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Reviews of Hotel Real

3 out of 5
Hotel Real
Kosta Novakoviq 14, Pristina, Kosovo

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 36 reviews" "
Rating 8 - Good. 13 out of 36 reviews" "
Rating 6 - Okay. 4 out of 36 reviews" "
Rating 4 - Poor. 2 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lucas Franciscus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location ,nice staff, Clean.
Stayed 1 night in Aug 2023

8/10 Good

Charles L

Travelled with family, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Biggest plus here, they are pet friendly. Staff was great in being helpful and accommodating our needs; in particular, they arranged transportation to the airport at 3 a.m., when no taxis were running. I would definitely stay here again. Thanks again to the staff!
Stayed 1 night in Apr 2023

4/10 Poor

Natalija

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve booked a non-smoking room, they didn’t have any. Condition of rooms are poor. No one cleaning floors, bed quality is horrible, bedsheets, towels and matrices out of use. Not worth any penny I spent. 1* hotel could be in better condition, very disappointed. Breakfast is 1 cup of coffee, omelette and bread with different jams.
Stayed 2 nights in Mar 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoy the hotel. They offer shuttle service to and from the airport. Just make sure to notify them in advance. Hotel gave great information about the area. I would stay again.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Positive - convenient location, helpful and friendly staff, clean, decent size room, big bathroom, comfortable bed, tasty breakfast (bit of a small side, but with the heatwave I had in Pristina more wasn't really needed). Negatives - hotel could use some refreshment, cables hanging, holes covered with tape etc. Poor water pressure in the shower, jacuzzi wasn't working, no tea or coffee making equipment in the room. PS: No lift in the hotel so not best suitable for those with mobility issues.
Stayed 2 nights in Jul 2021
Response from Manager- Arbenit on 8 Aug 2021
Dear Mr. or Ms. It was a pleasure to host you and your friends as our guests in our hotel, and we really appreciate you feedbacks in improving our services and conditions for the guests. I’m really happy that you listed the cons as I would be happy for every other guest to list them so we could improve the conditions at our hotel and we’re looking forward step by step to improve them, Thank you and all the best friends,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for location and quiet. Staff is a family. Wonderful family.
Stayed 13 nights in May 2021

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant family run hotel at a great price
This hotel is clean, convenient and ridiculously easy on the wallet. My one night stay cost me less than £50 so I was a little apprehensive, but I shouldn't have worried. It's ran by a local family who go out of there way yo make you feel welcome, to the point where one of them gave me a lift to the airport for my journey home. The room is big but fairly basic, which you cannot argue with considering the price, and is about a 5 minute walk from both the Newborn monument and Bill Clinton Boulevard. Overall I cannot find any faults, so I would definitely recommend.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK place to stay
Good place in the center 'bit expensive compared to the life level of the country
Stayed 1 night in Feb 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real Hotel is a family environment, not a hotel, staff and clients. Warm and lovely
Stayed 5 nights in Nov 2019

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Cheap price, good location to walk the whole city, excellent breakfast and friendly, helpful staff. I enjoyed my stay here!
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last night in kosova
Find another hotel. That is the simple solution.
Stayed 1 night in Jun 2019
Response from Manager on 23 Jun 2019
Dear Receiver, I’m sorry to hear that, we are a 3 star hotel run by the family, we try to give the perfect accomodation offering very good conditions to the guest, cleanliness, perfect location right in the heart of pristina, and if you don’t find it good for you, Im sorry to hear that, Best Regards,

10/10 Excellent

Matthew D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property, excellent location!
The staff was extremely welcoming, helpful and friendly. The property is in a great location ...a block from the Newborn monument, 2 blocks from Nena Tereza pedestrian street, and there’s an easy shortcut to the bus station (only a 15 minute walk away, The room was clean, spacious and comfortable. Great value! And Prishtina is a great place to visit!
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable Price in Pristina
reasonable price, spacious room, location half way between bus station and old town, average to above average hot breakfast, wifi worked well
Stayed 1 night in May 2019

10/10 Excellent

Bilal

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
　プリシュティナの一月後半は完全なオフシーズンで、気温も－１０℃くらいまで下がり、街は残雪があちこちで凍結していた。 　しかし、このホテルは小規模中級ながら立地、設備、サービス等多くの部分において優れている。 　にこの時期にとって有難い充分な暖房があり、快適に過ごすことができた。 　観光的な名所は少ないものの、給油ーごの複雑な歴史の片鱗に触れる上でぜひ訪れたい街である。次回は、地方都市や山間部等も巡ってみたい。　 　
Stayed 3 nights in Jan 2024

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

10/10 Excellent

Jozef, Polzela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Karsten

Liked: Cleanliness, staff & service, property conditions & facilities
Einfaches, landestypisches, zentral gelegenes Hotel in Pristina, für eine Nacht auf der Durchreise völlig in Ordnung.
Stayed 1 night in Sep 2023

8/10 Good

MASUHIRO

Stayed 1 night in Jul 2023

8/10 Good

Alessandro

Liked: Room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Andrea

Liked: Staff & service
Leider kein Aufzug. Es gab auch kein Frühstücksbuffet, aber das Frühstück war okay und ausreichend. Personal ist sehr freundlich und hilfsbereit, spricht aber wenig englisch. Zimmer könnten besser gereinigt werden. Lage ist gut, alles in Reichweite.
Stayed 3 nights in Oct 2022

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir fühlten uns herzlich willkommen im Hotel und dem landschaftluch wunderschönen Kosovo mit seinen freundlichen, kulturell und politisch engagierten Menschen.
Stayed 7 nights in Jul 2022

6/10 Okay

Jan

Disliked: Cleanliness
Stayed 1 night in Jul 2022

8/10 Good

Johnny, Hirvlax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra frukost.
Stayed 4 nights in Jul 2022

6/10 Okay

Per Brede

Disliked: Cleanliness, property conditions & facilities, room comfort
Slitt hotell med bra beliggenhet
Kom fra Skopje med buss. 2 netter på Hotel Real. Bra beliggenhet. Veldig slitt hotell, gulvteppe på rommet fliset opp og var skittent. Fylte ikke på toalettpapir. Vi fant på andre rom. Utenfor resepsjonen stod det to ødelagte campingstoler. Ikke stoler på balkong. Tøfler og toalettsaker var nok satt igjen av tidligere gjester. Frokost var en tallerken med pålegg, greit nok, men tørt brød. Så til det positive, vi anbefaler absolutt et besøk i Pristina hvis dere er i Skopje. Kosovo er et nydelige land.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

Nina

Liked: Staff & service
Stayed 2 nights in Nov 2021

4/10 Poor

Severcan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021

8/10 Good

Arja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Johannes G, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Locally owned 3 start hotel with a good owner
Locally owned 3 star hotel. Conveniently located: 10 minute walk to the center, and 10-12 min walk to main bus terminal for long distance travel. Room is not really fancy, but neatly maintained. The owner is really helpful.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Ålreit hotell med god beliggenhet!
Hotellet er helt ålreit. Rommet er passe stort og sengen er god. Litt lytt mellom rommene. Fint med balkong. Badet er helt ok, og rent. Må spørre i resepsjonen om dopapir, litt kjipt. Beliggenheten er veldig god! Hyggelig personale.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019