Azcarraga Hotel

Property class: 2

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Close to Zócalo de Puebla and Puebla Cathedral, Azcarraga Hotel has plenty to offer. Guests can connect to free WiFi in public areas.

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Room

A modern bathroom with a rectangular sink, a toilet, and a small window.

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room

Two beds with matching pillows, a floor lamp, and a tiled floor.

Family Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

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About the area

Located in Puebla, Azcarraga Hotel is in the city centre. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. Museo del Ferrocarril and National Museum of Mexican Railroads are also worth visiting. Visit our Puebla travel guide
Map
3 Poniente 724 Centro histórico, 16, Puebla, PUE, 72000

What's nearby

  • A historic clock tower with a dome, surrounded by trees and a fountain.
    Zócalo de Puebla
    10 min walk - 0.9 km
  • A historic cathedral with two prominent towers and a large clock.
    Puebla Cathedral
    12 min walk - 1.0 km
  • An ornate church interior with high ceilings, golden decorations, and rows of pews.
    Santo Domingo Church
    13 min walk - 1.2 km
  • A collection of colorful ceramic plates with intricate designs and text.
    Los Sapos Bazaar
    15 min walk - 1.3 km
  • Puebla Convention Center
    14 min drive - 4.5 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    41 min drive

Restaurants

  • Fonda de Santa Clara
    2 min walk
  • El Corona
    5 min walk
  • El Breve Espacio
    4 min walk
  • OCHO30.4
    3 min walk
  • Vivela Pizza
    4 min walk

About this property

Azcarraga Hotel

  • Hotel near Zócalo de Puebla
  • Close to Puebla Cathedral, Azcarraga Hotel has plenty to offer. Guests can connect to free WiFi in public areas.
  • You'll also enjoy the following perks during your stay:
    • A round-trip airport shuttle (surcharge), a 24-hour front desk and luggage storage
    • Smoke-free property
  • Other amenities include:
  • Bathrooms with showers and soap

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Frequently asked questions

Is Azcarraga Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Azcarraga Hotel?

Azcarraga Hotel doesn't offer parking.

What time is check-in at Azcarraga Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Azcarraga Hotel?

Checkout is at 1:00 PM.

Does Azcarraga Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1500 per vehicle applies.

Where is Azcarraga Hotel located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Museum of the Mexican Army and Air Force and Zócalo de Puebla. Puebla Cathedral and Uriarte Talavera are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Azcarraga Hotel Reviews

6.6

6.0

Cleanliness

6.4

Amenities

6.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 6 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 4 out of 21 reviews

Reviews

Verified review

6/10 Okay

Disliked: Property conditions & facilities
Se necesitan hacer muchas mejoras al hotel ya que varios muebles están desgastados o viejos. No fue una mala experiencia porque es muy lindo pero mucho en que mejorar.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Muy grato, buenos anfitriones
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo servicio

Pesimo servicio, cuartos sucios y con chinches y cucarachas, no habia papel ni toallas, los cuartos tenian un olor desagradable, cambiamos de hotel a la hora
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es nada de lo que publican , aun lo estan remodelando, muy sucio nunca limpiaron la habitacion, el baño se hinundo en dos ocaciones. Nos salimos antesde lo previsto.
Stayed 5 nights in Jan 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Mejorar el internet, no llegaba a mi cuarto y nunca me pude duchar porque no salia agua caliente.
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Se les perdió nuestra reservación y nos tuvieron que dar otro cuarto (lo manejaron como upgrade pero tenía menos camas de las que habíamos pedido), se les olvidó cobrarnos y nos terminaron tocando a la puerta a la medianoche de nuestra última noche, personal poco profesional
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Económica y practica para hospedaje!
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

decente por el precio

Un poco atorado el check in pero muy amables los de la recepcion. El edificio es viejo por lo cual las compliaciones de un inmueble antiguo se hacen presentess
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Buen trato
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien todo sin ningun problema. muy segura y silencioso
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelenteeeeeeeeeee

Excelente servicio, accesible, sus instalaciones son reconfortables, cómodas. El personal respetuoso y sobre todo el lugar es seguro y buena ubicación
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
La habitación no era para nada lo que mostraba en sus fotos
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Disliked: Room comfort
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Stayed 1 night in Dec 2024
Verified review

8/10 Good

Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024