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Hotel Elena

Property class: 3

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Zócalo de Puebla is located near Hotel Elena, which provides a free food/drink shopping service, a rooftop terrace and dry cleaning/laundry services. In addition to a restaurant and a snack bar/deli, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Laundry room
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed

A bedroom with a bed, white curtains, a mirror, and a vase with flowers.

Standard Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room, 2 Double Beds, Private Bathroom

A hotel room with two beds, each with striped bedding and matching pillows. There is a nightstand with a lamp and a telephone. The room has a window with sheer curtains and a wall-mounted light fixture.

Quadruple Room, 2 Double Beds, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a bed, a chair, a nightstand, and an air conditioning unit.

Superior Room

  • City view
  • 236 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Puebla, Hotel Elena is in the city centre. Teleferico de Puebla and SKY Bridge Puebla are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Africam Safari and National Museum of Mexican Railroads. Looking to enjoy an event or a game while in town? See what's going on at Cuauhtemoc Stadium, or consider a night out at Auditorio GNP. Visit our Puebla travel guide
Map
Calle 2 Norte 608 Centro, Puebla, PUE, 72000

What's nearby

  • A cobblestone street with a large cross monument, shops, and traditional textiles.
    El Parian Market
    3 min walk - 0.3 km
  • A narrow street lined with colorful buildings, a red car parked on the side, and a wet pavement.
    Artist Quarter
    5 min walk - 0.5 km
  • A nighttime plaza with people sitting on benches, trees, and illuminated buildings.
    Zócalo de Puebla
    7 min walk - 0.6 km
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    10 min walk - 0.9 km
  • Puebla Convention Center
    7 min walk - 0.6 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    20 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    42 min drive

Restaurants

  • Starbucks
    3 min walk
  • Restaurante Hotel Royalty
    6 min walk
  • The Italian Coffee Company
    5 min walk
  • Vittorio's
    5 min walk
  • McDonald's
    5 min walk

About this property

Hotel Elena

  • Hotel near Zócalo de Puebla
  • A free food/drink shopping service, a rooftop terrace and dry cleaning/laundry services are just a few of the amenities provided at Hotel Elena. Free in-room WiFi is available to all guests, along with a restaurant and a snack bar/deli.
  • Other perks at this hotel include:
    • Free self-parking and valet parking
    • Cooked-to-order breakfast (surcharge), express check-out and outdoor furniture
    • Multilingual staff, smoke-free property and concierge services
  • Room features
  • All guest rooms at Hotel Elena offer perks, such as premium bedding, in addition to amenities, such as free WiFi and safes.
  • Other amenities include:
    • Flat-screen TVs with cable channels
    • Portable fans, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 60 for adults and MXN 60 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 60 for adults and from MXN 60 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Hotel Elena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Elena?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Elena?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Elena?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Elena located?

Located in Puebla Historic Center, this hotel is within a 5-minute walk of Mexican Revolution Museum and Zócalo de Puebla. Candy Street and Street of Candies are just steps away. Puebla–Cholula Tourist Train Terminal is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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