4 outdoor pools, open 9:00 AM to 6:00 PM, free pool cabanas
Check availability

Reviews of Intercontinental Dominica Cabrits Resort & Spa, an IHG Hotel

4 out of 5
Intercontinental Dominica Cabrits Resort & Spa, an IHG Hotel
Bellhall Road, Douglas Bay Cabrits National Park, Portsmouth

Reviews

9.4

Exceptional

Rating 10 - Excellent. 11 out of 18 reviews" "
Rating 8 - Good. 7 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The room was superb. The pool is excellent. There is one restaurant for breakfast with a buffet, and one restaurant for dinner. It did not have everything on the menu, and I found it pricey, although the food was good. Service was very slow, although I didn't mind - I wasn't in a hurry. No beach!
Stayed 6 nights in Mar 2024
Response from Keaun on 11 Mar 2024
Dear Mr.Stephen,Thank you for taking the time to tell us about your experience at InterContinental DOMINICA CABRITS RESORT & SPA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are continuously working to ensure that our standards are kept and that the maximize guest satisfaction is met.We understand that expectations always vary, therefore please know that we are working to have our menus and prices updated in order to provide more variety of choices for each guest.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing the InterContinental, and if we can be of further assistance to you, please contact us at any time.Best regards,

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Dining options are very limited even though we paid for breakfast and dinner. Also property was very quiet, hardly any guests so we didn’t get to use swim up bar or water sports because no one was working them
Stayed 6 nights in Feb 2024
Response from Keaun Reefe on 13 Mar 2024
Dear Mr/Ms. Thomas,Thank you for taking the time to tell us about your experience at InterContinental DOMINICA CABRITS RESORT & SPA.We are very pleased that you enjoyed your stay at our beautiful resort. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are continuously working to ensure that our standards are kept and that the maximize guest satisfaction is met.We understand that each person is different, and the expectations always vary, therefore please know that we are working to have our menus updated in order to provide more variety of choices for each guest.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing the InterContinental, and if we can be of further assistance to you, please contact us at any time.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were so few people (<15) checked in to the resort that they could not justify keeping more than one restaurant open, and sometimes there were no restaurants open. The food was presented nicely but not up to expectations since they also couldn't justify a top rated chef. I felt bad for them. The staff was, however, attentive and helpful.
Response from Keaun Reefe on 4 Mar 2024
Dear Mr. Michael,Thank you for taking the time to tell us about your experience at InterContinental DOMINICA CABRITS RESORT & SPA.We are very pleased that you enjoyed your stay at our beautiful resort. We especially thank you for your feedback and special mentions to our staff, as we know your comments will truly assist in their development and service skills.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are continuously working to ensure that our standards are kept and that the maximize guest satisfaction is met.We understand that each person is different, and the expectations always vary, therefore please know that we are working to have our menus updated in order to provide more variety of choices for each guest.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing the InterContinental, and if we can be of further assistance to you, please contact us at any time.

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a gorgeous property. They have connections to taxis to set you up for any activity that you would like to do which is very helpful.
Stayed 3 nights in Feb 2024
Response from Caryl Paul on 8 Feb 2024
Thank you again for choosing InterContinental DOMINICA CABRITS RESORT & SPA as your place of relaxation and leisure. We are very pleased that you enjoyed your stay at our beautiful resort . We really appreciate you telling us about your experience as it will help in the further development of services and our aim to improve guest satisfaction. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the InterContinental, Please contact us at any time if we can be of any assistance to you,

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The IHC was amazing, the property and staff were top rate. The pools were the highlight, and no one was there! Breakfast was great and the oatmeal was like nothing I have had before, who knew oatmeal could be so good! The staff was incredibly friendly, and the views were unbelievable. Would definitely stay there again, sorry we didn't have more time to explore Dominica. The drive to the hotel is a little long, but it is a great way to see Dominica. First Class all the way!
Stayed 2 nights in Jan 2024
Response from Keaun Reefe on 7 Feb 2024
Thank you for taking the time to tell us about your experience at InterContinental DOMINICA CABRITS RESORT & SPA.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing InterContinental,Sincerely,Keaun Reefe

8/10 Good

Sharon M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite relaxing retreat. Friendly and helpful staff. Lady in spa from Madagascar was lovely.
Stayed 2 nights in Dec 2023
Response from The Management Team on 9 Jan 2024
Dear Sharon M, Thank you for taking the time to tell us about your experience at InterContinental Dominica Cabrits Resort & Spa! We are delighted to learn that you had a positive stay with us. We appreciate your positive comments towards our staff members. We are certain that this will be additional motivation for them. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental Dominica.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The Management Team on 16 Dec 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at InterContinental Dominica Cabrits Resort & Spa! We are delighted to learn that you had a positive stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental Dominica.

8/10 Good

Naveen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and expansive property, with amazing views of the ocean. Rooms were big, comfortable and well appointed. It is a bit difficult to get to and isolated. The menu is very limited and the spa leaves something to be desired but otherwise would definitely recommend.
Stayed 3 nights in Nov 2023
Response from The Management Team on 2 Dec 2023
Dear Naveen, Thank you for taking the time to tell us about your experience at InterContinental Dominica Cabrits Resort & Spa! We are delighted to learn that you had a positive stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental Dominica.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were neat and well organised eith everything a guest would need
Stayed 2 nights in Sep 2023
Response from The Management Team on 6 Oct 2023
Dear Eric, Thank you for taking the time to tell us about your experience at InterContinental Dominica Cabrits Resort & Spa! We are delighted to learn that you had a comfortable stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental. The Management Team

10/10 Excellent

Kevin, Duluth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property w/ scenic views and great and helpful staff. Swim up bar was closed the entirety of our trip. Oddly enough no iron or ironing board in the room and we were advised that there weren't many on Property but we were provided one on our 3rd day there.
Stayed 4 nights in Aug 2023
Response from Caryl on 29 Sept 2023
Thank you for taking the time to tell us about your experience at InterContinental DOMINICA CABRITS RESORT & SPA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Experience!
Response from Sincerely, Caryl Paul Front Office Supervisor on 28 Sept 2023
Dear Ms. Sarah,Thank you for taking the time to tell us about your experience at InterContinental DOMINICA CABRITS RESORT & SPA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental.

10/10 Excellent

Kim

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Sincerely, Caryl Paul Front Office Supervisor on 28 Sept 2023
Thank you for taking the time to tell us about your experience at InterContinental DOMINICA CABRITS RESORT & SPA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental.

10/10 Excellent

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the stay
Stayed 3 nights in Aug 2023
Response from The Management Team on 26 Aug 2023
Thank you for taking the time to tell us about your positive experience at InterContinental Dominica Cabrits Resort & Spa. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Erin

Stayed 5 nights in Jul 2023
Response from The Management Team on 26 Aug 2023
Dear Erin, Thank you for taking the time to tell us about your positive experience at InterContinental Dominica Cabrits Resort & Spa. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Jumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Landscaping was beautiful.
Stayed 3 nights in Jul 2023
Response from The Management Team on 28 Jul 2023
Dear Jumi,Thank you for taking the time to tell us about your experience at InterContinental Dominica Cabrits Resort and Spa.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are happy to learn that you appreciated the landscaping. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

SIMONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon
Les repas proposés à la carte ne sont pas assez variés
Stayed 9 nights in Aug 2023
Response from Sincerely, Caryl Paul Front Office Supervisor on 28 Sept 2023
Dear SimoneThank you for taking the time to tell us about your experience at InterContinental DOMINICA CABRITS RESORT & SPA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from The Management Team on 15 Aug 2023
Thank you for taking the time to tell us about your positive experience at InterContinental Dominica Cabrits Resort & Spa. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.