Pointblank Trip

My stay at the DoubleTree Hilton was magnificent. From the moment I arrived, the level of service and attention to detail made the experience feel elevated and welcoming. Michael was exceptional every day I encountered him consistently professional, warm, and attentive. Robert was also wonderful and went out of his way to locate and save my Happy Birthday brooch, which was a thoughtful and appreciated gesture. I’d also like to recognize Charlotte, the travel agent consultant, who was outstanding. She introduced me to the Hilton Honors app and took the time to thoroughly explain how to maximize its benefits. She was patient, informative, and genuinely invested in ensuring I had the best possible experience as a Hilton guest. The room was beautiful. I loved being on a high floor with a balcony the view was outstanding and added a sense of calm and luxury to my stay. There were a few minor maintenance details, but once mentioned, they were addressed immediately, which I truly appreciated. The staff overall was pleasant and accommodating. Overall, this was a 10/10 experience. I highly recommend this hotel and will absolutely stay here again when I return.

This is my favorite hotel in Houston, love the service and breakfast is amazing. Love the Nespresso machine in the rooms and the snacks :). It feels luxurious without being pompous, staff is so nice and helpful.

Beautiful property in a good area of town, blocks away from NRG stadium. Staff was absolutely amazing through the entire stay! Will be back soon

Excellent staff. Room was amazing. Really cozy atmosphere!

The rooms were clean but the view and windows were lack luster