The Sanctuary Hotel and Spa

4.0 star property
Upscale hotel with full-service spa and free airport shuttle

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June 2024

Photo gallery for The Sanctuary Hotel and Spa

Garden
Aerial view
Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board
Breakfast, lunch and dinner served
Reception
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
Section 276, Lot 60, Pitpit St., North Waigani, Port Moresby, National Capital Region
  • Popular LocationRoyal Port Moresby Golf Club5 min drive
  • AirportPort Moresby (POM-Jackson Intl.)6 min drive
  • Popular LocationRoyal Papua Yacht Club6 min drive
  • Popular LocationKoki Market7 min drive
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Room options

Deluxe King Room

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Fan
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Fan
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

Studio Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Fan
Hairdryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Port Moresby

Located in Port Moresby, The Sanctuary Hotel and Spa is in the historical district and near the airport. The area's natural beauty can be seen at Nature Park and Laloki River gorge, while Papua New Guinea National Museum and Art Gallery and National Museum and Art Gallery are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Hubert Murray Stadium or PNG Football Stadium.

What's nearby

  • Nature Park - 5 min drive
  • Royal Port Moresby Golf Club - 5 min drive
  • Royal Papua Yacht Club - 6 min drive
  • PNG Football Stadium - 7 min drive
  • Koki Market - 7 min drive

Getting around

  • Port Moresby (POM-Jackson Intl.) - 6 min drive

Restaurants

  • Shady Rest - 4 min drive
  • Duffy Café - 3 min drive
  • Copper - 16 min walk
  • Mojo Social - 6 min drive
  • Savannah Kitchen - 13 min walk

About this property

The Sanctuary Hotel and Spa

Upscale hotel in a shopping district
At The Sanctuary Hotel and Spa, you can look forward to a free return airport shuttle, a poolside bar and a terrace. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Luggage storage, barbecues and a 24-hour front desk
Room features
All 56 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like separate sitting areas and separate dining areas.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Balconies, separate sitting areas and separate dining areas

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Separate dining area
  • Tea bags/instant coffee

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Fan
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Early check-in subject to availability
An early check-in fee will be charged

Check-out

Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sanctuary Hotel Port Moresby
Sanctuary Port Moresby
The Sanctuary Hotel Spa
The Sanctuary Hotel Spa
The Sanctuary Spa Port Moresby
The Sanctuary Hotel and Spa Hotel
The Sanctuary Hotel and Spa Port Moresby
The Sanctuary Hotel and Spa Hotel Port Moresby

Frequently asked questions

Does The Sanctuary Hotel and Spa have a pool?

Yes, this property has an outdoor pool.

Is The Sanctuary Hotel and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sanctuary Hotel and Spa?

Self-parking is free at this property.

Does The Sanctuary Hotel and Spa provide a shuttle to the airport?

Yes, there's a free airport shuttle.

The Sanctuary Hotel and Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Andrew L
The hotel was advertised as a 4 stars hotel, it's not! The rooms and the general condition of the hotel is substandard.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Smurf924

Business traveller, Travelled with partner
Liked: Cleanliness
Poor check in, they didnt seem to have my booking, had to wait whilst they ran around trying to confirm my pre payment. Staff were ok not outstanding, poor guy on porter duty, took me in the wrong direction for my room, then we had to track back. Room was 2 double beds with a bathroom in between, phone next to other bed kept making beeping noise all night to the point i disconnected it, as it kept me awake.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great surroundings within the hotel. Friendly staff and great yummy local cuisines
Stayed 1 night in Nov 2019

10/10 Excellent

Poody9, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked our stay here. It was clean and comfortable. It has all that we needed: breakfast included, food available in the restaurant, and free transfers between the airport and hotel, and hotel and Vision City Mall. It also has a saltwater swimming pool and an aviary with native birds. The staff were all helpful and accommodating. We will definitely stay here again if we have the opportunity to do so!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Good people will return good restaurant and professional massage
Stayed 1 night in Oct 2019

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Feel For the Tropics
They allowed us to change a non-refundable reservation when our flights were changed...at no extra charge. Their shuttle service was excellent, pick-up and drop-off at airport and a free ride and back to the mall. The large walk-in aviary was great, though maybe a bit too crowded with the baby cassowary dominating the other critters. They have two cuscus, two baby tree kangaroos, two wallabies, and many birds of various types. It was nice to wake up to the sounds of exotic jungle birds. The negative about the place was that they came by our windows with a very loud fumigator, blowing insecticide over the bushes. Apparently they do this often. And our toilet seat wouldn't stay up on its own.
Stayed 1 night in Sep 2019

8/10 Good

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
food's good, the aviary is the real attraction
This booking was made by me for another person, who said that the food at the Sanctuary is good, and the staff are friendly and helpful. Except for the fact that the animals and birds are in cages, he loved the aviary, where he saw many of the creatures he knew to exist in PNG but were hard to see in the wild.
Stayed 1 night in Aug 2019

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend if you have a few days in Port Moresby
This was my first stay at Sanctuary and I truly enjoyed it. The staff are friendly and helpful, the grounds are lush, tropical and relaxing. The rooms are lovely. The staff is diligent to keep everything clean.and fresh.There is a little menagerie where you can get close to some healthy, well cared for native birds and animals. Close to Parliament, the National museum and the Nature Park near UPNG.
Stayed 6 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We liked the aviary at the property, which has a reasonable size for the birds / the caretaker of the aviary was very kind showing us around the place. Disliked the weak internet service and the big fish inside a small aquarium. It's animal cruelty to say the least.
Stayed 2 nights in Mar 2019