Dune Eco village and Spa

The hotel had its older days of glory. I requested in advance to be picked up at the airport, no one replied. They DON’T TAKE FOREIGN CREDIT CARDS, and wasn't warned prior to my trip, which lead to a 3 hour ordeal trying to check out - manager decides to go out to lunch although I am trying to sort things out. They offer daily yoga and meditation, yet I got none because the instructor wasn’t feeling well, and never got a substitute, never canceled in advance they just let you show up at 7am to an empty yoga studio. Tried the gym instead, had to clean myself because all equipment is out of place and very dirty, weight plates on the machine are so rusty that it should be out of order. Power outages are very frequent. Food was always good, they have a good selection of international and Indian cuisine, plus hipo toxic and low carb food that make for tasty options when detoxing. Restaurant staff were always flawless in their service, except for the last day when a waiter laugh at me on my face. When asked what is included in the 3 day beauty package (worth like 300USD) the answer was: -it’s like some massages and some juices”, Quite disappointing, and Im leaving petty details out of the review

We stayed here for 3 days from 17th June at Bamboo House. Few of the amenities were not working. Booked the hotel through Expedia. Need more info. reg. the rooms. Staff and housekeeping were good. Food was okay. The property is big and they had bicycles for moving inside the property. The bicycles were not in good condition. The swimming pool, kids playing area, were far from the room. Swimming pool is small. The amenities in kids playing area were in not good condition. It becomes very hot between 11.00am to 4.30pm. You cannot stay inside the room. They need to put coolers inside the rooms which are not having ac's.