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Reviews of Holiday Inn Express & Suites Savannah N - Port Wentworth, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Savannah N - Port Wentworth, an IHG Hotel
79 Coldbrook Station Circle, Port Wentworth, GA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 622 out of 820 reviews" "
Rating 8 - Good. 142 out of 820 reviews" "
Rating 6 - Okay. 26 out of 820 reviews" "
Rating 4 - Poor. 15 out of 820 reviews" "
Rating 2 - Terrible. 15 out of 820 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

TIARA

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 4 nights in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Staff was great and location was perfect for our trip.
Stayed 1 night in May 2024
Response from Shelia R. on 21 May 2024
Thank you for the excellent rating! We are happy to know that you enjoyed your experience and we hope to have the pleasure of welcoming you back again soon!

8/10 Good

venu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway
Stayed 1 night in May 2024
Response from Shelia R. on 21 May 2024
Thank you for choosing to stay with us! We are happy that our location was convenient for you and hope to have the opportunity to welcome you back again!

8/10 Good

Shalissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checked in here after our first hotel turned out to be a bust. Only flaw was the pool was dirty, things were floating in it.
Stayed 2 nights in May 2024
Response from Shelia R. on 14 May 2024
Thank you for choosing to stay with us after your first hotel didn't work out. We are very sorry that you found the pool to be unsatisfactory and have since addressed and remedied the issue. While we hate that there was even one flaw, we are pleased that it was the only flaw and that you enjoyed the rest of your stay while at our hotel. We hope we may have the pleasure of welcoming you back to stay with us again soon.

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and newish hotel. Many carts to transports luggage, fresh welcome cookies at the front desk. Nice rooms. Bed was a tad "soft" but still comfortable. Breakfast was "normal" and very similar to all hotel breakfasts. Found the stay was a tad pricey (was expecting a better breakfast for the price).
Stayed 1 night in May 2024
Response from Shelia R. on 14 May 2024
Thank you for choosing to stay with us and for taking the time to leave your review. We are happy to know that you enjoyed your stay and hope that we may have the pleasure of welcoming you back again!

8/10 Good

Yumee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with clean.
Stayed 1 night in May 2024
Response from Shelia R. on 7 May 2024
Thank you for choosing to stay with us. We appreciate your feedback and are pleased to know that you enjoyed your room. We hope that we may have the pleasure of welcoming you back to stay again in the future!

10/10 Excellent

Terry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great place to stay. Great breakfast, clean rooms and hotel. Good food close by. We will stay there again.
Stayed 1 night in Apr 2024
Response from Shelia R. on 30 Apr 2024
Thank you for choosing to stay with us during your recent travels. We appreciate the time you took to leave us your feedback and are very happy to know that you enjoyed your accommodations! We look forward to having the pleasure of welcoming you back again soon!

8/10 Good

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious and clean!! Nice staff!! Tons of parking!!
Stayed 1 night in Apr 2024
Response from Shelia R. on 29 Apr 2024
Thank you for choosing to stay at our location and for taking the time to leave us your review. We are happy to know that you enjoyed your experience here and hope that we may have the pleasure of welcoming you back to stay with us again soon!

8/10 Good

Frieda

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Shelia R. on 25 Apr 2024
Thank you for taking the time to rate us!

10/10 Excellent

Neil

Stayed 1 night in Apr 2024
Response from Shelia R. on 14 May 2024
Thank you for the great rating! We hope you enjoyed your stay!

10/10 Excellent

Calandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was well maintained, cleaned, and comfortable. Staff at front desk was very inviting when we arrived for check-in.
Stayed 2 nights in Apr 2024
Response from Shelia R. on 22 Apr 2024
Thank you for choosing to stay with us. We appreciate the time you took to leave us your feedback and are pleased to know that you enjoyed your experience at our location. We hope that we may have the pleasure of welcoming you back again soon!

10/10 Excellent

Karthiek

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Shelia R. on 16 Apr 2024
Thank you for the excellent rating!

10/10 Excellent

Centina

Travelled with partner
Liked: Amenities, property conditions & facilities
Very clean. Staff were friendly and helpful. Bed and room very comfortable. Shopping and dining within walking distance. Breakfast was very good for a hotel breakfast! Great spot to stay just off the highway.
Stayed 1 night in Apr 2024
Response from Shelia R. on 11 Apr 2024
Thank you for choosing to stay with us and for taking the time to leave your feedback. We are pleased to know that you enjoyed your experience while here and hope to have the pleasure of welcoming you back to stay with us again soon!

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was not heated as advertised. Staff was excellent. Breakfast was good.
Stayed 4 nights in Apr 2024
Response from Shelia R. on 9 Apr 2024
Thank you for taking the time to leave us your feedback. The pool is heated, so we are looking into your concern to make sure everything is working properly. We do apologize for the inconvenience, but thank you for bringing it to our attention. We hope you enjoyed the rest of your stay and hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

PAMELA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful nice and clean but I do want to give special thanks to manager Marcus I think is his name. He talked with an accent but I really really appreciate him for all of the help he did for my family especially my grandson. He went above and beyond to help him finish out his spring break with a blast by making it possible for us to stay at this hotel. THANK YOU SO VERY MUCH.
Stayed 1 night in Apr 2024
Response from Shelia R. on 9 Apr 2024
Thank you for taking the time to leave us your feedback. We are pleased to know that you had such an enjoyable experience. We hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Megan, Bayville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shelia R. on 9 Apr 2024
Thank you for the great rating!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best clean room with super nice bathroom. Bed wonderful. Couldn't find one thing wrong with the place.
Stayed 1 night in Apr 2024
Response from Shelia R. on 4 Apr 2024
Thank you for taking the time to leave us your feedback, we are happy to see that you enjoyed your stay and hope that we may have the pleasure of welcoming you back again soon!

6/10 Okay

Karen

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shelia R. on 4 Apr 2024
Thank you for your rating.

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricey but was clean, comfortable beds. We could hear the people above us, sounded like they were going to come through the ceiling. Pool area was very nice for the kids. Breakfast was great, a lot of choices.
Stayed 1 night in Mar 2024
Response from Shelia R. on 2 Apr 2024
Thank you for choosing to stay with us during your recent travels. I am glad that overall you enjoyed your experience while here. I apologize that you had noisy neighbors, while the front desk does try to enforce quiet hours, sometimes it is difficult. We do hope that this won't deter you from staying with us again in the future.

10/10 Excellent

Renato

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Shelia R. on 3 Apr 2024
Thank you for the rating and feedback! We hope to have the pleasure of welcoming you back again!

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shelia R. on 26 Mar 2024
Thank you for the rating!

8/10 Good

Mazar

Stayed 1 night in Mar 2024
Response from Shelia R. on 16 Apr 2024
Thank you for taking the time to rate us!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean and everyone was friendly!
Stayed 1 night in Mar 2024
Response from Shelia R. on 26 Mar 2024
Thank you for taking the time to leave us your feedback, we are happy to see that you enjoyed your stay and hope that we may have the pleasure of welcoming you back again soon.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Mar 2024
Response from Shelia R. on 26 Mar 2024
Thank you for taking the time to leave us your feedback, we are happy to see that you enjoyed your stay and hope that we may have the pleasure of welcoming you back again soon.

10/10 Excellent

geojohndavid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People working there are excellent. Prices are great, very safe, very clean, breakfast was top notch...also add again ...people are so helpful.
Stayed 2 nights in Mar 2024
Response from Shelia R. on 26 Mar 2024
Thank you for taking the time to leave us your feedback, we are happy to see that you enjoyed your stay and hope that we may have the pleasure of welcoming you back again soon.

8/10 Good

Veronica

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Shelia R. on 26 Mar 2024
Thank you for the rating!

10/10 Excellent

Chris

Stayed 2 nights in Mar 2024
Response from Shelia R. on 26 Mar 2024
Thank you for the rating!

10/10 Excellent

Abbey

Stayed 1 night in Mar 2024
Response from Shelia R. on 26 Mar 2024
Thank you for the great rating!

4/10 Poor

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Shelia R. on 26 Mar 2024
Thank you for taking the time to leave us your rating.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased
We had a great experience from the nice, courteous desk clerk, comfort of the room to the convenience to I-95.
Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We are pleased to know that you enjoyed your experience while here and we hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
Clean, modern, free parking, easy check-in, comfortable bed, and a complimentary delicious breakfast.
Stayed 2 nights in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We are glad to know that you enjoyed your experience while here and we hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Jean-Marc

Everything was perfect. Only exception: not too eco- friendly: no recycling,all goes in the garbage!
Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We hope to have the pleasure of welcoming you back again soon!

8/10 Good

Katen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Beds comfortable. Hotel was clean with no odd smells. Dove soap provided. Continental breakfast was decent but coffee was lacking flavor. Staff very friendly and helpful! Would recommend
Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for taking the time to leave us your feedback. We are happy to know you enjoyed your stay and we hope to have the pleasure of welcoming you back to stay with us again soon.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Spacious and clean. Comfortable and great breakfast. We will stay again!!
Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We look forward to having the pleasure of welcoming you back again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

NICK

Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

sungbae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Much more spacious than other places and clean. Great value.
Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean with cookies!
Service during a late check in was great. (Fresh warm cookies were a surprise perk!) The pool was open 24/7 which was a bonus after getting in late after a long drive cooped up in the car. The rooms were updated and nice. Beds were very comfy. And breakfast was great with lots of options (pancakes, sausage gravy and biscuits, veggie omelettes, sausage, hash browns, cereal, fruit and bread selection.) Overall a great stay. We’ll be saving this location for our frequent driving down i95.
Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We are so happy to know that you enjoyed your entire experience while here and are looking forward to welcoming you back to stay again soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
They had a charging station. It was not advertised, but I did use it.
Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We are happy to know that you found our charging station to be a nice bonus and were able to use it while here. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Nicholetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Tyler

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent as we’ve come to expect from Holiday Inn Express locations. Staff is friendly and helpful, amenities are just what we need as a traveling family, and facilities were clean and comfortable.
Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We are so glad you enjoyed your experience here and we hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay except no wifi in our room. They were aware. Breakfast was great
Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for taking the time to leave us your feedback. We apologize for the wifi being down in your room, but are happy to see that the rest of your stay was great! We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Stephan

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome One Night Stay
Hotel was awesome; staff was friendly, professional and knowledgeable - front desk agent was attentive (apologies his name escapes me but he worked the night shift - got in around midnight on 2/4/24). The hotel was clean and comfortable and the breakfast was delicious.
Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent review! We are very happy to know that you enjoyed your experience here and we hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Marlene

Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We hope to have the pleasure of welcoming you back again soon!

8/10 Good

Sean

Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the good rating! We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Shelia R. on 27 Feb 2024
Thank you for the excellent rating! We hope to have the pleasure of welcoming you back again soon!