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"The location of the property is excellent. It is just a short drive to the Puebla Historical Center and surrounded by high-end shopping venues. We were fortunate to be accommodated in a room with an incredible view to the Popocatépetl Volcano. The staff is incredibly helpful and provide and top-notch service. However, the facilities need a well-needed overhaul. The rug all over the hotel need to be replaced like YESTERDAY. The bathrooms inside the rooms are screaming really loud to be refitted. A good investment will turn a better profit. I hope that in next year’s visit things have changed."

"I like the property cause is on downtown in Puebla is the best option if you want to walk around and have many places to visit nearby"

"It is a good place to stay "

"Just what we needed! Thank you!"

"One of the best hotel experiences I’ve ever had. Amazing staff, beautiful hotel in a great location. "

"Second time I’ve stayed at this property absolutely outstanding, Staff are incredibly good, Breakfast is excellent and included, Rooms are incredibly comfortable and spacious. Very nice accommodation our first choice in Puebla"

"The staff was so polite and welcoming, we felt at home here. The building is gorgeous and being in the heart of downtown Puebla was amazing! We miss having breakfast in that beautiful courtyard. "

"This hotel is located in an exclusive part of Puebla, it’s very nice. Shopping centers and restaurants are walking distance from the hotel. I would highly recommend Holiday Inn Express Hotel & Suites for your visit in Puebla."

"First trip to Puebla after seeing this property a couple of years ago. Staff are best of all"