Front of property

Reviews of Happy Rock Inn

3 out of 5
Happy Rock Inn
17246 SE Oatfield Rd, Milwaukie, OR

Reviews

9.6

Exceptional

Rating 10 - Excellent. 15 out of 17 reviews" "
Rating 8 - Good. 1 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Michelle and Jim were very friendly. Thu and I felt at home, and we really enjoyed the conversation and the breakfasts. Great place to have a romantic vacation.
Stayed 7 nights in Aug 2021
Response from Michele on 8 Sept 2021
That is so nice of you to write a kind review. We hope you enjoyed your stay and become part of our long term family of guests. Thank you so much for your business and wonderful sentiments.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Different vibe then a hotel feel more like at home
Stayed 1 night in Jun 2021
Response from Michele & Jim on 6 Jun 2021
Thank you so much for the five star review. We are so happy you felt at home and enjoyed your stay!

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021
Response from Happy Rock on 11 Jun 2021
Thanks!

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people, good food, and good times
Stayed 1 night in Apr 2021
Response from Michele & Jim on 3 May 2021
Thank you so much for your kind words!

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happiest place in Gladrock
It was amazing! Michelle and Jim were amazing from the moment we arrived.... Such a sweet spot! They entertained us with drinks, food and music! Just fabulous! They will not disappoint
Stayed 1 night in Apr 2021
Response from Michele & Jim on 3 May 2021
Thank you so much Jennifer for your kind words. It was truly a pleasure hosting you. We only wish you and Deris could have stayed longer!

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was awesome. Very good bar and kitchen. Nice music.
Stayed 1 night in Mar 2020
Response from Jim and Michele on 10 Apr 2020
Thanks so much for the nice review and kind words. Please come stay again as soon as you can! Until then, stay safe -

2/10 Terrible

Verified traveller

Travelled with pets
Disliked: Staff & service
Not pet friendly as advertised and staff rude and I accommodating.
Stayed 1 night in Mar 2020
Response from Happy Rock Inn on 5 Apr 2020
We don't deserve this review, and it is 100% a misrepresentation. You tried to cancel your reservation less than 24 hours before you were to arrive. You are mad and giving us this review because we have a 72 hour cancellation policy that applies to you, just like everyone else, and you were rightfully charged fees. The policy was there when you made the reservation and in finalizing your reservation, you agreed to it. Now, you are making up lies that we are not dog friendly and that we were rude to you. We are 100% dog friendly and we were not rude to you. You are not small business friendly. You are rude. You are a liar. You called at 4AM to cancel, when you figured no one would answer. We tried to contact you twice, during business hours, to work out a solution. You mentioned in the voice mail, coming a different weekend when your doggie was better. We tried to contact you to work that out. You finally contacted us back the next day, which was the day of your reservation, just a few hours before check-in, and you hung up on us when we again, tried to work out a solution. So who is really the rude one? That would be you. We are a very small mom and pop operation, with two part-time employees. The 72 hour cancellation is there because with more than 72 hours notice, we could likely rebook the room you had reserved. It is nearly impossible to rebook a room in less than 4 hours, which is about the amount of time you left us with since you didn't bother to answer your phone or email the day before. So we are supposed to cancel our employee coming to work and lose revenue on the room, so you are not mad at us and give this crappy review? Shame on you. We would think you have a better understanding of why policies are put in place. Anyone who looks through our other reservations would see all 5 star reviews...and you. That speaks for itself.

8/10 Good

Meg, Monroe, WA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First; there’s an adorable old English bulldog by the name of Twinkie. He loves everyone, but does not jump up. Our room was the “swanky suite”, and very lovely - loads of pillows on a gorgeous wrought iron bed, French windows straight onto the garden, which is fab-u-lous at night, with lamps like fairyland, at the same time extremely private. The bathroom is small and beautifully formed, I love the backsplash on the vanity. Breakfast is buffet style continental, although for an extra charge cooked breakfasts are available. It should be noted that there are no tea/coffee facilities in the room, but the tv is humongous and has Hulu, Netflix and prime. We enjoyed it so much we tried to book for next month, but the whole place was booked for a birthday. This place is deservedly popular!
Stayed 1 night in Mar 2020
Response from Michele on 12 Mar 2020
Thanks for staying with us, and we're glad you enjoyed your stay. No, there are no coffee/tea machines in the room because we offer catered coffee or tea in-room service, as well as having our continental breakfast offerings or served breakfasts available to be taken or delivered to your room. We believe in great service, and we want the experience to be awesome for all guests!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place. Warm and welcoming folks. Will be back!!
Stayed 1 night in Feb 2020
Response from Jim and Michele on 29 Feb 2020
Thank you so much! We appreciate the nice review and look forward to your next stay! Please remember us anytime you’re in Portland!

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of any BNB we've been to
Stayed 3 nights in Feb 2020
Response from Michele on 20 Feb 2020
Thanks Dave! We enjoyed have you guys as guests, and look forward to seeing you again soon!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Michele and Jim were great hosts. We definitely recommend it. Lots of nightlights, comfortable bed and lots of breakfast options.
Stayed 1 night in Feb 2020
Response from Michele on 17 Feb 2020
Thanks for the nice review! We love our guests, and we love having a bed and breakfast. Jim really loves visiting with people!

10/10 Excellent

Maria, Des Moines, Wa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was full of wonderful memorabilia, nicely furnished, comfortable bed and exceptional staff. They made us feel welcome and part of their family. Definitely will return.
Stayed 2 nights in Jan 2020
Response from Michele and Jim on 31 Jan 2020
It was wonderful to have you both and we look forward to you hopefully staying with us anytime you’re in town!

10/10 Excellent

Flloyd, Portland or

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Live music on the weekend's! It felt like home and very comfortable!
Stayed 1 night in Jan 2020
Response from Michele and Jim on 31 Jan 2020
You guys were wonderful and we hope you stay with us anytime you are in the area.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best stay at Happy Rock Inn! The house and hosts were both warm and inviting. The location was quiet, peaceful and convenient. Already planning to return in the best future.
Stayed 3 nights in Nov 2019
Response from Jim and Michele on 21 Nov 2019
Thanks for the nice compliments! We love having our guests, and look forward to seeing you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home feel, nice congenial host. Breakfast was good
Stayed 1 night in Nov 2019
Response from Jim and Michele on 21 Nov 2019
Glad you enjoyed! Hope to see you again soon!

10/10 Excellent

Christina, McKinleyville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jim and Michelle were wonderful! Such a great vibe!
Stayed 2 nights in Nov 2019
Response from Michele on 5 Nov 2019
Christina & Gary you were wonderful guests! Our only complaint is that you didn't stay longer. Have a wonderful, safe drive!