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"The room was full of ants and other small insects. I was staying in the middle of Tuscany wine country, I would expect my room to have a corkscrew and at least glass glasses. The room only had flimsy plastic cups. "

"Most gorgeous setting, lovely staff and delicious food. We will definitely be back!"

"Room was large and very clean. Bed was king sized and comfortable. Check-in was easy with underground parking for a nominal fee. Hotel is right outside downtown area, making it super walkable. Breakfast was great with many options. "

"Very clean, spacious room, quiet, good location, Friendly staff "

"Very clean and nice beautiful hotel and property. The main area was great but the restaurant wasn’t very good and the guy bartending was so slow and he started as our waiter and was so slow, but the girls came around to help and got us Fed. The food options were lacking and no one really like their food except for the lamb chops and vege casserole. It was quite pricey for what you got. But I wish we had stayed another night to go to the spa. The workout room didn’t open very early. The breakfast was great and so was their coffee and baristas!"

"The heat in the room and bath were not working. Fortunately there were extra blankets ! "

"The place and staff are amazing!! Hope to stay every year. Michael the front reception was superb and Giuseppe in the bar area was so wonderful!! Love this place!!"

"Figuring out the air control in the room was a little challenging. We were able to figure out windows though to help with air flow. Great stay though! Beautiful and well kept room"

"Room was a good size and had a lovely view of Montepulciano old town from the balcony. Staff were friendly. Evening meal in restaurant was good and therecwas a good choice for breakfast. Excellent location and vety good value for money. "