Airport Hotels, Pocatello Regional (PIH)

"We have stayed at this hotel many times and this year was not the best. Our room was dirty and needed a deep clean. Staff were not as friendly and looked annoyed to be there. Their card reader and printer weren’t working. There were no towels for the pool and when we asked for some, the front desk took our room number and said if we didn’t have all of the towels in our room, they would charge us for missing towels. The breakfast was bland and they didn’t have as much to offer compared to years past. It was disappointing considering that we’ve had better experiences there in the past. Hopefully they can make some changes for the better! "

"There was only a couple issues with our stay. It was a standard breakfast so no complaints there, just always looking for "that special thing". The issues: hottub was over chlorinated to the extent we had to get out as it burned our eyes after 10 minutes or so. There were also no towels and when we inquired about this apparently the holiday inn's (across the parking lot) pool was out of order so the two hotels were SHARING THE POOL and per the agreement the Holiday Inn was suppose to be cleaning and stocking pool with towels! WHAT???? We are guests and expect amenities that were paid for! We are not to be sharing or gong without!"

"Very clean. A little outdated but for the price it is perfect. I made the mistake of looking at Trigago and it said they had a pool and they don’t but overall I was happy with my stay"

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"Front desk was friendly, kind and was very helpful. "

"This place should be condemned. Had 3 rooms all had issues, shower didn’t work in one, toilet ran all night TV didn’t work hair on the bathroom vanity in an another, old and needs full renovation or demolition. "

"Quick check in. Accommodating when asking for early check-in, top floor room, late check-out. "

"Such a fun place to stay. Sadly the tub was not fully clean -- we had to clean out hairs and other particles before we could enjoy. The breakfast was mediocre, not great, not terrible. Overall still a good value and an enjoyable weekend. Staff were really great. "