Hotel was located in a convenient location. However, stay at hotel was very disappointing. We paid for Premium bedding, Wifi, TV Channels in the rooms and Refrigerator in the room. Bedding and towels provided by the hotel had blood stains on them. When asked to have them replaced, the replacements also had the same issues. Bathrooms were very dirty and fungus/mould growing on the bathroom walls. Blankets had bed bugs and mould growing in the blanket. When asked to have this replaced, the replacement blanket had blood stains on it.
Room surfaces were not wiped down and pretty dusty.
We had an issue with not being able to change the temperature of the Air Conditioner which had been set at 18degrees. It took the staff over 3 hours to organise for someone to come and have a look at the problem. The controller was hard wired to the air conditioning unit. We were told to change the temperature through the hard wired controller, which was super inconvenient, as we had to get out of bed in the middle of the night to adjusted the temperature.
The room mentions that it comes with a refrigerator, however this is incorrect. There was no refrigerator in the room. Very disappointed with the stay at J Hotel.