y limpio, en general buena estancia.
Stayed 2 nights in May 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Reserve 2 habitaciones En una no había agua caliente y en otra el control remoto del cable no funcionaba Pocos contactos para conectar aparatos.
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy bueno en dónde pasar la noche, cómodo y barato.
Stayed 1 night in Jun 2018
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Mal hotel de paso.

Al reservar un hotel económico sabía que mis expectativas no podían ser altas, aún así me decepcionó, no encontraban mi reservación cuando llegamos, los colchones están envueltos en plástico ruidoso e incómodo, no había toallas y tuvimos que salir a pedirlas, lo peor de todo es que algún insecto me picó mientras dormía y me sentí muy mal a causa del piquete. En definitiva no vuelvo a hospedarme allí.
Stayed 1 night in May 2018
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service

Hotel con comercios cercanos.

Cómodo, un oxxo y Aurrera cerca, en la esquina hay unos tacos muy ricos.
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

No estaba la reservación

No estaba actualizando los datos de ellos y no habia habíataciones y nos dieron. Una más grande y luego nos pasaron ha una más pequeña pues no está tan mal por el precio
Stayed 2 nights in Dec 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort

No respetaron mi reservación

Antes de llegar al hotel llame para preguntar sobre mi reservación y me dijeron que no había problema si llegaba después del check-in, llegué y resulto que no tenían habitaciones disponibles aún cuando yo reserve y pague desde hace más de un mes, me dijeron que en su sistema no aparecía mi reservación por lo que llamaron a Expedia para confirmar el pago el cual si estaba realizado. Su solución fue mandarme a un motel de paso el cual estaba en muy malas condiciones y no me quedó de otra más que aceptarlo ya que no me iban a realizar ningún tipo de reembolso. Sinceramente después de esto no recomiendo para nada el Hotel Condesa Americana.
Stayed 1 night in Nov 2017
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

buen hotel

tranquila
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

buen hotel

buena
Verified review

6/10 Okay

Habitación original

Mi estancia en el hotel fue de una noche, me pareció una habitación agradable , el diseño del cuarto es original. Es un hotel pequeño y acogedor
Stayed 1 night in Oct 2017
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, room comfort

Buen precio - calidad, no familiar

Necesitamos el hotel por su ubicación y precio en Puebla para dormir ya que íbamos de paso en familia, pero si nos sorprendió el área un poco inadecuada y el hotel muy reducido en habitaciones, hubo un problema en el check-in pero nos dieron solución.
Stayed 1 night in Aug 2017
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

Hotel muy incomodo

La habitacion del hotel muy reducida,el costo m resulta alto por las condiciones del hotel el personal no es tan atento,en la noche el personal se la paso aciendo nucho ruido el agua del hotel es pesima en el baño hay una ventana que si la abres te ces casi tdo pra afuera ,el agua dela regadera por momentos dalio bien fria,no m quedaria proximamente.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polvoso

Feo hotel habitaciones muy polvos as salí con alergia