Prado Oriental Trip

Really accommodating, friendly, nice, professional, helpful and available staff. Entertainment staff (Louis, Franklin, Louis, Antonio, Evelin, Yufreisi etc. are great and work really hard with day & evening activities. They have something different every night and try to get everyone involved. We had a great time at all the parties and shows. Bartenders were great, plentiful and super friendly (Dorka, Carlos, Franklin, etc.). Pool and beach are beautifully set up and clean. Rooms are a nice size, full beds & an extra cot they added that was comfortable w/ couch and back porch area.

Staff is amazing! Restaurants are from just ok to really great. Tanaka was avarage. Not high class definitely. They ask at the very beginning what you want including (!) the desert. This is the first time it happened to us in any restaurant. Noone asked during the dinner if we need anything etc. The Brazilian restaurant was amazing. Great food and great staff. Rooms very clean.

Clean, overlooking a beautiful beach. The staff was excellent. Did not give it a higher rating because at times there was nothing to eat. For an all inclusive, this is not the standard. However the food options were good when the buffet was open.

The room is spacious and the lobby is pretty. The location has an amazing night time view from the terrace. The buffet was ok and the Dominican restaurant was very good. They don’t have water bottles at the restaurants or buffet so you have to bring your own either you buy bottles from outside or bring the ones included in your room fridge. The resort itself has no activities aside from the pool, the beach and a nightly show on the terrace. The shows are loud and you will hear the music really loud in your room until about 11:30pm the pool water is not heated and the hot tub basically has cold water in it too. The beach is public and the water was so dirty. Floating food, cans and bottles among other things. Our toilet had to get repaired because it would not flush, the soap bottle glued to the wall fell off with one pump and the safe deposit box did not want to lock. The shower door is useless and water falls all over the floor. Overall it was just ok and I would not stay here again.