Prenzlau Trip

Check in was quick and simple, staff were incredibly nice. The pool was cleaned well and was crystal clear. Our room was spacious, clean and comfortable. Definately worth the price!

The lady at reception was very helpful when I had a problem with the toilet - no excuses or silliness, switched the room immediately for me.

We were impressed with the city views and balcony area, size of the apartment and proximity to areas we wanted to visit. However, the room had a very bad sewerage/drain smell which didn’t seem to dissipate during the stay. The car park entry is 2.1m but the actual carpark we were given did not fit a larger car in it due to the limited underground parking areas. The apartment was very noisy with city and train noises all night long, which is understandable for the location but if you do not like too much noise, I would suggest looking somewhere else.

The location, the extremely friendly helpful staff! We were given an upgrade to a loft suite, a lovely surprise. Would definitely stay here again

Staff were very helpful. Unit was a good size , but too much furniture in the living area. Balcony was large. Towels supplied had some yellow stains on them. And a little bit dusty in places. Used only the fridge. Washer was also mouldy - but this was quickly rectified by management the following day.