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Reviews of Hotel deLuxe

4 out of 5
Hotel deLuxe
729 SW 15th Ave, Portland, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 645 out of 1007 reviews" "
Rating 8 - Good. 195 out of 1007 reviews" "
Rating 6 - Okay. 92 out of 1007 reviews" "
Rating 4 - Poor. 41 out of 1007 reviews" "
Rating 2 - Terrible. 34 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Happy L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed at this hotel a couple of times before. It’s in a great spot kind of tucked away from the hustle and bustle in the beautiful old building. The staff was extremely helpful and friendly. Great lobby area too.
Stayed 1 night in May 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Do far this has been my favorite place to stay
Stayed 1 night in May 2024
Response from Marjorie on 22 May 2024
Thank you for your glamorous review! We are thrilled you felt like a star during your stay!

10/10 Excellent

Scottie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go-to hotel to stay in Portland especially for a soccer match. Great bar, great food and a great old school vibe
Stayed 1 night in May 2024
Response from Marjorie on 14 May 2024
Thank you for your positive review, our location makes for the perfect destination when attending soccer games or events at Providence Park! We hope to see you again next season!

10/10 Excellent

Julie, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with a cool vibe. Lived the 50s movie star theme that carried into the dark and moody lounge. Excellent staff. Accessible rooms were excellent
Stayed 2 nights in Apr 2024
Response from front desk staff on 8 May 2024
We are so glad you had a good time! hopefully we can host you again soon

10/10 Excellent

Karl, Petaluma

Stayed 1 night in May 2024

10/10 Excellent

Alisha

Stayed 2 nights in May 2024
Response from cat on 24 May 2024
Thank you for the feedback!

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I experienced the best customer service during my stay here. Polite and very helpful staff. We interacted with the front desk, and employees in Gracie's and The Driftwood. Everyone was so king. Rooms were spacious and clean.
Stayed 1 night in Apr 2024
Response from Marjorie on 1 May 2024
Thank you for your positive review! We are glad you enjoyed your stay and that our staff was able to add glamour to your experience! We hope to host you again soon.

10/10 Excellent

maurice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of history. Easy access to downtown.
Stayed 1 night in Apr 2024
Response from Kodi Land Assistant Front Office Manager on 30 Apr 2024
Hi Maurice, We are so happy you enjoyed your stay with us! Come again soon!

10/10 Excellent

Hugo

Stayed 1 night in Apr 2024
Response from Marjorie on 22 May 2024
Thank you for your positive review! We are delighted you enjoyed your stay and hope to be your home away from home next time you are in PDX!

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and having dining onsite was great! The bar was also one of the main highlights of our trip - I think we went there every night.
Stayed 3 nights in Apr 2024
Response from Kodi Land Assistant Front Office Manager on 30 Apr 2024
Hi Kevin, We are so happy you enjoyed your stay with us! Come again soon!

10/10 Excellent

CHARLES

Stayed 1 night in Apr 2024
Response from Marjorie on 22 May 2024
Thank you for your great review! We hope to host you again soon!

10/10 Excellent

Reg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old hotel
Stayed 2 nights in Apr 2024
Response from front desk staff on 18 Apr 2024
we are so happy we met your expectations, we hope to host you again soon!

6/10 Okay

Madison

Travelled with partner
I did not like the extra fees added. I wish the price was upfront
Stayed 1 night in Apr 2024
Response from Kodi Land Assistant Front Office Manager on 26 Apr 2024
Hi Madison, I'm sorry to hear we did not meet your expectations. I do hope you choose to stay with us again in the future.

4/10 Poor

Mike

Stayed 1 night in Apr 2024
Response from Kodi Land Assistant Front Office Manager on 8 May 2024
Hi Mike, I'm sorry to hear we did not meet your stay expectations. Thank you for leaving us a review though as it lets us know where we need to improve. We do hope you choose to stay with us again.

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Marjorie on 1 May 2024
We're so sorry that your experience at Hotel deLuxe did not meet your expectations. We would welcome the opportunity to know how we can improve!

10/10 Excellent

Steven

.
Stayed 1 night in Apr 2024
Response from front desk staff on 18 Apr 2024
We are so happy you enjoyed your stay with us, hopefully we see you again soon!

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old building with beautiful interior architectural detail. The building was clean and rooms were clean and comfortable.
Stayed 3 nights in Apr 2024
Response from front desk staff on 18 Apr 2024
We are so happy you enjoyed your stay with us, hopefully we see you again soon!

8/10 Good

David

Stayed 1 night in Mar 2024
Response from Kodi Land Assistant Front Office Manager on 26 Apr 2024
Hi David, We are so happy to hear you enjoyed your stay with us! Please come again soon!

10/10 Excellent

Jamie, BRIGHAM CITY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, decorated much like you would find in the 1950s. The beds are very plush and comfortable. The tea and coffee in our room were well stocked. We had a very nice stay overall. The only negative part of our stay was that we could hear the street noise down below up on the 7th floor.
Stayed 1 night in Apr 2024
Response from Kodi Land Assistant Front Office Manager on 5 Apr 2024
Hi Jamie, We are so happy you enjoyed your stay with us! Please come again soon!

4/10 Poor

Robert, Langley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk failed to give WIFI password, then gave wrong password, failed to give free bottle of wine until asked, gave us keys that did not work. No maid service for a 2 night stay
Stayed 2 nights in Mar 2024
Response from Kodi Land Assistant Front Office Manager on 5 Apr 2024
HI Robert, I'm sorry to hear we did not meet your stay expectations. We do hope you choose to stay again!

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Cleanliness
Please fix the door to cabinet thaf has fridge in it. No hair dryer. No Do Not Disturb sign Nice staff I will stay again!
Stayed 1 night in Mar 2024
Response from Kodi Land Assistant Front Office Manager on 5 Apr 2024
Hi Rebecca, I'm so happy to hear you enjoyed the stay during your stay! Thank you for letting us know about these other issues so we can make sure our team address them!

8/10 Good

james peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel DeLuxe is a lovely place. The staff is excellent and very attentive. I had a great experience there. It is in a bit of an odd area in that one must cross over the 405 freeway constantly to go anywhere, but other than that it is lovely and i enjoyed my stay there.
Stayed 14 nights in Mar 2024
Response from Kodi Land Assistant Front Office Manager on 1 Apr 2024
Hi James, We are so happy you enjoyed your stay! Please come again soon!

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service
We had a wonderful stay. Lived the hotel, bedding was clean and very comfortable.
Stayed 4 nights in Mar 2024
Response from Kodi Land Assistant Front Office Manager on 1 Apr 2024
Hi Sharon, We are so happy you enjoyed your stay with us! Please come and visit us again soon!

6/10 Okay

Kellie

Stayed 2 nights in Mar 2024
Response from front desk staff on 23 Apr 2024
we are happy you enjoyed your stay, hopefully we can host you again soon!

10/10 Excellent

Rodrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Driftwood room is a great bonus at this hotel
Stayed 1 night in Mar 2024
Response from Kodi Land Assistant Front Office Manager on 20 Mar 2024
Hi Rodrick, We are so happy you enjoyed your stay! Please come again soon!

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the age, the detail, the bath tub,the dining room architecture, the people, the quiet room...my only wish is to bring back TCM, the classic movie channel..fit so well here.
Stayed 1 night in Mar 2024
Response from James on 17 Mar 2024
It was our pleasure to host on your stay here at Hotel Deluxe , Please come come back and see us again soon

8/10 Good

Thomas

Stayed 2 nights in Mar 2024
Response from Kodi Land Assistant Front Office Manager on 5 Apr 2024
Hi Thomas, We are so happy you enjoyed your stay with us! Please come again soon!

2/10 Terrible

Rav

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk on 11 Mar 2024
We apologize for the inconveniences you experienced during your stay. This is not the level of service we strive for. Thank you for your feedback

6/10 Okay

Jordan

Stayed 2 nights in Mar 2024
Response from Kodi Land Assistant Front Office Manager on 1 Apr 2024
Hi Jordan, I'm sorry we did not meet your stay expectations. I do hope you choose to stay with us again!

10/10 Excellent

Birgitta

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Fun vibe. Very large room. Super friendly staff.
Stayed 1 night in Mar 2024
Response from Kodi Land Assistant Front Office Manager on 5 Mar 2024
Hi Birgitta, We are so happy to hear you enjoyed your stay with us! Please come back and visit us again soon!

10/10 Excellent

G., Redmond

Stayed 1 night in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 20 Mar 2024
Hi G, We are so happy you enjoyed your stay! Please come again soon!

10/10 Excellent

Juan, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel because of the location, very clean, very quiet staff but always prompt to look in your direction with a smile. Which very nice now a days.
Stayed 3 nights in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 28 Feb 2024
Hi Juan, Thank you so much for your review. We are so happy you enjoyed your stay with us! Please come back soon!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 28 Feb 2024
Hi John, Thank you for rating your stay with us. I do hope you choose to stay again in the future.

10/10 Excellent

Lyndi

Travelled with group
Liked: Amenities
The decor was amazing! Loved the old style!
Stayed 1 night in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 28 Feb 2024
Hi Lyndi, I'm so happy to hear you enjoyed your stay!! Please come back again soon!

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice stay
Stayed 1 night in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 28 Feb 2024
HI Sydney, We are so happy you enjoyed your stay. Please come back again soon!

8/10 Good

Arron

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 28 Feb 2024
Hi Aaron, Thank you for taking the time to leave us a review. We do hope to see you again in the future.

8/10 Good

Victoria

Stayed 1 night in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 28 Feb 2024
Hi Victoria, Thank you for reaching out and rating your stay with us. We do hope to see you visit again in the future.

10/10 Excellent

Heval, North Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great place to stay.
Stayed 2 nights in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 22 Feb 2024
Hi Heval, We are so happy to hear you enjoyed your stay! Please come back and visit soon!

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with old charm, staff was friendly, and clean and comfortable stay.
Stayed 1 night in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 20 Feb 2024
Hi Vanessa, We are so happy you enjoyed your stay with us! Please come again soon!

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 16 Feb 2024
Hi Matt, We are so happy to hear you enjoyed your stay! Please come again soon!

6/10 Okay

Andrew

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Towels were not clean, area is not safe.
Stayed 2 nights in Feb 2024
Response from Marjorie on 15 Feb 2024
I'm truly sorry to hear about your experience. Your comfort and safety are our top priorities, and it's disheartening to learn that we fell short of meeting your expectations. We take cleanliness and security very seriously, and I assure you that I'll immediately address your concerns with our housekeeping team to ensure that such issues are promptly rectified. Your feedback is invaluable, and we appreciate you bringing this to our attention. We hope to welcome you back to Hotel deLuxe in the future.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed our stay room was huge and clean and great
Stayed 1 night in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 14 Feb 2024
Hi Daniel, We are so happy You enjoyed your stay. Please come again soon!

10/10 Excellent

Arminee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and have been coming here for years. Too bad that Portland is becoming less desirable.
Stayed 1 night in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 14 Feb 2024
Hi Arminee, We are so happy you enjoyed your stay. We hope to see you again soon!

2/10 Terrible

Nina

Stayed 1 night in Feb 2024

8/10 Good

Stefanie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Met our needs
Stayed 1 night in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 5 Feb 2024
Hi Stefanie, I'm happy to hear you enjoyed your stay here at the deluxe! We hope to see you again soon!

6/10 Okay

Seattlas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked everything but mabye add extra blankets in a closet
Stayed 1 night in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 5 Feb 2024
Hi Seattlas, Thank you for your review. Please visit again soon!

8/10 Good

Tomi

Stayed 1 night in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 20 Mar 2024
Hi Tomi, We are so happy you enjoyed your stay! Please come again soon!

10/10 Excellent

Emma

Stayed 1 night in Feb 2024
Response from Kodi Land Assistant Front Office Manager on 20 Mar 2024
Hi Emma, We are so happy you enjoyed your stay! Please come again soon!

10/10 Excellent

Michael G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to downtown. Recently, the street people are making it uncomfortable but that is an issue throughout the city.
Stayed 8 nights in Jan 2024
Response from Kodi Land Assistant Front Office Manager on 5 Feb 2024
Hi Michael, We are so happy to hear you enjoyed your stay! Please come back again soon!

8/10 Good

Jeannie

Stayed 1 night in Jan 2024
Response from Kodi Land Assistant Front Office Manager on 20 Mar 2024
Hi Jeannie, We are so happy you enjoyed your stay! Please come again soon!