Search Hotels Near Postal Museum, Willemstad

"Yes"

"I stayed here for my birthday with a large group. The property is aesthetically pleasing, and I appreciated the variety of room layouts my junior suite ocean view was a highlight. A few staff members (Julianna, Andrew) were great. Upon arrival, reception was not very welcoming, possibly due to our group size. After we provided feedback, the front desk became much friendlier, which I appreciated. My biggest concern was the clear disparity in service. My group, who identifies as African American, consistently experienced long wait times and had to repeatedly request basic items (towels, drinks, food) at the pool/bar. In contrast, Caucasian/European guests received immediate attentive service without needing to ask multiple times. This pattern occurred across multiple days and felt discriminatory and unacceptable. The birthday experience was also disappointing. Decorations arranged as a surprise were not set up as expected. Later, the hotel redid the decor, stating the original was not up to standard leading us to believe it was being corrected. However, I was ultimately charged twice. When addressed, the response lacked accountability or flexibility, which overshadowed a special occasion. There were also billing discrepancies across my group at checkout, so review charges carefully. Overall, while the property looks nice, the experience felt transactional rather than guest-centered. Most concerning was the inequitable treatment, which needs serious attention."

"10/10 great service, atmosphere and even greater vibes. Shout out to Latoya who went above and beyond to ensure we were comfortable at ALL times. Shout out to the bartenders especially Zai and the other guy whose name I can’t remember. Great service. Would definitely recommend."

"Trash!"

"There are not a lot of restaurants, supermarkets close to the property. The pool is really nice but please add parasols. Many chairs are in the sun all day. It’s very inconvenient and dare I say dangerous. Staff friendliness depends. They are very nice at the breakfast. The mini market could have more variety of products and is way too expensive. 9$ US for a bag of chips is a rip off. "

"The Hotel is near a group of restaurants that play loud music at night. So if you want to sleep prior to midnight then this place is not for you. No TV channels to watch or a hairdryer to use."

"The room was spacious. Parking was very convenient."

"Very nice great location "

"Yes there are shopping centre The food a little bit expensive"