Cocktail bar, poolside views, open daily
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Reviews of Presidential Hotel

5 out of 5
Presidential Hotel
5141 Aba Road, Port Harcourt

Reviews

6.0
Rating 10 - Excellent. 5 out of 66 reviews" "
Rating 8 - Good. 24 out of 66 reviews" "
Rating 6 - Okay. 13 out of 66 reviews" "
Rating 4 - Poor. 14 out of 66 reviews" "
Rating 2 - Terrible. 10 out of 66 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

8/10 Good

Pulak

Business traveller
Stayed 1 night in Feb 2024

8/10 Good

Linda, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities
The building is bold and you can see it. Light fixture were covered in dust and the bathroom was disappointing. Old and the ceiling was leaking. Plus the lighting was so dim. But overall the staff was incredibly friendly and helpful and the restaurant food was rather tasty.
Stayed 1 night in Dec 2023

2/10 Terrible

Songo

Disliked: Staff & service, amenities, property conditions & facilities
Absolutely nothing worked, the room looked old and dusty, the air conditioning sounded very bad, staffs were in and out of my room trying to fix one thing or the other. The wifi was terrible, the food menu prices were different from the actual price after an order is been placed. The only helpful stuff was Ada the guess relation personal. Lovely lady.
Stayed 5 nights in Apr 2023

8/10 Good

ANTHONY

6/10 Okay

David

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Old bad maintained hotel with low quality service and food. The name has nothing to do with this property.
Stayed 2 nights in Jun 2022

4/10 Poor

gillian

Business traveller
Disliked: Amenities, property conditions & facilities
I wish they would update their rooms, train their staff. Rooms are spacious which was a plus. Various f/b outlets which is a plus.
Stayed 2 nights in Jun 2022

8/10 Good

Godson

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Omubo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Dec 2021

8/10 Good

Anthony

Travelled with group
Liked: Staff & service
Good
Stayed 1 night in Dec 2021

10/10 Excellent

Ebiye

Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is better to book at the hotel at the premises where you can negotiate, especially on weekends. Expedia charge higher for weekend rate & there’s no breakfast as stated on the booking & that’s disappointing.
Stayed 1 night in Jun 2021
Response from sales & Marketing Executive on 15 Jul 2021
Dear Guest, Thank you for staying with us, you can make your reservations direct at the front office. Best regards.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely NOTHING!!! For those that’d be reading this; please STAY away from this hotel for your health’s sake!!
Stayed 2 nights in Apr 2021
Response from Sales and Marketing Executive on 9 Jun 2021
Dear Guest, We are sorry you didn't have a nice stay with us, we wish you pointed out what went wrong with our services to enable us fix them. once again please accept our warm apologies. Best regards.

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
The hotel is great. Food was outstanding being an Expat worker we struggle to have good food, but this hotel was amazing. The rooms are dated but all in all it was a great stay. Will be booking for more company employees to be staying here also.
Stayed 1 night in Apr 2021
Response from Sales and Marketing Executive on 9 Jun 2021
Dear Andrew, Thank you for your reviews, we are happy you had a nice stay with us, we promise to serve you better when next you visit the hotel. Best regards.

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2021
Response from Public relations Officer on 15 Mar 2021
Dear guest, Thank you for staying with us and thanks for your feedback. Best regards.

8/10 Good

Oghale

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was clean and the reception was ok. However food service was poor. They claimed the hotel was fully booked and the restaurant refused taking calls for food requests
Stayed 1 night in Oct 2020
Response from Public relations Officer on 2 Nov 2020
Dear guest, thank you for your feedback and for choosing Hotel Presidential as your accommodation choice. We apologize for the delay in preparing your orders, we will ensure that the restaurant team will be responsive at all times and hope that when next you visit the hotel you will experience an exceptional service delivery Best regards.

4/10 Poor

Adeyemi Light

Business traveller
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Client, Nigeria

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Ok but they denied me free breakfast despite the amount or cost of the hotel, that’s bad.
Stayed 1 night in Feb 2020

2/10 Terrible

Favour

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience for a Senior suites hotel
I regret booking there the room. The management is so poor everything about the room are so old that the to get into my room was difficult. Each time I go out of my room and returned I need to go back to the reception to enable me get into my room. The room is not clean the shower is not working everything there are old.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Old and Dingy
The hotel doesn’t match the standard of a 5 star. A major overhaul is in desperate need
Stayed 2 nights in Dec 2019

8/10 Good

Gift

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Tam

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Hotel is very old. All the rooms need an update. It wasn’t as clean as I would have liked. The pool already is nice though and so is the gym. Security is very very good.
Stayed 11 nights in Nov 2019

10/10 Excellent

Hendrikus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for some time
The crew is very friendly all over. but special at the pool bar outside Thanks very much to all
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service
First, I was told there was no room for me even though they confirmed in my presence that my reservation was in place. They kept my family with all the language in public for 2hrs in an area that foreigners are at risk for kidnap. I was forced to pay extra to keep my transport on standby. Eventually they gave me a room that was not meant for me and was not exactly what I paid for. The place was dirty. A call for change of bed sheets was never answered until checkout. I am not just disappointed but frustrated with all I had to pass through following this lodging at presidential hotel port harcourt.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Secure but outdated
Hotel security was good for Port Harcourt. The hotel has been around since it was built in the 70s and it really hasn’t had much of an upgrade since then so it’s outdated. No hairdryer or iron provided but they do put kettle in the rooms: The Chinese restaurant offers large portions of well cooked food, the platinum club is very good if you wish to party late night in a safe and secure place, however the club does not sell spirits by the glass, only spirits largr bottles at around 32k each
Stayed 1 night in Mar 2019

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old but well maintained hotel
Presidential Hotel is one of the old luxury hotels built in the 70s and earlier in the same class with Premier Hotel Ibadan, Metropolitan Calabar etc. Hotel is well maintained, renovation was going on during my stay and you could here the banging noise of workers during the day time. The hotel has one of the safest clubs in Port-Harcourt "Platinum Club". Easy access and very convenient location to most of the major night spots in town.
Stayed 1 night in Feb 2019

8/10 Good

Kenny

Liked: Cleanliness, property conditions & facilities, room comfort
Very good overall in PHC
Stayed 1 night in Feb 2019

8/10 Good

Omubo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean and safe environment.
Good, safe and clean environment. Staff always friendly and eager to assist when needed. Pool and gym clean and in good condition. A little bit rundown, but holding and competitive. A good place to stay compared to competing hotels.
Stayed 13 nights in Dec 2018

6/10 Okay

Verified traveller

Just ok we only stayed one night so didn't get to really observe
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Low water pressure. No info on facilities given at check in. Hotel needs updating.
Stayed 7 nights in Nov 2018

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly environment
Lovely hotel in the heart of Port Harcourt. The food on the premises was delicious and the service was exceptional. It's the oldest hotel and therefore I think some renovations are needed in a few areas. The surrounding area restaurants and movie theater was just as delightful. Family friendly environment with a very large pool, gym, tennis court, table tennis, VIP club etc. Security is one of the best that I have seen in the area hotels. Front desk staff, etc were very courtesy.
Stayed 10 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2018

8/10 Good

Omubo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A safe and friendly environment.
Service is good but very expensive compared to the local economy, and staff very friendly. The rooms are cleaned daily, but it will make the work easier for the workers, if cleaners are given modern equipment to do their work.
Stayed 19 nights in Dec 2017

6/10 Okay

Ambrose

Good and safe hotel to stay in PortnHarcourt
It was just good. I have used the hotel since 1970s, so the structure is superb, but the running is not matching
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secure Hotel near GRA Port Harcourt
The Hotel ,whilst very safe and secure is tired and in need of a face lift all around. There are excellent Chinese and Lebanese restaurants but the service can be hit and miss. Price of drinks sky high and a double room without breakfast is 50,000 NGN

6/10 Okay

uzo, ph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
lack luster
horrible bed and pillows. woke up the next morning feeling black and blue all over. reception and room service were splendid

6/10 Okay

LUKA A.F., NEW ORLEANS LA USA

Disliked: Cleanliness, property conditions & facilities
PRESIDENTIAL HOTEL PORTHARCOURT 2 SRAR MAYBE
THIS IS AN OLD HOTEL.NOT SO CLEAN ROOM.OUTLETS FALLING OUT. WIFI IN ROOM VERY POOR AT BEST. BREAKFAST IF YOU CONSIDER AS BEIG MOST IMPORTANT MEA IN THE DAY WONT SATISFY. PERSSONEL WAS FINE.DONT BE FOOLED BY HOTELS.COM RATINGS. I CHECKED OUT AND BOOKED MY SELF IN GOLDEN TULIP ALSO 4 STAR HOTEL AND THIS ONE QUALIFIES.$45 USD MORE FOR SINGLE KING BED WITH BREAKFAST AND RELIABLE WIFI IN THE ROOM IS FINE...
Response from Manager on 6 Dec 2013
Dear Sir, We thank you for your review. However, we pride ourselves with the choices offered at breakfast. Our wifi is free in all rooms and public areas unlike our competitors in Port Harcourt. We apologize if you had problems with the WIFI. We hope next time we can serve you better. You are welcome to try our New State of the art Night Club whenever you are in town again. Best regards

6/10 Okay

Yusufu, Abuja

Liked: Room comfort
Hotel in the centre of town
The hotel was not as busy as expected, and the security was tight.

2/10 Terrible

Abdullahi, Nigeria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not satisfied with everything
Not a good experience .

8/10 Good

Nat

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

4/10 Poor

Sue

Disliked: Cleanliness, property conditions & facilities, room comfort
Central PH
I did not like this hotel, it is dated and over valued, the rooms are basically furnished and the place feels like it needs a total refurbishment. It does have good facilities, large pool and tennis courts. I would not stay here again.

6/10 Okay

ADANMA

Disliked: Property conditions & facilities, room comfort
General Conveninence
THE CUSTOMER SERVICE PERSONAL WAS BETTER THAN THE ONE I MET THE LAST TIME I VISITED THE HOTEL. THERE WAS TOO MUCH NOISE DUE TO ON GOING RENOVATION.

4/10 Poor

Timmy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will not stay at this hotel again
I will not stay at this hotel ever again and will not even ever recommend to stay at this hotel to my worst enamy