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Reviews of Yvonne's Hotel

2.5 out of 5
Yvonne's Hotel
Peilapalap St, P.O Box 688, Pohnpei

Reviews

6.2
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 5 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

4.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 5 nights in Feb 2020

8/10 Good

Robyn, Guam

Travelled with family
Liked: Cleanliness, staff & service
Good location in relation to town shops and eateries. Really good restaurant onsite- only had breakfast at this restaurant but it was very good. Our first room had a great view -old style - sort of what you might expect in an older place in Eastern Europe. Next room was very closed in, and same price, and dark. In any event, they both had very comfy beds and the bathroom was adequate. TV was adequate. Air con worked very well. Rooms were quiet. Well serviced and cleaned. And staff very, very nice. Had a refrigerator with a little freezer box - modern and quiet.
Stayed 1 night in Feb 2020
Response from staff on 8 Mar 2020
thank you for staying with us

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, badroom leaking, ants everywhere (also in the restaurant) and there had been no good communication with Expedia since they did not know I had changed the reservation. Wanted me to pay for not being there.
Stayed 5 nights in Feb 2020
Response from staff on 8 Mar 2020
it was our policy so sorry to hear your frustration

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all cost: A dump where you will get sick
This is the most shockingly disgusting place we have ever seen and the staff and owners (Yvonne, whom we communicated with "runs" the place while living in California!!!) should NOT be in the hotel business. The room was extremely dirty (ants all over) and with so much mildew that we got quite sick. At 115$ a night, this is a very expensive place for the island (in fact more than the newest luxury resort) and they do NOT even clean the room, bed was never made, and they do not give you any toiletries. Upon asking, we were told to go to the store. The hotel is a shame for the entire country as the people are trying to get tourism off the ground but it will never work with such a dump. Truly a disgusting and shocking place. And, for got to add, the room smelled quite bad. Just gross.
Stayed 2 nights in Jan 2020
Response from staff on 8 Mar 2020
im sorry to hear our hotel is not like your luxurious house. we will try our best in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool stay
The room was great. Service was good, very friendly staff. There’s Conference facility room to meet others.
Stayed 3 nights in Jan 2020
Response from staff on 8 Mar 2020
thank you

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent, clean, good Central location
Decent place. Clean. Wonderful staff. Kia's restaurant on site is good. Location is good--right on the middle of Kolonia, the main city of Pohnpei. Wi fi worked well. Shops, bars, coffee shop, grocery stores nearby.
Stayed 3 nights in Sep 2019

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service
空港への出迎えを依頼していなかったが　無料でﾎﾃﾙまで送ってくれた。帰りの空港までまた無料おで送ってくれた。 ﾎﾃﾙのスタッフが新設で　ﾎﾃﾙの施設は古かったが気持ちよく滞在出来た。
Stayed 3 nights in Nov 2019