Ponton Trip

Clean room and Fernando is a great host. Would highly recommend staying in the Palmero room!

Rooms were very clean. Staff at the Barcelo are exceptionally nice. The Royal restaurant on the 9th floor is definitely the best, especially their manger George. George is as professional as they come. Super nice, quick witted, and very particular in how he presents himself, and his dinner service is 2nd to NONE!….Nice job George. See you next year!

Clarifier. We booked preferred for six nights and are 72/73. The food at the four restaurants was subpar. The buffet restaurant was great except what should have been a warm offering like the fish was barely warm. Skinny filets. If you go for breakfast there they’ll make to order anything. A couple afternoon activities at the main pool were fun to watch but few participated. No one wanted water volley ball or basketball. Football was throwing the ball through a target. Lots of music and girls shimmying around in the pool. The beach is public and a three minute walk. Genierally crowded. Coffee in the rooms was boutique type. No cream or sweeteners. The walk from our room to get real coffee was a quarter mile round trip walk once you figure out the shortest route. Lukewarm by the time you got back to your room. First time to any all inclusive resort anywhere. We anticipated basically just eating and drinking and hanging out and that’s what we did. Didn’t go to any evening events because they don’t start untill after we were ready for bed. Became bored and with the restaurant food not being exciting we just left two days early.

Room was clean and comfortable Staff was friendly and inviting

The staff was great. Peter was exceptional when it comes to customer service. The room was clean as well as the property.