"During my two‑night, three‑day stay, the elevator next to the second floor was out of service the entire time. Because I had a lot of luggage, I had to use the elevator on the opposite side and frequently rely on the emergency stairs, which was inconvenient. Fortunately, my room was not on a higher floor, so it was manageable."
"The staff was really kind, and you can tell that the hotel has been upgraded. But there is a weird smell in our room and it just didn’t feel as clean as other spark hotels."
"We stsy at this Tru at least teixe a year. Some of the amenities were not given the usual care.
Additional attention needs to be given to maintaining the pool, especially when in heavy use times and to keeping hallways vacuumed & litter free.
Also, breakfast buffet was not refilled in a timely manner. "
"The water pressure in the shower was horrible I felt dirtier getting out than I did going in The hallway smelt like complete garbage there was no microwave no coffee maker no refrigerator The air conditioner did not work I would never stay there again"