Airport Hotels, Pointe-a-Pitre Intl. (PTP)

"Excellent accueil et chambre parfaite"

"The entire hotel is old, past its time, and neglected, the room, the balcony, the lobby, and there is no beach access! They have a FENCE!!! installed right at the beach front so you can's walk to the water. Unbelievable! there was no hot water in the entire facilities for TWO DAYS! and the night staff is friendly but poorly trained. I went to the front desk to alert them there was not toilet paper or paper towel in the bathroom lobby TWICE, still nobody bothered to replenish the bathroom supplies. They charge too much money and claim to be a 4 star resort. Clearly there is much work to be done before they can make that claim. Location is only good with a car, but there are surprisingly good small restaurants around. Don't go to this hotel if you expect to have a relaxed stay with walks on the beach. It will not happen."

"Fresh fruits and good variery of hot and cold breakfast "

"Friendly staff, beautiful location, clean. "

"Comfortable room"

"They kindly upgraded our room to a spacious one with a private pool. It also had a Nespresso coffee machine and a fridge. The setting was beautiful and the location was very close to the airport. "

"The room was nice and spacious and the view was beautiful, though it was annoying having to insert the room card into the slot to get power. And the closet and shower were a little annoying. Patio kitchen was something new and "different". Activating the WiFi was really tricky. Staff was helpful and some spoke English, but check in process was so slow and the paperwork was only in French. Lots of restaurants in the area, but they don't open 'til mid-day, but there's a small store. Beaches, bus stop and hiking nearby. However, I deducted one star as we had roaches in our room on two different nights and toiletries were limited and we also had no water on our last morning. And I think the breakfast should cost half of what they're charging. The automated e-mail requesting additional payment or you'll lose your reservation gave me a real scare. I thought it was a phishing scam and almost canceled my cards and my entire trip. It would have been nice for Expedia to state that this fee is already included in the payment and to ignore the automated e-mail. But my biggest complaint is that while the property IS operated by Karaibes Hotel, it is actually called "Residence les Yuccas", NOT "Karaibes Residences". "Karaibes Residences" are a private apartment complex completely separate from the hotel. This information was not clearly communicated to us, and we must've spent well over an hour trying to get into every building in the area, before a maid finally told us where to go. "

"Très propre, mais je n’ai pas aimé l’emplacement "

"Lovely reception area. The staff a wonderful and accommodating including the housekeepers. My daughter loved the kids club. Lots of activities and lively staff."