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Reviews of Palm Court Motor Inn

3.5 out of 5
Palm Court Motor Inn
138 William Street, Port Macquarie, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 237 out of 724 reviews" "
Rating 8 - Good. 306 out of 724 reviews" "
Rating 6 - Okay. 122 out of 724 reviews" "
Rating 4 - Poor. 43 out of 724 reviews" "
Rating 2 - Terrible. 16 out of 724 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Lisheng

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
No WiFi more than two hours; the receptionist requested gave Motel internet provider‘S phone number to a customer and asked the customer make a call; the receptionist said she was busy ( in fact, she did not do any thing besides she was talking with her cellphone to someone! This is very stranger and unacceptable!
Stayed 1 night in May 2024

4/10 Poor

Pradip

Liked: Cleanliness, staff & service
Not noise proof.
Stayed 1 night in Apr 2024

10/10 Excellent

Wai Li

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Diane

Travelled with partner
Liked: Cleanliness
Overpriced. Paid extra for river view. Picture on Expedia nothing like the actual view. Room 1 on ground floor, view from room was two cement walls, an air conditioner unit and leaf covered cement area. Room was directly opposite back door of restaurant and next to toilet for pool which was opposite. Coffee machine leaked, wifi worked for 2 seconds. Room itself clean and amenities good but not worth over $200. Have stayed in better places in Ot Macquarie for far less.
Stayed 1 night in Apr 2024

10/10 Excellent

Siobhan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy check in rooms were freshly renovated and well appointed. Staff were helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to find and the staff were excellent in contacting us about how to do a late check-in
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value accommodation in the Port Macquarie area
Stayed 1 night in Mar 2024

4/10 Poor

Mikal

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dirty swimming pool. No elevator. Must pull luggages over 10 steps.
Stayed 2 nights in Mar 2024

10/10 Excellent

leisa

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely stay at this place again. Close to restaurants, shops, walking track along the water. Bed was very comfortable and good pressure in shower.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and great location.
Stayed 1 night in Mar 2024

10/10 Excellent

Laurence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room that looked all spruced up. The beds and pillows were comfortable. The large bathroom had a great shower with a full, steady stream of water. The hostess who greeted us was very personable and cheerful. Thevroom was very clean and bright. The room also had a patio that faced a grassy lawn and had a table and four chairs on the patio where guests could relax outside. The mitel is only a frw blocks from the main downtown area and boardwalk. I'd book here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Quality Motel / Good Service / Great location adjacent to town centre and quay / Excellent !!!
Stayed 1 night in Mar 2024

6/10 Okay

Juliet

Travelled with family
Very expensive for a motel with no lift. Had to drag bags up three flights of stairs.
Stayed 1 night in Feb 2024

8/10 Good

Janeen

Liked: Cleanliness, staff & service, property conditions & facilities
For a last minute stay we didn't want to spend much so for the price the Motel was great. The room was neat & clean & the pool was perfect to cool down. The only down side was we have a high van which didn't fit under the car park but the staff were helpful & offered an alternate spot & our daughter has a walking frame/wheelchair & there is no lift but we managed to walk up the stairs.
Stayed 1 night in Feb 2024

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic motel stay
Fine for one night but wouldn’t stay for any longer - the room wasn’t exactly as pictured so was much smaller in person - check in time also only goes to 7pm or whenever the receptionist leaves, not 9pm like everything states
Stayed 1 night in Feb 2024

8/10 Good

Mary-Ann

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the heart of town and the rooms were very nice and felt very newly renovated.
Stayed 1 night in Jan 2024

10/10 Excellent

Ciara, Jannali

Liked: Cleanliness, staff & service, property conditions & facilities
New refurbished clean room. Great location!
Stayed 1 night in Jan 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Lovely large clean room, recently renovated. Wonderful bed, so comfy and large and bathroom was all new too. Very friendly staff. Short walk to all attractions.
Stayed 2 nights in Jan 2024

8/10 Good

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Praneela

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great room and good service
Stayed 2 nights in Dec 2023

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely and helpful. Very kind. We had a lovely stay xx
Stayed 3 nights in Dec 2023

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality rooms & great reception 👏
Stayed 1 night in Dec 2023

10/10 Excellent

ashwin

Stayed 1 night in Dec 2023

8/10 Good

Christine anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Receptionist not too accommodating and welcoming. From checking in doesn't communicate well and seems not in the mood to talk.
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

warren

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet
Stayed 1 night in Nov 2023

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice and good value
Stayed 1 night in Oct 2023

10/10 Excellent

Sanam

Stayed 1 night in Oct 2023

10/10 Excellent

HASNAFIAH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, clean rooms, recently refurbished. Only negative was the car park, which is not ideal for cars with added pods. But you can park around and out front of the motel.
Stayed 1 night in Sep 2023

8/10 Good

MICHAEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close your eyes
Beds were comfortable which is important to me. Price is high for the type of stay. The room was clean and everything functional. Didn’t quite look like the online pics. Since we were only there to sleep it didn’t matter too much. The motel is between two major traffic areas and parking is right outside the windows…I’m deaf and I still found it a little loud at times. Location made it easy to get to all major locations I wanted to see in the area. The staff were super friendly and I liked they were assisting people in need.
Stayed 1 night in Sep 2023

10/10 Excellent

Kim-Maree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Newly renovated. Very comfortable and clean. Thank you.
Stayed 1 night in Sep 2023

10/10 Excellent

Danissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic from the moment we arrived. We were able to check in a little bit earlier which was great. The staff were friendly and attentive. The rooms were spacious and clean. Cannot fault. Will definitely be coming back
Stayed 7 nights in Sep 2023

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The central location gave easy access to water, bars, shops, cafes etc. Would stay there again.
Stayed 2 nights in Sep 2023

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a good spot close to everything
Stayed 8 nights in Sep 2023

8/10 Good

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable and clean
Stayed 1 night in Sep 2023

10/10 Excellent

Minna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location - lovely pool area - clean and new rooms
Stayed 1 night in Sep 2023

10/10 Excellent

Roslyn

Stayed 1 night in Sep 2023

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly refurbished motel rooms have a little studio kitchenette. Everything is modern, fresh and stylish. Do not judge the place on the look from the street. We were surprised by how nice this place was and we enjoyed sitting on the large balcony looking over the creek and walkway. One improvement I would suggest is having a security screen on the glass slider door so you can sleep without the air conditioner running and you can enjoy the sounds of the birds in the trees. Super friendly and accommodating person on front counter.
Stayed 1 night in Sep 2023

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with room which was spacious, very clean and up-to-date. It was good to have free parking available. Staff were very helpful. Would be happy to stay again.
Stayed 2 nights in Sep 2023

8/10 Good

lisa

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy check in, modern, clean, quiet
Stayed 1 night in Sep 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Trevor

Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff. Internet kept freezing ? That was weird
Stayed 2 nights in Sep 2023

10/10 Excellent

Shelley

Stayed 1 night in Sep 2023

6/10 Okay

Graeme

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I realise some things can be overlooked from previous guests but there was a sock on the floor & a cigarette butt under the dining table, also the bathroom felt a little grubby.
Stayed 1 night in Sep 2023

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Twin share room overlooking the canal.The room was well presented with a three seater table, arm chair and a two seater sofa coffee table. Outside a balcony with table and chairs Microwave, toaster, kettle and nesspresso coffee maker. Room was clean and adequate for our 2 day stay. Walking distance to CBD, supermarket and cafes etc along the river. Fabulous wine and cheese close by.
Stayed 2 nights in Aug 2023