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"The maid made a great job leaving spotless the room all the staff very condescending and helpful they make out stay very comfortable the bed was very comfortable we rested very well when we come back from our tour very convenient to the train station and the walking tour meeting was outside the hotel if we come back no doubt we will stay here again "

"Great stuff. Great location. 10/10 service "

"Great location and staff! Rooms are clean and modern. "

"The staff was great and the room was clean and comfortable. "

"Everyone is so nice and helpful! It was also in a great location with an amazing rooftop picturing the entire city."

"Clean room. Amazing breakfast. Wonderful staff and great service. Excellent location. "

"Check in was easy. Staff were polite. The hotel offers many amenities such as a pool, laundry room, spa, and gym (for a fee). The hotel was a 13 minute walk to the Cathedral. The room was a bit small but was clean. I had the breakfast one day and it was good as they had plenty of options (buffet style). "

"Everything about this hotel is fabulous. The staff. Kevin was terrific and gave great restaurant recommendations. The decor is classic traditional and spotless. Couldn’t recommend it more highly. When I return to Florence I will definitely stay there."

"I was there for three nights and had no issues. Staff were very polite, the rooms/bathrooms were clean and the hotel itself is in a good location. I would say, however, that I was by myself and the room could be slightly cramped if two people (even though double bed was comfortable). Would recommend if you’re looking for mid-budget hotels."