6/10 Okay
Sri Rahayu, pontianak
14 Apr 2015
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Gardenia Resort and Spa
2.0 star property
Choose dates to view prices
Photo gallery for Gardenia Resort and Spa
You can look forward to a water park, an airport shuttle and a poolside bar at Gardenia Resort and Spa. Treat yourself to a body scrub, a body treatment or a facial at Aruna Spa, the on-site spa. The on-site restaurant, Papyrus Restaurant, offers breakfast, lunch, dinner and garden views. Guests can also expect to find a rooftop terrace, shopping on-site and a coffee shop/cafe.
Reviews
6.06.0 out of 10
Popular amenities
- Pool
- Spa
- Restaurant
- Air-conditioning
- Parking available
- Business services
Room options
View all photos for Premier Villa
Premier Villa
Highlights
Air conditioning
Fridge
TV
Blackout curtains
Select Comfort bed
Private bathroom
Rainfall showerhead
Coffee/tea maker
- Sleeps 2
Villa, Terrace
Highlights
Terrace
Garden
Air conditioning
Fridge
TV
Blackout curtains
Select Comfort bed
Hairdryer
- Sleeps 2
View all photos for Family Villa
Family Villa
Highlights
Garden
Air conditioning
Fridge
TV
Blackout curtains
Select Comfort bed
Hairdryer
Rainfall showerhead
- Sleeps 3
View all photos for Villa, Garden Area
Villa, Garden Area
Highlights
Garden
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
TV
Separate bedroom
- 1 bedroom
- Sleeps 2
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About the area
Located in Pontianak, Gardenia Resort and Spa is in the entertainment district and near the airport. Kapuas Indah Building and Istana Kadriyah are local landmarks, and travellers looking to shop may want to visit Ayani Mega Mall and Gajah Mada Shopping Complex. Take the opportunity to explore the area for outdoor excitement like ecotours. Visit our Pontianak travel guide
Jl.Ahmad Yani II, Pontianak, West Kalimantan, 78391
What's nearby
- Ayani Mega Mall17 min drive - 12.9 km
- Museum Provinsi Kalimantan Barat18 min drive - 13.2 km
- Gajah Mada Shopping Complex21 min drive - 15.4 km
- Vihara Bodhisatva Karaniya Metta21 min drive - 17.2 km
- Danau Sentarum National Park30 min drive - 18.3 km
Getting around
- Pontianak (PNK-Supadio)5 min drive
Restaurants
- Bebek Boedjang9 min walk
- RM. Siang Malam3 min drive
- RM. Sarinah5 min drive
- Rumah Makan SUIB 312 min walk
- Papyrus Restaurant1 min walk
About this property
Gardenia Resort and Spa
Family-friendly hotel in the entertainment district
You can look forward to a water park, an airport shuttle and a poolside bar at Gardenia Resort and Spa. Treat yourself to a body scrub, a body treatment or a facial at Aruna Spa, the on-site spa. The on-site restaurant, Papyrus Restaurant, offers breakfast, lunch, dinner and garden views. A rooftop terrace, shopping on-site and a coffee shop/cafe are available to all guests.
Other perks include:
- An outdoor pool and a children's pool, along with a lazy river, a waterslide and pool umbrellas
- Limo/town car service, bike hire and valet parking (surcharge)
- Wedding services, free newspapers and a front desk safe
- Multilingual staff, laundry services and a computer station
Room features
All guest rooms at Gardenia Resort and Spa include perks, such as 24-hour room service and first-run films, as well as amenities, such as air conditioning and safes.
More conveniences in all rooms include:
- Bathrooms with rainfall showers and free toiletries
- 25-inch TVs with premium channels and first-run films
- Fridges, coffee/tea makers and daily housekeeping
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Property amenities
Parking and transport
- Return airport shuttle (surcharge) at scheduled times
- Free theme park shuttle
- Limo/town car service
- Valet parking on site (surcharge)
- RV/bus/lorry parking on site
- Limited on-site valet parking
Food and drink
- A coffee shop/cafe
- A poolside bar
- A restaurant
Restaurants on site
- Papyrus Restaurant
Things to do
- Bicycle rentals
- Children's pool
- Fishing
- Full-service spa
- Lazy river
- Outdoor pool
- Playground
- Sauna
- Shopping
- TV in common areas
- Water park
- Waterslide
Family friendly
- Children's pool
- Free theme park shuttle
- In-room refrigerator
- Laundry facilities
- Lazy river
- Outdoor pool
- Playground
- Supervised activities for children
- Water park
- Waterslide
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- 24-hour business centre
- Computer station
- Meeting room
Outdoors
- Barbecue grill
- Garden
- Picnic area
- Pool umbrellas
- Rooftop terrace
Full-service spa
- 6 treatment rooms
- Body scrubs
- Couples treatment rooms
- Facials
- In-room massages
- Manicures/pedicures
- Sauna
Accessibility
- No lift
More
- 36 buildings
- Built in 2010
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes
- Select Comfort mattress
Bathroom
- Free toiletries
- Hair dryer (on request)
- Private bathroom
- Rainfall showerhead
- Slippers
Entertainment
- 25-inch TV with premium cable/satellite channels
- First-run films
- Pay films
Food and drink
- 24-hour room service
- Coffee/tea maker
- Free bottled water
- Refrigerator
More
- Access via exterior corridors
- Air conditioning (climate-controlled)
- Desk
- Free daily newspapers
- Iron/ironing board on request
- Phone
- Safe
Policies
Check-in
Check-in start time: 1 PM; check-in end time: 11:30 PM
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
Property is also known as
Gardenia Pontianak
Gardenia Resort
Gardenia Resort Pontianak
Frequently asked questions
Does Gardenia Resort and Spa have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much is parking at Gardenia Resort and Spa?
Valet parking is available for a fee.
What time is check-in at Gardenia Resort and Spa?
Check-in start time: 1 PM; check-in end time: 11:30 PM.
What time is check-out at Gardenia Resort and Spa?
Checkout is at noon.
Does Gardenia Resort and Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs at scheduled times.
Where is Gardenia Resort and Spa located?
Located near the airport, this family-friendly hotel is within 9 mi (15 km) of Diguli Park, Ayani Mega Mall and Museum Provinsi Kalimantan Barat. Gajah Mada Shopping Complex and Kapuas Riverfront Park are also within 12 miles (20 km).
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Reviews
Gardenia Resort and Spa Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.8
Cleanliness
6.0
Location
5.4
Staff & service
4.8
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
4/10 Poor
Prask
3 Nov 2013
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for a one night stopover as close to airport
Not ideal, but at 5 mins from the airport it worked for us as we were only there a night and had a very early flight the next day. I wouldn't recommend staying any longer though.
Had a massage at their spa, which left my back and legs quite badly bruised and quite painful, which was a bit odd. Never experienced that before.
Prask
8/10 Good
Verified traveller
25 Jul 2012
Liked: Staff & service, property conditions & facilities
pleasant