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Reviews of The Crown and Anchor Inn

3 out of 5
The Crown and Anchor Inn
247 Commercial St., Provincetown, MA

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 57 reviews" "
Rating 8 - Good. 20 out of 57 reviews" "
Rating 6 - Okay. 8 out of 57 reviews" "
Rating 4 - Poor. 0 out of 57 reviews" "
Rating 2 - Terrible. 0 out of 57 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Considering it was mid-week, off season, things were great. Russell made sure I was in good shape, even with arriving after the front desk closed.
Stayed 1 night in Mar 2020
Response from Russell on 13 Mar 2020
Glad you enjoyed your stay. Next time we will try to earn that 5th star from you.

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just lovely.
We love the Crown and Anchor! Even in the off-season, there is always something happening. The staff are lovely, the rooms are quiet. It's hard to deny why it is a staple in PTown. Looking forward to our next stay!
Stayed 1 night in Feb 2020
Response from From the Crown & Anchor Staff on 21 Feb 2020
Thank You Richard. Glad you enjoyed your stay. Hope to seen you again in the future.

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
What a great stay. Little Ricky could not have been more hospitable.
Stayed 1 night in Feb 2020
Response from Russell on 16 Feb 2020
Thank You for your review. We are glad you enjoyed your stay. We will leave a copy of your review for Little Rickie.

8/10 Good

Suzy, Minneapolis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older property but clean and comfortable. It was in a great location and accessible to everything downtown. We would definitely stay there again!
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location in the middle of the action. hotel had charm. every thing was easy except parking, which is understandable with the location. they made arrangements for free parking a short distance away.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Carpets could use a good cleaning, but overall a very nice place right in the middle of Commercial St.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
They mean it when they warn you it is LOUD
This hotel is in a fantastic location, the decor of the rooms is delightful (although some of the layouts are a bit quirky). TV and wifi are up to modern standards. The only downside is that the sea view rooms are phenomenally LOUD. In all fairness, they warn you about this repeatedly before and after you reserve. Take this warning seriously. This is not just normal loud, this is trying to sleep in a booth at a dance club loud.
Stayed 2 nights in Sep 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Aristeo, Manhattan, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel to unwind from work and I had a great time. It was quite expensive considering its peak season but its so worth it. Janet who I believe, manages the hotel is very good, accommodating and approachable. The room was very clean and the location of the hotel is right on the beach. Thank you again to the staff of the Crown and Anchor Inn. I highly recommend this hotel for relaxation and sightseeing.
Stayed 2 nights in Aug 2019

10/10 Excellent

Noe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about it, the inside and out. The furniture and the doors, the real key to open the door. The fact that if you come in after a certain time you need to open the exterior door with your key. I loved it. I thought that Janet was a very nice woman. I thought that Russell was sweet and caring, and helped me with things for me to do in P’town, times and etc. I was there to see John Lloyd Young who was awesome. I try to see him as much as I can, thank you so much. I also like the fact that when I leave my room and come back it’s already cleaned. Thank you for a perfect stay. xo Love, Laraine
Stayed 3 nights in Aug 2019
Response from Janet on 15 Aug 2019
Thank you Laraine and Nicollette! We are so happy you enjoyed your stay and hope to see you again soon! Janet

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, Great Time.
If you like to watch people, The location was fabulous, you are in the middle of everything. The only drawback if you came to town by car, is there is no parking at the hotel. It isn’t a big issue since you are within walking distance of almost everything.
Stayed 1 night in Jun 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t hesitate to book now!
Janet, our hostess, is the best!
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start off by saying, I NEVER leave reviews. However, I enjoyed staying at the Crown & Anchor so much, I wanted to share my thoughts. Everyone is incredibly kind, sweet, informative, as well as attentive. I will definitely stay there again in the future and encourage everyone to do the same.
Stayed 2 nights in Apr 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect very central to downtown nice staff and clean rooms
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Nice clean and spacious room
Stayed 3 nights in Oct 2018
Response from Janet on 24 Oct 2018
Thank you Steve! We're happy you enjoyed your stay and hope to see you again.

10/10 Excellent

William W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed my stay
Big room with desk & chairs and view of the Harbor & Pool. Just feet to restaurants and shopping. elevator.full size coffee pot.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Simple, clean, centrally located, can be noisy at high season
Stayed 5 nights in Oct 2018

8/10 Good

jacqueline

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, room comfort
Friendly Staff, Early Check-in.
Friendly staff. We were able to check in an hour early. Room had a very strong smell (cologne?) but was clean. Excellent location to walk to most attractions.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Old but well maintained. Great location. Would stay again.
Stayed 1 night in Sep 2018

8/10 Good

Pam, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right in the middle of everything. Easy to walk to shops and restaurants. We were told it could be very noisy because of the bar and club downstairs, but we lucked out and there was nothing going on the night we were there.
Stayed 1 night in Sep 2018

10/10 Excellent

EddyRomero, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay that is right in the middle of everything
Stayed 5 nights in Aug 2018

8/10 Good

Kieron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Steve, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location Great friendly staff Cost comfortable room. Room rates are a bargain compared to other places and this is the 6th year we have visited PROVINCETOWN. Would definitely stay here again. Steve Wilson
Stayed 3 nights in Jul 2018

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene mixed with fun!!!
I went here for a few days to get out of the city, though the crowd hasn’t yet arrived on Commercial Street it was a relaxing, beautiful stay. The staff remembers your name which is really important for me when getting out of the city...it’s clean and quiet...
Response from Neal on 12 Apr 2018
Thank-you Dina, hope we see you again! - Neal

10/10 Excellent

Nanci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great! Being "off" season, things were quiet. Our room was very comfortable - loved the fireplace and view from our balcony. Coffee and breakfast were left in the lobby for us each morning. Location was perfect - within easy walking distance to parking, shops, places to eat, etc.
Response from Neal on 12 Apr 2018
Thank-you Nanci! Please come again! - Neal

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to everything
Nice place in the heart of ptown. Friendly service and latge comfortable bed.
Response from Neal on 12 Apr 2018
Thank you Douglas! Please come again! - Neal

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay in Ptown
Central location, friendly staff. Highly recommended
Stayed 2 nights in Mar 2018
Response from Neal on 12 Apr 2018
Thank-you J! Hope to see you again!

10/10 Excellent

Sue Ann Linda, Ct

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great entertainment and bars.
In the cold of this January this was a warm oasis. Suede show great bartenders and comfortable warm room Central in town convenience.
Stayed 1 night in Jan 2018
Response from Neal / Front Desk Manager on 14 Feb 2018
Dear Sue Ann Linda, As we prepare to open for the season we are most especially grateful for your lovely review. We have wonderful new courtyard renovations in the works that will make the Crown even more wonderful! Thank-you!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017
Response from Neal/Front Desk Manager on 14 Feb 2018
As we prepare to re-open for the season we thank-you for your generous rating!

8/10 Good

JC, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central in Provincetown - smack middle!
Enjoyed the entertainment complex downstairs - Piano Bar, 2 theaters, disco and bar Very central location in downtown Provincetown
Stayed 2 nights in Sep 2017
Response from Neal on 16 Sept 2017
Thank-you for visiting the Crown & Anchor. We appreciate your patronage and your comments; and look forward to having you back! - Neal, Front Desk Manager, Hotel.

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been wanting to stay at the Crown & Anchor for years and was not disappointed. The location can't be beat- very centrally located on Commercial Street. Staff was very friendly and helpful. We had a discount room with no view to really speak of, but that did not take away from our experience. The room and bathroom were spacious and clean.
Stayed 2 nights in Aug 2017
Dear Cary, Thank-you for staying with us here at the Crown! We are very grateful for your comments and hope you will stay with us again. - Neal / Front Desk Manager

8/10 Good

kevin, tappan ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of town
Great place to stay friendly staff comfortable rooms and very clean walk to anything only drawback no parking but that would not keep me from returning
Stayed 2 nights in Aug 2017
Response from Neal on 3 Sept 2017
Dear Kevin, thank-you for staying with us and thank-you for your comments. Parking IS a challenge here in Ptown. We do have an arrangement with another business for off-site parking. I hope you were able to take advantage of this. And we look forward to your return. Best Regards, Neal

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
It was fine. I thought is would be cleaner the rugs and walls were dirty.
Stayed 3 nights in Aug 2017
Response from Neal on 9 Sept 2017
Dear Sir/Madam, Thank-you for your comments. We shall attend to the concerns you have raised. Best Regards, Neal / Front Desk Manager.

6/10 Okay

Leslie, Mass.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
OVERRATED and OVERPRICED hotel. The location is perfect BUT hotel amenities are lacking. The room was clean but just a very basic,very tired room....the 2 lamps had lightbulbs that were probably no more than 25 watts (3-way bulbs could have been used but weren't), no stationery/pen, no mini fridge, peeling paint in the bathroom, room keys are the old type (can easily be duplicated), no "USA Today" at your door in the AM, room décor/linens were only OK...nothing to indicate the price paid or the location right on the ocean, and the continental breakfast was just plain stupid: a coffee machine, store bought muffins wrapped in plastic, & OJ. No fresh fruit, yogurt, or bagels---VERY odd since there's a full restaurant downstairs that's a part of the C & A. There is an elevator...IF YOU KNOW WHERE TO LOOK FOR IT (down a hallway, thru a dimly lit stock/employee locker area)...no one tells you where it is since the "front desk" is on the 2nd floor.
Stayed 3 nights in Jun 2017

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Fantastic location on Commercial St
Fantastic location on Commercial St, in the heart of P-town. Easy access to beach, shopping, restaurants. Pleasant and helpful staff, comfortable room. They arranged parking for us and held our bags until check in time as we arrived hours early. Amazing that, despite its location in the heart of town, the room was very quiet and peaceful. There is a fabulous piano bar in the restaurant below this hotel. Though we never ate in there, the menu looked great.
Stayed 2 nights in Jun 2017
Response from Neal on 29 Jun 2017
Thank-you for your positive response. We hope you enjoyed your stay and look forward to your return. - Neal Fitzgerald, Front Desk Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017
We are grateful for your positive rating and hope that you found everything to your satisfaction. Please come back and stay with us soon! - Neal Fitzgerald, Front Desk Manager.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the Best in Provincetown!
With the BEST location in town, the Crown & Anchor is a home away from home! A 5-Star hotel experience in a seaside town! From the owner to all the staff we encountered, they go out of their way to make you happy. Why would you look anywhere else? Book it now!
Stayed 5 nights in May 2017
On behalf of the Management and Staff at the Crown & Anchor we are most grateful for your wonderful comments --- and look forward to thanking you in person on a future visit. - Neal Fitzgerald, Front Desk Manager.

10/10 Excellent

Talia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sumeshwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Medha

Liked: Cleanliness, property conditions & facilities, room comfort
Adequate hotel in the heart of Ptown.

6/10 Okay

Steve, New Bedford, MA

Liked: Staff & service
Nice Affordable Place at the Heart of It All
I stayed for three days during Holly Folly in 2016 and quite happy with the overall booking process and rate I paid for what turned out to be a very large room. I was greeted warmly and was able to park briefly right outside the door to check in. I did have to park in public parking which was thankfully free all winter and I didn't really mind that. In the summer I stay at more expensive properties and perhaps have high expectations. I just felt like the place was run down a bit. The walls all definitely needed some new paint and the linens could surely be updated. The towels in the bathroom were grayish pink from so much washing and the bedspread well worn. The room and sheets were clean, however. The heating unit was forced hot air which I found too dry, but I was warm on some pretty cold days. The TV could definitely be bigger than the 13" one on the bureau. There wasn't much in the way of staff around since this was sort of off-season, but a coffee maker and coffee pods was available in the lobby. Cookies and candy on the first day, but nothing after that and no breakfast options - again due to the off season.

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wicked good
Halloween weekend lots to see at night.

8/10 Good

Solveig, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Provincetown
We loved the hotel. The staff is friendly, the room was beautiful and the bed was super-comfortable. The only downside was the boom-boom bass beat from the cabaret. Otherwise we would give this a 5.

10/10 Excellent

Michele, Taunton, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In The Middle Of Everything
The Crown & Anchor is smack dab in the middle of P-Town and this is where the majority of the shows go on from. I highly recommend the Drag review...the show was highly entertaining, the performers amazing & the tickets are reasonable at $27 a piece. You can't get any closer to the beach(they have their own private entrance), the pool was clean, the deck area very private with plenty of tables with umbrellas, or you can choose a deck chair in sun or shade. This is the place to come if you love food(I have severe allergies & everyone was very accommodating). The staff are fantastic here especially Anthony...you need anything, HE makes it happen. HE is the encyclopedia of PERFECT customer service & hospitality. We tried to arrive in town when Mrs. Clinton was being hosted by Cher(not known to us at the time)and every street was blocked off. No cars were being allowed to disengage passengers let alone park. People were being herded into Commercial street. We ended up going to our reserved parking space, about 3 miles from the hotel. We called Anthony & explained we couldn't park, let alone check in. He took care of everything...called us a Pride Taxi, they picked us up & about 15 mins after our conversation we were finally able to start our vacation. Everyone we met in P-Town were friendly & helpful. Everyone down here gives you "your space" without being intrusive. We were down here for a "girls weekend" and able to completely relax. Very refreshing. A perfect Vacation!!
Response from Anthony Aoude, Front Desk Manager on 13 Sept 2016
Dear Michelle, Thank you very much for your thorough review! We are glad that you enjoyed your time here and that we were able to help you enjoy your Girls Weekend! Although our standard rooms do not have a refrigerator, we do have them in our Deluxe Rooms. Sometimes, we can offer a small refrigerator in our standard rooms, if it is not reserved by another guest for medical needs. I am sorry we weren't able to accommodate that request during your stay. It was my sincere pleasure to help you and hope to see you both again soon! Cheers, Anthony Aoude Front Desk Manager