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McMenamins Crystal Hotel

Photo gallery for McMenamins Crystal Hotel

Primary image
Indoor pool
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
View from room

Overview of McMenamins Crystal Hotel

McMenamins Crystal Hotel

2.5 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
Map
303 S.W. 12th Ave., Portland, OR, 97205

Explore the area

  • Popular LocationPioneer Courthouse Square10 min walk
  • Popular LocationPortland State University17 min walk
  • Popular LocationTom McCall Waterfront Park17 min walk
  • AirportPortland, OR (PDX-Portland Intl.)16 min drive

Choose dates to view prices

About this area

Portland

McMenamins Crystal Hotel is located in Downtown Portland, a neighbourhood in Portland, and is near the airport. Roseland Theater and Keller Auditorium are cultural highlights, and travellers looking to shop may want to visit Hawthorne District and Lloyd Center. Looking to enjoy an event or a game? See what's going on at Moda Center or Providence Park. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Portland travel guideOpens in a new window
Map

What's nearby

  • McMenamins Crystal Ballroom - 2 min walk
  • Life Size Elephant Statue - 5 min walk
  • Pioneer Courthouse Square - 10 min walk
  • Portland State University - 17 min walk
  • Tom McCall Waterfront Park - 17 min walk

Getting around

  • Galleria-SW 10th Avenue Station - 5 min walk
  • Portland Union Station - 14 min walk
  • Portland International Airport (PDX) - 16 min drive

About this property

McMenamins Crystal Hotel

Portland hotel in Downtown Portland, walk to Roseland Theater
This hotel features an indoor pool, a restaurant and 3 bars/lounges. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and free newspapers are on-site.
McMenamins Crystal Hotel offers 51 air-conditioned accommodations with a safe and free toiletries. This Portland hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–11:00 AM: USD 7.00-13.00 per person
  • 1 restaurant
  • 3 bars/lounges

Restaurants on site

  • Zeus Cafe
  • Ringlers Pub

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Towels

More

  • Safe

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Policies

Check-in

Check-in from 3 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 7.00 and USD 13.00 per person (approximately)
  • Pet fee: USD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

Property is also known as

McMenamins Crystal Hotel Portland
McMenamins Crystal Hotel
McMenamins Crystal Portland
McMenamins Crystal Hotel Hotel
McMenamins Crystal Hotel Portland
McMenamins Crystal Hotel Hotel Portland

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 209 out of 397 reviews
5 - Excellent 53%
Rating 4 - Good. 125 out of 397 reviews
4 - Good 31%
Rating 3 - Okay. 34 out of 397 reviews
3 - Okay 9%
Rating 2 - Poor. 16 out of 397 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 397 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

2/5 Poor

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The place a dirty and gross. In our room the mattress had read wine stains on the covering and the bed spring also had red wine spilled on it. Our blanket didn’t fit the bed properly and had a cigarette while in it. The floors look, feel, and smell like they are caked in years of throw up and spills. Everything needs an update here. I went to the soaking tub in the basement and the air vents had year of dust coating the metal grate. It was so incredibly disgusting. The entire time I just felt dirty. I spent a lot of my room and had to share a toilet. I would just avoid this place. Not worth the money. There are places very close by that cost less and have a toilet in the room. Other hotels near by appear cleaner. Just avoid.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've never met a McMenamin's I didn't like. Crystal Hotel didn't disappoint! We love the flatiron shape of the building, the historic features, the artwork, the restaurant. What makes it really special is the staff and all the heart they put into their work. You guys and gals are the best!!
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and comfortable room.
Stayed 1 night in May 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Room was a little cramped for two people.
Stayed 1 night in May 2022

4/5 Good

Travelled with partner
Liked: Staff & service, property conditions & facilities
Centrally located, easy walking to shopping, food, events, etc. Beautiful old building. The only thing I felt needed improvement were the pillows. They were pretty flat and uncomfortable. Other than that our stay was great.
Stayed 1 night in Apr 2022