HOTEL SANTIAGO

2.5 star property
Hotel with free parking, steps from Zócalo de Puebla

Choose dates to view prices

Photo gallery for HOTEL SANTIAGO

Flat-screen TV
Terrace/patio
Front of property
Standard Double Room, 1 Double Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Terrace/patio
HOTEL SANTIAGO, in Puebla Historic Center, offers essentials for a smooth stay: in-room WiFi, free self parking, and a 24-hour front desk for constant assistance. This smoke-free hotel also features an elevator for easy access.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Standard Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Flat-screen TV
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

You may also like

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
3 PONIENTE 106, COL. CENTRO, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.0 km
  • Puebla Cathedral - 2 min walk - 0.2 km
  • Puebla Convention Center - 10 min walk - 0.9 km
  • Centro Expositor - 6 min drive - 3.0 km
  • Angelopolis Commercial Center - 6 min drive - 5.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 44 min drive

Restaurants

  • ‪Comal Cocina de Antojo - ‬1 min walk
  • ‪Tortas Meche - ‬2 min walk
  • ‪Restaurante Hotel Royalty - ‬2 min walk
  • ‪Attico 303 - ‬1 min walk
  • ‪The Italian Coffee Company - ‬3 min walk

About this property

HOTEL SANTIAGO

Hotel near Zócalo de Puebla
Close to Puebla Cathedral, HOTEL SANTIAGO has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A front desk safe, a 24-hour front desk and smoke-free property
  • A lift
Room features
All guest rooms at HOTEL SANTIAGO include comforts, such as 24-hour room service, as well as amenities, such as free WiFi and free newspapers.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 260 metres
  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift (100 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

HOTEL SANTIAGO Hotel
HOTEL SANTIAGO Puebla
HOTEL SANTIAGO Hotel Puebla

Frequently asked questions

Is HOTEL SANTIAGO pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL SANTIAGO?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at HOTEL SANTIAGO?

Check-in start time: 2:00 PM; check-in end time: 4:00 PM. After-hours check-in is not available.

What time is check-out at HOTEL SANTIAGO?

Checkout is at noon.

Where is HOTEL SANTIAGO located?

Located in Puebla Historic Center, this hotel is steps away from Bello Museum, Zócalo de Puebla and Puebla Cathedral. Palafoxiana Library and Santo Domingo Church are also within 5 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

HOTEL SANTIAGO Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 97 out of 143 reviews
Rating 8 - Good. 37 out of 143 reviews
Rating 6 - Okay. 6 out of 143 reviews
Rating 4 - Poor. 3 out of 143 reviews
Rating 2 - Terrible. 0 out of 143 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, amenities
Exelente lugar para descansar
Stayed 1 night in Jul 2025

10/10 Excellent

alondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amables
Stayed 1 night in Aug 2025

10/10 Excellent

DEMETRIO DENNIS

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien desde mi llegada, un hotel muy tranquilo y el personal muy amable
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriela

Excelente ubicacion buenas condiciones del hotel buena limpieza personal agradable y atento.
Stayed 1 night in May 2025

10/10 Excellent

Jose Maria

Liked: Cleanliness, amenities, property conditions & facilities
Se ha convertido en mi Hotel preferido, cada que visito la Ciudad de Puebla
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio, tranquilo y accesible
Stayed 1 night in Jun 2025

10/10 Excellent

Diana Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación, muy cerca de la catedral. Habitaciones limpias y el personal amable
Stayed 2 nights in Jun 2025

10/10 Excellent

Aurea

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jul 2025

10/10 Excellent

Giovanna Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Siempre la mejor atención, limpieza y serviciales
Stayed 2 nights in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una buena estadía

Un edificio limpio, atención amable y comodidad sin duda volvería a hospedarme
Stayed 2 nights in Mar 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnífico hotel a en la contra esquina de catedral, excelente atención, muy amables,
Stayed 1 night in Mar 2025

10/10 Excellent

Jose Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, tiendas de conveniencia cercanas y excelente vista de la terraza
Stayed 3 nights in May 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, with a excellent view
Stayed 2 nights in Feb 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went far and beyond to make us feel welcome.
Stayed 1 night in Jul 2025

8/10 Good

Claudia

Muy buena ubicación en el centro histórico.
Stayed 2 nights in Jan 2025

4/10 Poor

Saul

Liked: Cleanliness
Solo para salir del paso, las habitaciones son muy pequeñas para el precio y se escucha todo el escandalo de las otras habitaciones, mi esposa y yo no pudimos dormir bien en nuestra estancia.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Muy buena atención, lo recomiendo ampliamente.
Stayed 3 nights in May 2025

8/10 Good

Isaias Concepcion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, buena relación calidad -precio
Stayed 2 nights in Nov 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable todo el personaly habitación confortable y muy limpia. Super recomendable
Stayed 1 night in Jun 2025

10/10 Excellent

María del Cielo

Liked: Cleanliness, staff & service, amenities
Buena ubicación, buen personal, bonita habitación
Stayed 2 nights in Sep 2024

10/10 Excellent

MARVELLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and the views on the rooftop were amazing!
Stayed 2 nights in Mar 2025

8/10 Good

Joel de Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen hotel muy bien ubicado, la habitación era muy pequeña
Stayed 1 night in Dec 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Aurea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está muy bien
Stayed 1 night in Apr 2025