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Great price, friendly staff, and easy transportation to the airport. Perfect for a quick stay.
Jameson
Stayed 1 night in May 2024
Response from Hotel Manager on 22 May 2024
Dear Jameson,Thank you for your great feedback. We're thrilled to hear that you had a positive experience during your stay with us! Providing a great price, friendly staff, and convenient transportation options is what we aim for, and we're glad we could meet your expectations. We hope to welcome you back in the future for another pleasant experience!Sincerely, Hotel Manager
Dear jose,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
10/10 Excellent
Susana
20 May 2024
Liked: Cleanliness, staff & service
Susana
Stayed 1 night in May 2024
Response from Hotel Manager on 22 May 2024
Dear Susana,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
Super 8 fit my needs well. The staff knowleable and helpful, freeway access great and the price reasonable!
Kimberly
Stayed 1 night in May 2024
Response from Hotel Manager on 21 May 2024
Dear Kimberly,Thank you for your great feedback. We're thrilled to hear that Super 8 met your needs perfectly! Our knowledgeable and helpful staff are dedicated to ensuring a comfortable stay for our guests. It's great to know that our convenient freeway access and reasonable prices added to your positive experience. We look forward to welcoming you back on your next trip!Sincerely, Hotel Manager
The staff was very nice and helpful. I used the parking service for flying out. I had messed up on my day I thought I was returning. I called the hotel and explained my situstion. I was able to pay for another day of parking with no hassle. I didn't have to worry my car would get towed.
Wendy
Stayed 1 night in May 2024
Response from Hotel Manager on 20 May 2024
Dear Wendy,Thank you for your kind feedback. We're so glad to hear that our staff provided you with exceptional service during your parking experience! It's moments like these that truly showcase our commitment to guest satisfaction. We understand that plans can change, and we're always here to assist however we can. We hope to have the opportunity to welcome you back for another hassle-free stay in the future!Sincerely, Hotel Manager
8/10 Good
George
Travelled with partner
18 May 2024
Liked: Cleanliness, staff & service
Workers are very friendly and helpful. The property is old and needs tender loving care. This is good for a one stay (late arrival or day before departure. I definitely stay here again.
George
Stayed 1 night in May 2024
Response from Hotel Manager on 20 May 2024
Dear George,Thank you for your great feedback! We're delighted to hear that our staff made your stay enjoyable. We understand your concerns about the property's age and are continuously working towards improvements. We're glad you found it suitable for short stays and appreciate your loyalty. Rest assured, we're committed to ensuring a comfortable experience for all our guests and look forward to welcoming you back in the future!Sincerely, Hotel Manager
Staff are super helpful and the rooms are in great condition. Although this one is a little weird to get to its definitely worth it for the price. High value stay imo
James
Stayed 1 night in May 2024
Response from Hotel Manager on 20 May 2024
Dear James,Thank you for your kind feedback! We're thrilled to hear that you found our staff helpful and enjoyed the quality of our rooms. We understand that accessibility can sometimes be a concern, and we appreciate your understanding. It's fantastic to know that you found value in your stay with us. We look forward to providing you with another great experience on your next visit!Sincerely, Hotel Manager
Dear Guest,Thank you for sharing your feedback. We're glad to hear that you found our room service satisfactory. However, we're sorry to learn that other aspects of your stay didn't meet your expectations. Your comments are valuable to us, and we'll use them to improve our services. We hope you'll give us another chance to provide you with a better experience in the future.Sincerely, Hotel Manager
Dear Leonard,Thank you for your great feedback. We're pleased to hear that our proximity to the airport was convenient for you. Ensuring ease of travel for our guests is one of our priorities, and we're glad we could provide that for you. Should your travels bring you back to the area, we'd be delighted to host you again and make your stay just as convenient and enjoyable.Sincerely, Hotel Manager
Dear Gabriel,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
8/10 Good
Brian, Little River
Travelled with partner
14 May 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, an older property but very nice staff willing to try to help.
Brian
Stayed 1 night in May 2024
Response from Hotel Manager on 14 May 2024
Dear Brian,Thank you for your glowing feedback. We're thrilled to hear that you enjoyed our prime location and the hospitality of our dedicated staff! While our property may have some age, we're committed to providing excellent service and ensuring a pleasant stay for all our guests. We look forward to welcoming you back for another enjoyable experience in the future!Sincerely, Hotel Manager
8/10 Good
Clémence
13 May 2024
People are too harsh in the comments, this place is fine for a cheap option
Clémence
Stayed 1 night in Apr 2024
Response from Hotel Manager on 14 May 2024
Dear Guest,Thank you for your feedback! We appreciate your perspective and are glad you found value in our affordable accommodations. We strive to provide a comfortable stay for all guests and hope to welcome you back in the future.Sincerely, Hotel Manager
When you get a room first thing, it must be clean if it’s not clean it’s worth nothing
Ali
Stayed 1 night in May 2024
Response from Hotel Manager on 11 May 2024
Dear Ali,Absolutely, cleanliness is non-negotiable and we understand how crucial it is for our guests' comfort and satisfaction. We sincerely apologize if your room wasn't up to our usual standards upon check-in. Rest assured, we take your feedback seriously and will address this matter promptly to ensure it doesn't happen again. Your comfort is our priority, and we appreciate your patience and understanding.Sincerely, Hotel Manager
Dear James,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager
Dear Brian,Thank you for highlighting the convenience of our hotel's proximity to the airport. We understand the importance of accessibility for travelers, and we're pleased that our location met your needs. Should your travels bring you back to the area, we hope to welcome you again for another comfortable and convenient stay.Sincerely, Hotel Manager
Dear Elaine,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager
4/10 Poor
Michael
7 May 2024
Liked: Staff & service
The worst “breakfast” I have ever had at a hotel. It was criminal that they are allowed to advertise free breakfast.
Michael
Stayed 2 nights in May 2024
Response from Hotel Manager on 8 May 2024
Dear Michael,We're truly sorry to hear about your disappointing breakfast experience. Providing a satisfying breakfast is important to us, and we regret that we fell short of your expectations. Your feedback is invaluable, and we'll investigate this matter to ensure improvements are made to deliver a more enjoyable dining experience for our guests. Please accept our sincerest apologies for any inconvenience caused.Sincerely, Hotel Manager
Splattered feces behind the toilet and hair all over the place.
Davey
Stayed 3 nights in May 2024
Response from Hotel Manager on 7 May 2024
Dear Davey,We're deeply sorry to learn about the unsanitary conditions you encountered in your room. This is unacceptable, and we sincerely apologize for the distress and inconvenience it caused you. Please be assured that we take matters of cleanliness and hygiene very seriously, and we'll immediately address this issue with our housekeeping team to ensure thorough and consistent cleaning practices are followed. We hope to have the opportunity to restore your trust in us during your next stay.Sincerely, Hotel Manager
Room had garbage left in the garbage can, looks like it wasnt swept, previous guests deodorant was left under the desk. Bed was okay, pillows smelled like the drowned them in disinfectant spray. Breakfast was pretty much nonexistent
Shelby
Stayed 1 night in May 2024
Response from Hotel Manager on 7 May 2024
Dear Shelby,We're truly sorry to hear about the disappointing experience you had during your stay. Please accept our sincere apologies for the cleanliness issues in your room and the lackluster breakfast offering. This does not reflect the high standards we strive to maintain. Your feedback is invaluable, and we'll address these concerns with our housekeeping and breakfast teams to ensure improvements moving forward. We hope for the opportunity to provide you with a much more satisfying experience on your next visit.Sincerely, Hotel Manager
6/10 Okay
Amy
Travelled with partner
5 May 2024
Good enough for the money. Clean but worn.
Amy
Stayed 1 night in May 2024
Response from Hotel Manager on 7 May 2024
Dear Amy,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager
Dear Angelica,Thank you for your wonderful feedback. We're thrilled to hear that you had an excellent experience with our staff! Providing friendly and attentive service is one of our top priorities, and we're delighted that our team made your stay enjoyable. We hope to welcome you back again soon for another fantastic stay!Sincerely, Hotel Manager
10/10 Excellent
Mendetion
2 May 2024
Mendetion
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 23 May 2024
Dear Mendetion,Thank you for taking the time to write wonderful feedback. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager
Dear Mendetion,Thank you for your wonderful feedback. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager
Dear Thien Phuc,Thank you for your wonderful feedback. It is delightful to see your feedback. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Eagerly looking for your next visit. Sincerely, Hotel Manager
We stayed for an overnight sleep to catch an early morning flight. The shuttle took less than 10 minutes to reach the airport. The driver and hotel staff were friendly & helpful. The hotel appeared to be close to restaurants & other shopping businesses. It was clean & overall what i expected from a hotel close to the airport.
Kel
Stayed 1 night in Apr 2024
Response from Hotel Manager on 29 Apr 2024
Dear Kel,Thank you for choosing to stay with us for your overnight trip before catching an early morning flight. We're delighted to hear that our shuttle service was prompt and efficient, providing you with a stress-free journey to the airport. It's great to know that our staff were friendly and helpful and that you found our hotel clean and up to your expectations. We're also glad to hear that our location offers convenient access to nearby restaurants and shopping. We appreciate your positive feedback and hope to welcome you back for another comfortable stay in the future!Sincerely, Hotel Manager
Dear Michael,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
Dear Lynn,Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location convenient and close to your areas of interest. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
2/10 Terrible
Christopher
27 Apr 2024
Christopher
Stayed 1 night in Apr 2024
Response from Hotel Manager on 17 May 2024
Dear Guest,I'm truly sorry to hear about your recent experience at our hotel. Your feedback is very important to us, and we regret that we did not meet your expectations. Please reach out to us directly at [contact information] so we can discuss your concerns in detail and work to make things right.Sincerely, Hotel Manager
2/10 Terrible
Christopher
Travelled with partner
27 Apr 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
The front desk was discriminatory and judgement based upon our mode of transportation. We came back from a trip and wanted a comfortable place to stay and we where treated like we were trash. Nobody deserves to be treated this way especially when we are paying customers
Christopher
Stayed 1 night in Apr 2024
Response from Hotel Manager on 27 Apr 2024
Dear Christopher,We're truly sorry to hear about your negative experience with our front desk staff. Discrimination of any kind goes against our values and is not tolerated in our establishment. Please accept our sincerest apologies for the treatment you received; it's unacceptable and does not reflect the level of service we strive to provide. We take your feedback seriously and will address this issue immediately with our team. Your comfort and satisfaction are important to us, and we hope to have the opportunity to regain your trust in the futureSincerely, Hotel Manager
Dear Marie,Thank you for your kind feedback! We're glad to hear that you found our place clean and that our team made your stay enjoyable. While our property may have some age, maintaining cleanliness and delivering excellent service are our top priorities. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon!Sincerely, Hotel Manager
10/10 Excellent
Rodulfo
25 Apr 2024
Liked: Cleanliness
Rodulfo
Stayed 1 night in Apr 2024
Response from Hotel Manager on 27 Apr 2024
Dear Rodulfo,Thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
Dear Jeff,Thank you for your feedback regarding our breakfast options. We understand the importance of offering a variety of choices to suit our guests' preferences. We'll certainly consider your comments as we continually strive to enhance our offerings. We appreciate your input and hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager
4/10 Poor
Elaine, PENDLETON
23 Apr 2024
Elaine
Stayed 1 night in Apr 2024
Response from Hotel Manager on 25 Apr 2024
Dear Elaine,Thanks for the stay but sad to see the two stars. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
Dear Guest,Thank you for your feedback! We're glad to hear that you found our hotel's location central and convenient. Being in a central area allows our guests to easily access nearby attractions and amenities. We look forward to welcoming you back for another pleasant visit.Sincerely, Hotel Manager
The ad said pool and breakfast; neither was provided. The bed hurt our backs. The staff did not care about our needs. Do not stay here.
Paul
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 22 Apr 2024
Dear Paul,We are truly sorry to hear about your disappointing experience. It's unacceptable that the amenities advertised were not provided, and I apologize for any inconvenience and frustration this caused. Additionally, I'm sorry to hear that the bed was uncomfortable and that you felt the staff did not address your needs adequately. Your feedback is crucial, and we'll address these issues promptly to ensure that we provide accurate information, comfortable accommodations, and attentive service to all our guests. Sincerely, Hotel Manager
10/10 Excellent
Ralph
Business traveller
19 Apr 2024
Liked: Amenities
Easy in and out
Ralph
Stayed 5 nights in Apr 2024
Response from Hotel Manager on 19 Apr 2024
Dear Ralph,Thank you for your fantastic feedback. We're glad to hear that you found our property easy to access! Providing seamless experiences for our guests is our priority. Whether it's checking in or heading out, we aim to make the process as smooth as possible. We look forward to welcoming you back for another hassle-free stay before your next journey.Sincerely, Hotel Manager
10/10 Excellent
Steven
17 Apr 2024
Steven
Stayed 1 night in Apr 2024
Response from Hotel Manager on 7 May 2024
Dear Steven,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager.
2/10 Terrible
Malia
15 Apr 2024
Disliked: Staff & service
Malia
Stayed 1 night in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear Malia,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
8/10 Good
Melissa
14 Apr 2024
Melissa
Stayed 1 night in Apr 2024
Response from Hotel Manager on 4 May 2024
Dear Melissa,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
8/10 Good
William
12 Apr 2024
William
Stayed 1 night in Apr 2024
Response from Hotel Manager on 2 May 2024
Dear William,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
8/10 Good
Don
11 Apr 2024
Liked: Cleanliness, staff & service
The room was suitable, the bed was very comfortable but the noise was terrible. There were ladies upstairs with at least one small child that was pounding and running back and forth at 2:00 in the morning and the ladies were talking so loudly and I felt like I was a part of their socializing. They were unfazed by the children making the loud noises and allowed them to do it for better than 45 minutes. Then some Hispanic gentleman decided to hang around there car right outside my window or quite a while chit-chatting loudly. Around 5:00 a.m. I went to use the restroom and open the door to the room because I heard a noise and found a man standing right in front of my door as if he were listening or something. But other guest aside the motel was suitable.
Don
Stayed 1 night in Apr 2024
Response from Hotel Manager on 13 Apr 2024
Dear Don,Thank you for your kind feedback. We sincerely apologize for the disturbance you experienced during your stay. Your comfort and peace of mind are paramount to us, and it's disheartening to hear that noise from other guests disrupts your rest. We will address these issues with our team to ensure that appropriate measures are taken to prevent such incidents in the future. Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to provide you with a much more peaceful and enjoyable stay on your next visit.Sincerely, Hotel Manager
Dear Onikka,Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location convenient and close to your areas of interest. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
Dear Derek,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you.Sincerely, Hotel Manager
8/10 Good
ronald
5 Apr 2024
Liked: Staff & service
Good affordable place to stay overnight waiting for the airport or other event in Portland. Clean and comfortable beds. Would stay again.
ronald
Stayed 1 night in Apr 2024
Response from Hotel Manager on 6 Apr 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be a good and affordable place to stay. We're glad you enjoyed our clean and comfortable beds, and we would be thrilled to welcome you back again in the future.Sincerely, Hotel Manager
Dear Yusaku,Thank you for your fabulous feedback. We're delighted to hear that you had a pleasant experience with our front desk service! Providing friendly and efficient service is a priority for us, and we're glad we could meet your expectations. Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager
6/10 Okay
Saman
1 Apr 2024
Disliked: Property conditions & facilities
Saman
Stayed 1 night in Mar 2024
Response from Hotel Manager on 3 Apr 2024
Dear Saman,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager
We stayed 2 nights it was bad experience, sink doesn’t drain, the bathtub drain didn’t even function properly, the man at the front desk extremely rude.
Don’t expect breakfast it consisted (cold coffee, granola, banana, oatmeal pckgs, juice and yogurt. Will never stay here again.
Ruth
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 1 Apr 2024
Dear Ruth, We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager
8/10 Good
Qida
31 Mar 2024
Qida
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 20 Apr 2024
Dear Qida,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager
6/10 Okay
Etienne
25 Mar 2024
Liked: Staff & service
Close to the airport and the highway nearby.
Etienne
Stayed 1 night in Mar 2024
Response from Hotel Manager on 27 Mar 2024
Dear Etienne,Thank you for your positive feedback. We're glad to hear that our location near the airport and highway was convenient for you! Providing easy access to transportation routes is important to us, and we're pleased that it met your needs. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager
we were in a room right below the office and could hear someone rolling around in an office chair all night. The room had a land line phone that kept rining in the middle of the night.
Jacquelyn
Stayed 1 night in Mar 2024
Response from Hotel Manager on 25 Mar 2024
Dear Jacquelyn,We apologize for the disturbance you experienced during your stay. Your comfort is important to us, and we regret that the noise from the office above and the ringing of the landline phone disrupted your sleep. We'll address these issues promptly to ensure a more peaceful environment for our guests in the future. We hope to have the opportunity to provide you with a better experience on your next visit.Sincerely, Hotel Manager