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"Great location, beautiful view of the historic fort and sheltered cove. Buffet breakfast was wonderful, and staff were very friendly."

"This is the second time weve stayed at this hotel. This time was because we were in a marcha for san joaninas and we needed a place to stay for a night. Although we absolutely love this hotel, it was a bit of a walk for us especially after marching down a rua da se. Definitely recommended this hotel. The staff was very pleasant and the breakfast was amazing with lots of choices. "

"Convenient and close to town "

"Great location and the staff were very helpful "

"Bed was not firm and shower water was running outside onto the floor.Overall everything else was outstanding. "

"Wanted to stay in a place other than a cookie cutter hotel and more like one with local charm."

"My second time at this hotel. Great location close to dining and shopping "

"My cousin & I chose this hotel as a base camp for hiking on Terceira because of its close location to Monte Brasil, the harbour & lots of restaurants. All the staff were very kind, thoughtful & helpful. We were checked in by Fluberto, who gave us good advice for our 1st hike & Lisandra connected us with an amazing taxi driver (Vasco) who was bilingual, and assisted us with our late check out request. We met Jeff, the owner & his lovely dog (Whiskey)- you can tell he has put a lot of thought into the place. The lobby is clean, minimalist, with a nice decor. The elevator runs smoothly, albeit on the smaller side (typical of European hotel elevators though), and the floors are also accessible via stairs. There were a couple of steps up from the entrance to the lobby- not sure if there is an accessible option they can provide (like a ramp). Our room was well decorated- the furniture, the colours, and decor were tasteful. Everything was clean, the bed was firm (maybe too firm for me, but other may enjoy it more). The soaps/shampoos were all local/Azorean products. The tap water is drinkable, but they still provided a bottle and glasses. The room contained a working safe, and plug-points with USB type A and C outlets as well- perfect for travellers from outside EU. The hotel is close to many amenities including pharmacies, shops & restaurants- it is also attached to its own delicious bakery, as well as an American-themed restaurant (busy with locals!). Would stay again!"

"We liked the suite room with the loft bedroom and two bathrooms, one up and one downstairs. The town also had a beautiful garden area behind the property. The location was also very convenient. Very nice staff."