Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
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Reviews of Fraser Inn

2 out of 5
Fraser Inn
1616 Queensway, Prince George, BC

Reviews

7.2

Good

Rating 10 - Excellent. 60 out of 188 reviews" "
Rating 8 - Good. 54 out of 188 reviews" "
Rating 6 - Okay. 26 out of 188 reviews" "
Rating 4 - Poor. 19 out of 188 reviews" "
Rating 2 - Terrible. 29 out of 188 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

michael

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Pretty decent, got what I paid for.
Staff was helpful, rooms were certainly worn but not filthy.
Stayed 1 night in Sep 2023

10/10 Excellent

Nathan

Stayed 2 nights in May 2023

4/10 Poor

Ciaran

Business traveller
Disliked: Property conditions & facilities
The room stank really bad, the AC unit sounded like a semi driving through the room & when checking I told the 2 guys at the front desk I wanted to check out at 4:30-5am & they said no problem, just call front desk for damage deposit refund. Nobody answered the call when trying to check out at 4:35am, didn’t get checked out until 6am. Put me way behind schedule
Stayed 1 night in May 2023

4/10 Poor

Alice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Felt unsafe walking there. Very run down building, furniture. Needs a complete overhaul. Ice layer which was of a dark colour, was built up in fridge. The people, however, were polite and helpful.
Stayed 1 night in May 2023

6/10 Okay

Grant

Stayed 1 night in May 2023

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Half smoked ciggerate in the sink so cleaning wasnt a priority. Staff lied about airport shuttle so had to pay for taxi. Staff was not around to check out at 830. Even the hot and cold water taps were on backwards. Tub hot water didnt work. I understand at that price you get what you pay for but come on.
Stayed 1 night in Apr 2023

8/10 Good

Michelle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
It was ok! Clean and relatively quiet, but was surprised being asked to pay $100 for damages. Never had that happen before at other places. They returned the charge but still…. Wondering why they do that because they didn’t check the room as I checked out anyway. Doesn’t make sense
Stayed 1 night in Apr 2023

8/10 Good

Anjaliegh Maisie

Stayed 1 night in Apr 2023

4/10 Poor

Janis

Disliked: Cleanliness, amenities, property conditions & facilities
Room smells of wet dog even though no pets allowed in room Very worn down, could use at least a coat of paint. Dirt on floors & bed Won’t be staying here again
Stayed 1 night in Mar 2023

10/10 Excellent

Brigitta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Mike

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I'll start by recognizing that I chose this place because it was the cheapest option in PG. That said, while the floors had been swept, they were noticeably dirty when walking with socks and there were burn holes in multiple spots. The bedframe was put together with seemingly random pieces of wood, as well as the shelf beside the bed. The room had an overpowering smell of cleaning products and cigarettes. The bedding and towels were clean, and the bathroom was acceptable. The check-in was great, and the staff were pleasant. If I were to stay in PG again, I would spend a few extra bucks to stay somewhere else, but if you want to stay somewhere cheap, this spot will be fine.
Stayed 1 night in Mar 2023

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

4/10 Poor

roger

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
noisy all hours of the night
Stayed 5 nights in Mar 2023

8/10 Good

Mohammed

Stayed 1 night in Mar 2023

4/10 Poor

ISAAC

Price is reasonable but be mindful, property offers no transfer from or to the airport.
Stayed 1 night in Mar 2023

4/10 Poor

Wesley

Travelled with family
they do not offer shuttle service tho adverised
Stayed 1 night in Feb 2023

8/10 Good

gurwinder singh

Stayed 1 night in Feb 2023
Response from FDM on 19 Mar 2023
Thank you very much Gurwinder singh for taking your precious time to share your experience with us.

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Clean, comfy and had extreme value with a hot plate, microwave, utility sink and fridge all built in!
Stayed 2 nights in Feb 2023
Response from FDM on 10 Feb 2023
Thank you very much Ryan for taking your precious time to share your experience with us. We are hoping to see you again soon.

10/10 Excellent

Mohammed

Stayed 1 night in Jan 2023
Response from FDM on 19 Mar 2023
hank you very much Mohammed for taking your precious time to share your experience with us.

4/10 Poor

James

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was quite nice, although it hadn’t been kept in perfect condition. It was not very clean, though. The receptionist was very helpful and friendly.
Response from FDM on 7 Jan 2023
Thank you very much james for taking your precious time to share your experience with us.

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to room
Response from FDM on 31 Dec 2022
Thank you very much Edson for taking your precious time to share your experience with us.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Fast service and friendly staff. Very helpful
Stayed 1 night in Dec 2022
Response from NIKKI on 24 Dec 2022
THANK YOU SO MUCH

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from NIKKI on 24 Dec 2022
THANK YOU SO MUCH.....

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Response from NIKKI on 18 Dec 2022
Thank you so much.....

10/10 Excellent

tomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are traveling through Prince George and want to stay in clean place and reasonably priced than this is the place.
Stayed 1 night in Dec 2022
Response from NIKKI on 16 Dec 2022
THANK YOU SO MUCH.......

6/10 Okay

Greeshma

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It’s ok only if you are looking for a budget friendly one.
Stayed 1 night in Dec 2022
Response from FDM on 10 Feb 2023
Thank you Greeshma for sharing your experience with us.

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Staff was friendly and helpful. Room had hot stovetop but no microwave or plaatic cups for deinking. Fridge had no shelfs
Response from NIKKI on 16 Dec 2022
THANK YOU SO MUCK

10/10 Excellent

Conor

Stayed 1 night in Oct 2022
Response from NIKKI on 16 Jan 2023
Thank you so much

2/10 Terrible

Douglas, Fallbrook

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Double billed. No light in bathroom. No towels. Thin blanket tucked in underneath sheet? Front desk difficult to understand. Run down facility.
Stayed 1 night in Oct 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very polite and friendly.
Stayed 1 night in Sep 2022
Response from FD on 20 Sept 2022
Thank you very much Patrick for taking your precious time to share your experience with us.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
THE ROOM WAS SMELLY, BEDDINGS LOOKS LIKE IT WAS NOT WASH, ROOM WAS DIRTY, LEAK ON THE SINK, A LOT OF BUM ROAMING AROUND THE HOTEL. NOT SAFE I WOULD NOT COME BACK TO THIS HOTEL
Stayed 4 nights in Sep 2022

10/10 Excellent

Yanjing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Clean
Stayed 1 night in Sep 2022
Response from FD on 20 Sept 2022
Thanks a ton Yanjing for this wonderful review. We are glade that you liked your stay with us. We would like to have you here soon and we always strive to exceed your expectations.

4/10 Poor

William

Stayed 1 night in Aug 2022

6/10 Okay

Priscilla

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The air conditioner was so loud we needed to watch TV with CC since the room was hot and there was only one window without safety bars. There were people in the church yard across from us who were shooting up. The bathroom also in need of repairs.
Stayed 1 night in Aug 2022

4/10 Poor

Jennifer

Stayed 1 night in Aug 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022
Response from FDM on 5 Oct 2022
Thank you very much Richard for taking your precious time to share your experience with us. We are glade that you like your stay with us. We are always striving to exceed your expectations. We would love to see you soon. Thanks a lot again.

2/10 Terrible

Mekayla

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked from the U.S because the border required it. The border turned us away because my child wasn’t vaccinated. I tried to cancel because we wouldn’t even be in the country (ahead of time) and I was refused a refund.
Stayed 1 night in Aug 2022

2/10 Terrible

Shannon

Stayed 1 night in Aug 2022
Response from FDM on 5 Oct 2022
Thank you for your review Shannon. We are sorry that you did not get the experience that you have expected with us. However, We are thriving to improve our hospitality and give us one more chance to prove ourselves. We would like to provide you better service and accommodation next time and every time. Hope to see you near future soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Brian

Travelled with partner
Disliked: Amenities, property conditions & facilities
Walls painted, but not cut in. Fridge didn't work. Sheets were stained. Only two thin pillows. No shampoo. Toilet leaked. Office and staff smelled strongly of pot. Definitely would not stay here again.
Stayed 2 nights in Jul 2022

2/10 Terrible

Prabakaran

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room given to us was supposed to be a non-smoking one. When we checked-in, the room was full of smoke smell—on the mattress/ sheets etc. My partner had even noted some uncleaned red spots on the floor—and the smoke detector was loosened; possibly shut off. Clearly shows the housekeeping work wasn't done thoroughly after the previous guest left. The front desk/ manager never picks up calls (called several times for room change) when we dial "0" from room or call the direct hotel number—goes to voicemail with no space to leave a message. Poor service and dirty place. We were so tired after all day of traveling on 4 different flights to get to Prince George and hence we had no energy to waste our time much longer!
Stayed 1 night in Jul 2022

2/10 Terrible

Paul

Disliked: Cleanliness, amenities, property conditions & facilities
Drug area
Stayed 4 nights in Jul 2022

8/10 Good

Kathy

Liked: Staff & service, property conditions & facilities
People were nice, bed comfortable and bathroom clean. Floor in room was dirty blackened my feet.
Stayed 1 night in Jul 2022

4/10 Poor

igor

Stayed 1 night in Jul 2022

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2022

8/10 Good

christina

Travelled with partner
Liked: Cleanliness, staff & service
Clean place with friendly and helpful manager for a quick overnight but wifi isn’t great and air conditioner is loud. Neighborhood is a bit rough too but management makes an effort with great security
Stayed 1 night in Jul 2022

2/10 Terrible

Andrea, Charlottetown

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in later at night there was no one in the office after I buzzed….. lots of people outside drinking and partying. Manager finally came over he said sorry I was smoking a joint. Very creepy place with a lot of addicts around. Didn’t feel safe at all. Room was horrible, old and not clean, reeked of a strange smell as soon as you opened the door. The place looked like a run down hotel you would see on a horror movie. Not a safe place to stay with a lot of drug addicts around I stayed for 1/2 an hour then took off after I realized how bad of a location this was. DO NOT STAY HERE
Stayed 1 night in Jul 2022

2/10 Terrible

jeung uk

Stayed 1 night in Jul 2022

2/10 Terrible

Art

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t stay here!!
Really old uncared for building. The “No refund” SHOULD HAVE MADE ME AWARE. The bug spray with dead bugs on the sheets also the bug spray odor was extensive. It too 2 hours to clear the smell out of the room. I had requested a king bed but we were given a queen with no discount. Unfinished woodwork with all water lines open to the eye. Pluses was a new commode and new mattress that was solid as a board.
Stayed 1 night in Jun 2022

8/10 Good

Maria

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff were amazing, helpful and friendly. Beds were super high up and we needed a chair to get on lol. Price was great, got a small kitchenette with random kitchen items (toaster, kettle, plasticware) no pots or pans, it does have a microwave, stove and mini fridge. The shower curtain was not clean (shampoo crusted to it, blood was visibly sprayed on curtain, looked above and there was blood on the ceiling). Shower itself had a hair and was not wiped. Price was great, staff amazing.
Stayed 2 nights in Jun 2022