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Reviews of Clarion Pointe Port Arthur-Beaumont South

2.5 out of 5
Clarion Pointe Port Arthur-Beaumont South
2600 Port Plaza Dr, Port Arthur, TX

Reviews

9.2

Wonderful

Rating 10 - Excellent. 207 out of 275 reviews" "
Rating 8 - Good. 42 out of 275 reviews" "
Rating 6 - Okay. 11 out of 275 reviews" "
Rating 4 - Poor. 9 out of 275 reviews" "
Rating 2 - Terrible. 6 out of 275 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the price. Exactly what i needed for a nights stay. NOTE* look at photos and read description prior to booking. This is an older style hotel with doors facing out to the parking lot and there is no elevator. Updated really nicely my wife LOVED the comfort of the beds you literally sink right in. If you like a stiff bed this isn't it. I personally liked that there was no carpet. More hotels need to get this concept. Breakfast was actually quite good. Lots of options from cereals, eggs, buscuits toast, yougarts, bagels, muffins. There were even microwavable burritos and of course the texas shaped waffles you make yourself. I would definitely stay again.
Stayed 1 night in May 2024

6/10 Okay

Kayla

Travelled with partner
Thermostat on A/C only goes down to 66°F, so room did not cool well. That’s a bit too hot to sleep in Texas with hot/humid weather. Bed was harder than my liking. Also, other guests are hanging out in lawn chairs, drinking alcohol, & conversing loudly after 12am.
Stayed 1 night in May 2024

10/10 Excellent

Adidoreydi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So this is close to the highway so expect cars sound every so often. The area is safe, clean, well taken care of. Breakfast was good with a small options. Room I sayed was really clean. In the feature I will be staying here again.
Stayed 2 nights in Feb 2024
Response from management on 26 Feb 2024
We are very delighted to know your time with us is great. we appreciate you choosing this hotel in port Arthur tx. Thank you for your time feedback

10/10 Excellent

Christian

Stayed 1 night in Feb 2024
Response from management on 26 Feb 2024
Christian , Thank you for staying with us and choosing the clarion pointe in port Arthur tx.

10/10 Excellent

erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice easy location 👌
Stayed 1 night in Feb 2024
Response from management on 26 Feb 2024
thank you for your great time and awesome feedback .

10/10 Excellent

Alex

Business traveller
Stayed 1 night in Jan 2024
Response from Management on 3 Feb 2024
Alex,Thank you for taking the time out of your sweet day to leave us your feedback on your recent stay with us !

8/10 Good

Ernest

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Management on 3 Feb 2024
Thank you for your time and feedback

10/10 Excellent

Kaylynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff's customer service was outstanding! They were beyond helpful with the accommodations we needed. The rooms were very clean and nicely remodeled. The entire hotel is updated and nice. Don't let the door opening to the outside trick you; the area was very safe and well-lit. Also, it was very affordable. I will definitely stay again when I come back to Port Author.
Stayed 2 nights in Jan 2024
Response from Management on 10 Jan 2024
We are very delighted to know your stay with us was great and fantastic ! We can’t wait to welcome you again soon

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on 10 Jan 2024
Thank you for your time and feedback

10/10 Excellent

Trent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 10 Jan 2024
Thank you for your time and feedback

10/10 Excellent

Sharon, Big Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed over Christmas because my son lives down the street. I have a spinal cord injury in my neck so getting around sometimes is difficult. The room was wonderful it had a role in shower. The staff was amazing. The manager was very interested in knowing about what they could do to make the rooms better for handicap people which was so refreshing. Sometimes it's really hard to travel. They stay amazing!
Stayed 7 nights in Dec 2023
Response from Management on 10 Jan 2024
Sharon. Thank you for taking the time to leave us your great comments and feedback ! We appreciate your review and we can’t wait to see you again soon

2/10 Terrible

Emily

Stayed 1 night in Jan 2024
Response from Management on 3 Feb 2024
We are sorry for the inconvenience, we hope you can give us another chance

10/10 Excellent

Clarence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice and comfortable
Stayed 1 night in Dec 2023
Response from management on 3 Jan 2024
Thank you so much for your time and great feedback.

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was exceptionally clean and comfortable! The manager on duty was friendly and polite. This was our second stay here and highly recommend this hotel.
Stayed 3 nights in Dec 2023
Response from management on 3 Jan 2024
Tina, We are very happy to here your time with us was great ! We can not wait to see you again as always. Thank you for being a return guest .

8/10 Good

Frankie

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from management on 3 Jan 2024
Thank you for your time and feedback, we can't wait to see you again soon on your next visit.

10/10 Excellent

chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Dec 2023
Response from management on 3 Jan 2024
Thank you for your time and feedback, we can't wait to see you again soon on your next visit.

10/10 Excellent

Maureen

Stayed 1 night in Dec 2023
Response from management on 3 Jan 2024
Thank you for your time and feedback, we can't wait to see you again soon on your next visit.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun place to stay.
Outstanding front desk service.
Stayed 1 night in Dec 2023
Response from management on 23 Dec 2023
John, Thank you for taking the time to leave us your great feedback, as we would love to you again soon.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well kept property.
Stayed 1 night in Dec 2023
Response from management on 3 Jan 2024
Thank you for your time and feedback, we can't wait to see you again soon on your next visit.

10/10 Excellent

Kayla, Lewisville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was very kind and accommodated us very well. Breakfast was great!!! Hotel rooms are very modern and up to date. Like most other hotels, there was a few things we noticed in the room like the dirty bathroom door handle but overall it was decent for the price. Would definitely stay here again.
Stayed 1 night in Dec 2023
Response from management on 23 Dec 2023
Kayla, We are proud to know your time with us was astounding. We apologize for any small inconvenience as hopefully on your next stay we get it right.

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023
Response from mangement on 23 Dec 2023
thank you for your time and feedback.

10/10 Excellent

Lavone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Traveling for the Christmas holidays and found this hotel. Very affordable, quiet, good area. Will remember this location next time.
Stayed 1 night in Dec 2023
Response from management on 23 Dec 2023
It was great having you stay and choose our clarion pointe in port Arthur TX. We can't wait to see you on the road again

10/10 Excellent

Brad

Stayed 1 night in Dec 2023
Response from management on 23 Dec 2023
Thank you for your time and feedback

6/10 Okay

Mal

Travelled with family
Stayed 1 night in Nov 2023
Response from management on 17 Dec 2023
Thank you so much for choosing our hotel to stay at, we can't wait to see you agains soon.

10/10 Excellent

clarence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from management on 17 Dec 2023
Thank you for your time and feedback.

10/10 Excellent

Alex

Travelled with family
Stayed 1 night in Dec 2023
Response from management on 17 Dec 2023
It was our pleasure to have you stay with us here at clarion pointe. We can't wait to see you again in the near future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from management on 5 Dec 2023
Thank you so much for your great time and feedback with our hotel, we can't wait to see you again soon

10/10 Excellent

Porchea

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This was a great experience! We travel a lot and this was by far my favorite hotel. Very clean and comfortable! I’ll definitely be returning when i come back!
Stayed 1 night in Nov 2023
Response from management on 5 Dec 2023
Prochea, Thank you for choosing our hotel and giving us a chance to host you and your loved ones. We can't wait to see you again soon

8/10 Good

Frankie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious and nice size fridge. Would recommend this hotel to others.
Stayed 1 night in Nov 2023
Response from management on 5 Dec 2023
Thank you so much for your time and feedback Frankie, we can't wait to see you again on your next visit in port Arthur, tx.

10/10 Excellent

clarence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from management on 27 Nov 2023
We appreciate you taking the time to leave us your feedback

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from management on 8 Nov 2023
thank you for your time and feedback,

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice updated rooms
Everything was clean and smelled nice. Was a very comfortable and nicely updated room. Staff was very friendly and breakfast was available in the morning.
Stayed 1 night in Oct 2023
Response from management on 8 Nov 2023
WE appreciate your time and feedback, it was great to host you and your loved ones at our hotel in port arthur, tx.

10/10 Excellent

Joey

Travelled with group
Check in was easy and quick. The property was clean. The room was very nice, very clean. The staff was nice and friendly. There are plenty of restaurants nearby. I will definitely stay here again.
Stayed 1 night in Oct 2023
Response from management on 8 Nov 2023
We are very happy to have you stay at our hotel in port arthur, TX. We cant wait to see you again soon

10/10 Excellent

kira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend
Stayed 3 nights in Oct 2023
Response from management on 25 Oct 2023
kira, Thank you for your time and feedback, we cant wait to see you again soon. It was a pleasure having you stay at our hotel.

10/10 Excellent

Vickie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the amenities were excellent!
Stayed 1 night in Oct 2023
Response from management on 25 Oct 2023
We appreciate you taking the time to leave us your kind feedback. We will be waiting for you on your next visit with us.

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in, friendly staff
Stayed 1 night in Oct 2023
Response from management on 17 Oct 2023
Thank you so much for your time and feedback, and staying with us,

10/10 Excellent

anne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, extra comfy beds and staff were friendly and helpful.
Stayed 1 night in Sep 2023
Response from management on 13 Oct 2023
Thank you so much for your time and feedback, it was great having you and cant wait to see you again soon

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and cleaning ladies were very helpful. Only cons was that their towels need a better product to bleach them some looked stained from makeup.
Stayed 3 nights in Sep 2023
Response from management on 13 Oct 2023
Ramona, We are very delighted to hear your time with us was great, we apologize for the inconvenience and we hope to make it better on your future stay with us

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were very nice and clean place to stay manager help me out got there very early but was able to get a room fast .
Stayed 3 nights in Aug 2023
Response from management on 13 Oct 2023
Thank you so much for choosing the CLarion Pointe in Port arthur, TX.

4/10 Poor

karie

The air freshener in the room was atrocious! An industrial entity that never goes away!! Ever!! We complained and they literally lie and say they dont use it. Otherwise great place.
Stayed 5 nights in Aug 2023
Response from management on 13 Oct 2023
Thank you for your time and feedback,

4/10 Poor

Mark

The place is nice, clean, and newly remodeled, but unfortunately they have mold issues. I brought up the smell to the front desk and they offered to change me to another room upstairs but it still have the same mold odor. I could get my money back so I decided to just sleep there for only that night. In the morning while I was packing up, I saw where the mold was coming from. The mold was coming from the vent up on the ceiling. It was horrendous and very visible. I hope they fix the problem because otherwise the rooms are very good for the price. I would not go back due to their mold issues and the place does feel a little sketchy because of the visitors it attracts. Next time I’ll pay more instead. Lesson learned.
Response from management on 13 Oct 2023
Thank you for your time and feedback we are very sorry for this uncontrollable situation as we have spent alot of time and money to combat this issue in this humid area.

10/10 Excellent

Alissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and the rooms were clean and comfortable. The lights outside were very bright outside to keep things safe at night.
Stayed 7 nights in Jul 2023
Response from management on 19 Aug 2023
Alissa, Thank you so much for your time and feedback. It was a pleasure having you and your guest stay with us at the Clarion Pointe in Port Arthur, tx.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problem of any kind
Stayed 2 nights in Jul 2023
Response from management on 19 Aug 2023
Glenn,It was a pleasure having you stay at our hotel and thank you for leaving your thoughts and feedback .

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from management on 19 Aug 2023
Thank you for your time and feedback

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Only stayed one night but friendly staff, clean room, quiet at night
Stayed 1 night in Jul 2023
Response from management on 19 Aug 2023
We are very grateful for your time and consideration staying with us at our hotel in Clarion Pointe.

10/10 Excellent

Martha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and clean. 10/10
Stayed 5 nights in Jul 2023
Response from management on 19 Aug 2023
Martha, It was great having you and your loved ones stay with us. Thank you for taking the time to leave us your feedback

8/10 Good

Naomi

Stayed 1 night in Jul 2023
Response from management on 19 Aug 2023
thank you for your time and feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Well-maintained. Plenty of restaurants and shops nearby.
Stayed 1 night in Jul 2023
Response from management on 19 Aug 2023
WE are very grateful for your time and feedback and choosing our hotel to stay in port Arthur .

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gr8
Super clean Great breakfast Great value
Stayed 2 nights in Jul 2023
Response from management on 11 Jul 2023
Thank you so much for your time and feedback

8/10 Good

Hebrew

Liked: Staff & service, property conditions & facilities
Alex was a good manager make sure everything was good even help me with the last change ups the room was decently clean had a lot of humidity moisture there was some stains on the lamp in the iron look like some type of stuff behind the headboard of the bed other than that it was an OK stay I’ll go again breakfast ok too the gym was extremely HOT my wife said it smelled of mold i checked it out it seems like there no where for the humidity to go no fans some of the equipment was down too prices for snacks were posted nice with a sign employees were kind some guest were kinda of sketchy put for the most part the parking lot was cameras and well lite id come again they were also reasonably priced
Stayed 2 nights in Jun 2023
Response from management on 11 Jul 2023
Hebrew, IT was great having you and your loved ones stay at our hotel. Thank you for sharing us your feedback. See you soon