Terrace/patio
Check availability

Reviews of Exe Almada Porto

4 out of 5
Exe Almada Porto
Rua do Almada 361, Porto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 372 out of 557 reviews" "
Rating 8 - Good. 149 out of 557 reviews" "
Rating 6 - Okay. 24 out of 557 reviews" "
Rating 4 - Poor. 7 out of 557 reviews" "
Rating 2 - Terrible. 5 out of 557 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gino, Woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minute walk from Trinidad Metro (direct from airport) plenty of dining options Small dark rooms (rooms need more lighting) traffic and pedestrian noise from street disturbed our sleep
Stayed 4 nights in Apr 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly and refreshing hotel!
Stayed 3 nights in Feb 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Darrell

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
staff and mgt experience make it a fail overall.
First the positives, This is a good boutique hotel in an area just off City Hall. Aside from my initial room having a bed that was far too soft with a visual indentation in the mattress, i was able to get switched to a room w a newer firmer mattress. Upon realizing i wasn’t given the gold level bottle of wine or opportunity to upgrade i approached the front desk. I was told it was my error for not telling her that i had VIP status, i was surprised as i have never mentioned this upon checking in to any other hotels. I was then told it was Hotels.com fault as they hadn’t received any notification. I asked to speak to a manager and was told that one wasn't available but they would reach out to me the next morning. No one ever did, even though i reminded the same front desk staff again the next day. This was a customer service FAIL!
Stayed 3 nights in Nov 2023

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were great. Went above and beyond their duty to make sure all our needs were met. Nothing was too much trouble for them. Rooms were immaculate. Bed super comfy. Superb bathroom.
Stayed 3 nights in Oct 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located walking distance to the historical centre/Ribiera district and super close to the metro. I had a huge corner room and breakfast was included. Front desk staff really friendly and helpful. Would recommend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Yesenia

Stayed 4 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel well positioned in the heart of Porto
Excellent location All staff very helpful as one came to my hire vehicle and set up my sat nav Clean and tidy Porto is a must to visit
Stayed 4 nights in Sep 2023

10/10 Excellent

Anup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Exe Almada Porto was truly delightful, with exceptional staff who made me feel welcomed and valued throughout. Their friendliness and willingness to go the extra mile stood out. The hotel's perfect location allowed me to explore Porto effortlessly, with Cedofeita and Santa Catarina just a short walk away. Proximity to the Duoro river and Ponte Luis added to its appeal, and Rua da Picaria, a culinary paradise, was only 2 minutes away, offering vibrant dining and nightlife options. Manager Francisco added a personal touch to our stay, even remembering our names and engaging with us. Cleanliness was a clear priority, with impeccably maintained rooms and common areas. The room facilities and amenities were excellent, meeting all our needs. Special praise goes to the daily cleaning service for maintaining pristine conditions. While my stay was overwhelmingly positive, there were a couple of minor issues, like a leaking shower and some untidiness in the breakfast area. These were promptly addressed. In conclusion, Exe Almada Porto offers a memorable and comfortable stay in Porto's heart. Exceptional service, a convenient location, and personal touches, including Francisco's warm hospitality, make it a standout choice. Despite minor issues, my overall experience was highly positive, and I'd gladly return in the future.
Stayed 7 nights in Aug 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location and the staff were all friendly and helpful. The breakfast was good. Rooms were very clean and quiet.
Stayed 3 nights in Sep 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warmly greeted. Room small, but super clean and comfortable. Walk to attractions not super close, but very manageable. Desk personnel very attentive and perseonabale.
Stayed 3 nights in Sep 2023

10/10 Excellent

Isfandiyar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Good location, very nice staff, nice breakfast, comfortable room
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very clean and well stocked breakfast. No drink making facilities in the room was the only disadvantage. Small gym on ground floor. Very close to Trindade and Aliados metro stations.
Stayed 5 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel for a break in a fabulous City
We were due o visit Porto and then Covid hit. Finally got around to it and chose this hotel on the basis of the reviews. I am glad I did. From the very friendly reception staff at the start of the stay through to their helpfulness at the end we loved this hotel. The rooms were the cleanest I have been in for such a long while; the corridors and reception were spotless as was the breakfast room and they remained so during our stay. Breakfast was a nice mix of continental with hot food available and a limitless supply of coffee. The hotel is situated a bit further in to the city centre from the banks of the Douro but this means it is quieter at night. Be prepared for a walk uphill but then again very few places in Porto don’t have this uphill walk!! Overall would thoroughly recommend
Stayed 5 nights in May 2023

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in May 2023

8/10 Good

Yan

Liked: Cleanliness, property conditions & facilities, room comfort
Location is super!! Close to everything!
Stayed 6 nights in May 2023

8/10 Good

mirta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility. Contemporary decor. Breakfast included was positive and was very good. Parking on site was available at a cost but appreciated. Her staff was very helpful and spoke English. It was unfortunately a bit far from the riverfront attractions than initially expected. But overall a very good stay.
Stayed 3 nights in May 2023

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2023 Portugal Vacations
Hotel has an excellent location. Rooms are small, but one can manage. The laundry list specifies that items delivered before 10:00AM, will be returned same day. However, we dropped items for laundry and front desk attendant wanted to add a 50% surcharge for same day service, even though we showed him the document where it clearly explains the rules. Needless to say, didn’t do it. Upon arrival, we were told thar buffet breakfast was 12€ and today, before we left and had breakfast, they charged us 15€ per person. When we claimed, front desk attendant said prices had changed. Seriously? The male front desk attendants were rude, while the ladies, one local and one Spanish were extremely friendly and helpful. So, service wise, I take points away.
Stayed 4 nights in May 2023

10/10 Excellent

Thom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location, staff, breakfast, and other features of this property were excellent.
Stayed 3 nights in Apr 2023

2/10 Terrible

Peter, Hayward

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We stayed at this property to celebrate my brother in-law's 70th birthday in Porto. The service by the personnel was great and the room very nice. Up until checkout everything was fine, but then my sister in-law forgot a gift to our niece for her first born in the open safe deposit box in the room - a purple Chinese envelope containing US $500 in new 100 dollar bills. BTW same niece being the purchasing manager for the University in Casablanca, Morocco was the one who recommended your property. Despite checking our early at 10:30 in the morning and being around until 15:30 nobody brought to our attention that someone found the envelope in the room. Once the front desk was made aware of our error the room was checked and the envelope was found on the desk EMPTY. Despite several telephone calls with the management no resolution was offered, and only an apology was given. Despite us asking for a refund none was given. This is very poor management of the staff as surveillance cameras should show who exactly who entered the room between 10:30 and 15:30 when the empty envelope was discovered.

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Exe Almada Porto, the staff at reception, a delightful group of young and enthusiastic young ladies, did everything they could to satisfy any of our requests, with generosity, always with a smile. The hotel is great, very clean, in an excellent location, great places to eat around and at walkable distance from all the attractions. The only tiny disappointment was on our first day the room was not tidied up at almost 5 in the afternoon. We could understand they were very busy, we are near Easter, so the city has been taken over by tourists but it would have been nice to return to a tidied up bed. Apart from that perfect in every respect!
Stayed 2 nights in Mar 2023

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was simple but comfortable, great service and excellent location! The room was spacious for europe too!
Stayed 3 nights in Mar 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
When we come back to Porto, we will just look to book here. The location is excellent- a five minute walk from Trindade metro station (where the airport metro terminates) and around 10-15 minutes walk from the river front. Lots of restaurants around too. The hotel itself is very clean and the staff very friendly and helpful. Breakfast is reasonably priced and offered gluten-free croissants and bread for my wife. Our room was a good size, comfortable and it had a good walk-in shower. Only negative was the bar area was not inviting to sit and relax at the end of the evening.
Stayed 3 nights in Feb 2023

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel in the city centre. Quiet area but within walking distance of almost everything and if not the metro is a few minutes away. Staff are really friendly and always happy to help. Breakfast was very nice and even had gluten free options available. Recommend highly
Stayed 4 nights in Feb 2023

10/10 Excellent

Yauheni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the heart of the city. Close to all public transit. Most tourist attractions are within walkable distance.
Stayed 2 nights in Jan 2023

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very friendly, and especially helpful to us! Room was comfy, and enough space for two people! Breakfast was very good!
Stayed 7 nights in Jan 2023

10/10 Excellent

Reshma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience.

6/10 Okay

Reshma

Travelled with partner
Even after communication with the hotel before my visit, was offered two seperate beds instead of a king bed, as they were full. Told them that doesn't work for me , and then miraculously a room was available with a king bed. They did not have the sparkling wine and was told they will give it to me tomorrow as they were short staffed. Overall, not a great first impressions of they hotel. Would not rate it a 5 star.

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Rui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Amélie Anh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! It was beautiful, in a great location (everything was close by foot), the personnel was so friendly. Everything was very clean and even desinfected. The check in and check out was smooth and easy. It was also very quiet even if we were at street level. I would definetly recommend!
Stayed 2 nights in Nov 2022

10/10 Excellent

ALEJANDRO

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay in Porto
The hotel is in a fabulous location 1 block off of the Main Street in Porto and within walking distance of Sao Bento. The front desk young man was fabulous at check in giving us so much info on what to do in the city. The bed is comfortable and the room is quite nice. It does have a very small window. The breakfast was very good and worth the price. We would stay again!
Stayed 2 nights in Oct 2022

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well designed, clean Hotel in the center of Porto, 1 min walking distance to a lot of bars and restaurants. Good room service. Breakfast with a lot of pastries. The staff was a bit slow to process our check in. My room was a bit dark.
Stayed 4 nights in Oct 2022

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extreamly friendly staff, that trys to accomodate your needs
Stayed 2 nights in Sep 2022

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless hotel with a friendly service.
Check-in was great. Receptionist was friendly and helpful. Hotel was spotless. Bedroom was slightly on the small side but there was adequate wardrobe space. Shower was great. We stayed on 5th floor and our room had a little balcony. Breakfast was very relaxing. Tables were well spaced out and breakfast room had nice relaxing background music. Hotel is an 8 minute walk from Clergios Tower and close to restaurants, bars and shops. I wouldn't hesitate to recommend this place.
Stayed 3 nights in Jul 2022

10/10 Excellent

Deanna

Stayed 1 night in Jul 2022

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff
Perfect location to base your Porto stay! Within walking distance to several main attractions, it was clean, comfortable, and convenient. Good size room, comfortable bed, and great shower. Some street noise but fairly quiet. Air conditioning!
Stayed 3 nights in Jul 2022

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022

10/10 Excellent

Mualla

Stayed 2 nights in Jul 2022

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Ariye

Stayed 2 nights in Jun 2022

10/10 Excellent

Laura

Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Porto
Very clean place conveniently located. Off Main Street. Walkable to most places, close to shopping and lots of excellent restaurants. Hotel staff was very friendly and helpful. Would stay here again
Stayed 4 nights in Jun 2022

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay. Beautiful and modern hotel with great sized rooms. The location was perfect to the “happening” scene, staff always available to help, will definitely stay here again.
Stayed 2 nights in May 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well situated, being in easy walking distance of most major attractions. There are many good restaurants & bars in the area too. The staff are excellent & the reception staff greatly assisted my wife & I when our flight home was cancelled, juggling bookings around so that we could stay an extra two days in the same room. We would definitely stay there again.
Stayed 8 nights in May 2022