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"This place is cheap yet horrible…. There are several extra large potholes that you have to dogde while pulling up on the property… several strange people walking around the outside. The hotel door barely closes and look like a half way house. There is not quiet time … the people next door thumped crashed and boomed all night… the towels were yellow and the tub had a ring around it and public hair all over. DO NOT STAY HERE… the sign should say Niggwood!"

"Nice hotel. Great location. Outstanding staff."

"The Pfister is an incredible place to stay! However, given it was Kentucky Derby night, I could not get in house dining to pick up the phone for over 45 minutes. The front desk and the concierge were very helpful!"

"Clean room, good coffee , easy parking . "

"Clean, friendly staff, plenty of dining options"

"Breakfast was excellent. Room was clean. Property was clean. Pool was clean. The only real issue we had was not being able to watch anything on tv. Tried to hook up a fire stick to watch movies and they have it blocked. Staff was extremely helpful in trying to assist with the problem but found out it basically wasn't equipped for that. I wish we could have been able to connect our Netflix."

"Amazing scenery, nice clean rooms, great pool"

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"As we pulled up it was confusing as to where to go or park or stop for valet. Once we figured it out I will say our valet nick was fantastic. Unfortunately that was the only thing fantastic. The place was absolutely packed for a derby event. Our fault for not checking that before. Not the hotels fault for having a successful event. But, I couldn’t even figure out where the front desk was. Finally found it, got to our room and it was pretty awful. Not clean, a balloon from a previous guest still suck up on the ceiling, TV hanging crooked on the wall, hair in the bathroom, and one k-cup for the morning. The remote wouldn’t turn down the TV and we could hear every word anyone said in the hallway and room next to us. We grabbed our bags and left and drove 3 hours back home. We had plans for the night but getting through that lobby and trying to come and go from there would have been a nightmare. Much easier to take the hit on the $$$ and cancel plans. We booked it for the motorcycle then after visiting the Harley Museum but in the future we’ll look in the Milwaukee burbs for a room."