Puako Trip

Staff was great but it was a real process getting the correct password for our wifi. It was just out of date and they had to contact the rental company over in Maui. Otherwise we had a nice time!

Overall, our accommodation was quite good! The room facilities were a bit outdated, and the bathroom sink was a little small for a family of three. Room B23 had a great view, overlooking the ocean, trees, and beach. The kitchen stove was convenient for preparing simple meals. The washing machine and dryer came with laundry detergent, which was very convenient for doing laundry – a real necessity in Hawaii! The beds were comfortable, and the sofa bed was also quite comfortable. The downsides: the housekeeper only cleaned the room once, and for the rest of the time, we had to request towels and other necessities from the office. There were some small cockroaches in the room, but I think this is unavoidable due to the climate of Hawaii.

We ate fresh masubis and coffee every morning from the cafe and loved the pastries as well. Room was stunning with a private ocean view lanai

We enjoyed staying in unit 4G. The condo had 3 bedrooms. One had a king-sized bed. The second room had a queen bed, and the third bedroom on the 1st floor had two twin beds. Each had its own bathroom. There was also a laundry room in the condo. The kitchen was well equipped with a drip coffee maker, rice cooker, toaster, and pretty much everything one would need including food storage containers. The host thought of everything for which we are grateful, including hairdryers in each of the bathrooms and 2 inflatable mattresses complete with bed sheets. A pleasant surprise was a closet filled with useful items for a trip to the beach (beach chairs, umbrellas, boogie board, and sand toys). Beach towels were easily obtained from Guest Services who were also very nice. The place was very clean and very comfortable even with 8 people. The property has a small gym with amazing views and close to shops and restaurants. We highly recommend this place!

We had a fantastic stay here. The resort is absolutely perfect, great location and amenities, it’s almost too good to leave to go exploring (but you have to!). The room, balcony and view was spectacular. If you are thinking of going here, stop thinking, just book it, and definitely upgrade to the Gold experience, it’s worth it. The private hostess, lounge, amenities, all top notch.