Our pillows had big yellow stains on it, and our room never got clean, even though we called and asked twice for cleaning and even asking a cleaner, they just never showed up to clean our room. The lounge on 16th floor, asked to keep our credit card during we are there and they said we will give u back after you finish ordering your drinks, but at the end of the night, they said sorry we accidentally gave your card to someone els and they charged our card $206, for all the other person's drinks and food, so I suggest, pay for your drink or food each time you order, don't let them take your card away.