Awful experience. No idea why this hotel has good reviews.
If your room is upstairs you need to lug your heavy luggage up a couple flights of stairs because of the lack of an elevator. I think after our experience, the lack of an elevator is a good thing because it would have definitely malfunctioned.
The room we were given had an awful wet moldy carpet/sweaty foot smell. The carpet needs a good deep clean or a replacement. The paint on the bathroom door was peeling off. The lock on the bathroom door was broken and unusable. Not great for a family of four sharing a room. The bathroom itself smelled faintly of a sewer. The water in the shower only got warm, although my husband said it got hot when he took his shower.
The bed was very firm and springy and my husband and I woke up sore.
The real kicker was trying to do laundry in the coin operated washer and the button on the coin slot was broken. My husband talked to the front desk and they either couldn't or wouldn't help. S outta luck, pretty much. So for the first time in our hotel experience, my husband took our detergent covered laundry and washed it by hand in the bathroom sink. Then we used the dryer, which didn't completely dry the clothes the first time and needed another dollar to finish the job.
The only positives were the stocked room that had enough towels and toiletries and a fridge/microwave, the A/C was nice and cold, and the breakfast. Not a vast amount of options but enough to get you fed.
Avoid this place!