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"Not so good....old man greeted us at front door , smoking and grumbling."

"Super friendly staff accommodated our late arrival. Room was very clean, nicely decorated. Delicious food as well!"

"The information about the hotel said onsite parking options include a garage. This was NOT true. We had to park 200+ meters away in a public garage and pay to park. Very expensive garage! Handheld shower head was broken."

"A little deceiving! The building in the pictures is the one across the street from the actual place you stay. Not super clean but serviceable. Helpful staff!"

"Really nice hotel Friendly staff Okay breakfast"

"One of the best stays, the property is very charming. The staff were super kind and helpful. I would highly recommend! "

"Very friendly people,the best service ever,home atmosphere "

"Great location "

"Die Willa ist hervorragend, frisch renoviert mit kostenlosen Parkplätzen und gutem Frühstück. Das einzige negative ist der Service. Es war jeden Tag jemand anders an der Rezeption, wenn sie mal besetzt war und abends war niemand mehr zu erreichen. Leider fehlte auf Expedia auch die Information, dass man bei der Ankunft 500 PLN als Kaution Bar hinterlegen muss. Man sollte also genug Bargeld haben."

"Great place, especially if you have a car when it snows. It is around 1km away from all main sites by foot. The inclusion of unlimited access to Termy Zakopanskie is definitely a plus. We were in a triple room which was very large. Pool and kids area are in the adjacent hotel. House keeping lady was able to communicate in English more than most persons in Zakopane. Breakfast was superb, wide variety and good quality. The lady responsible for the breakfast was friendly (a rare trait in other...

"Great place, helpful staff, tidy room, fair price. Definitely will be coming back!"