Dear Cathleen,Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconveniences and disappointments you encountered during your stay at our hotel. Your feedback is invaluable to us as we continuously strive to improve our services and facilities.We deeply regret that your expectations regarding the hot tub and pool area were not met. We understand the frustration and inconvenience this caused, especially after a long journey. Please rest assured that we have addressed these issues with our management team to ensure such lapses in communication and maintenance do not recur.Maintaining a high standard of cleanliness and functionality in our amenities is paramount to us, and we are truly sorry for falling short in this instance. Your husband's experience with the pool and hot tub does not reflect the level of service we aim to provide, and we are actively investigating the matter to rectify any underlying issues.Furthermore, we apologize for the lack of immediate resolution and the manager's response to your concerns. We are committed to providing prompt and satisfactory solutions to our guests' issues, and we regret any miscommunication or oversight on our part.Please know that your feedback has been taken seriously, and we are taking appropriate measures to prevent similar occurrences in the future. We hope you will give us another opportunity to exceed your expectations and regain your trust during your future travels to our area.If there is anything further we can do to address your concerns or assist you, please do not hesitate to contact us directly.Warm regards,Ricky J. PhillipsComfort Suites Management Team

Hello Josue,We appreciate you choosing our hotel for your stay. If you have any concerns or feedback you'd like to share, please don't hesitate to reach out to us. We value your input and would love to hear from you.

Hello PAMELA,We appreciate you choosing our hotel for your stay! We hope you had a pleasant experience, and we look forward to welcoming you back soon.

Hello Ashlee, We apologize for any inconvenience you experienced during your stay. Our housekeeping team aims to maintain high cleanliness standards, and we will address the issues you mentioned. Your feedback is valuable as we strive to improve our guests' experience.

Hello Matt, We appreciate your feedback and apologize for any inconvenience you experienced. Your comments have been duly noted and will be shared with our team for further review and improvement. We strive to provide the best experience for all our guests, and we regret any shortcomings during your stay. Thank you for bringing these matters to our attention.

Hello Nichole C, We apologize for any discomfort you experienced during your stay. Guest comfort is important to us, and we encourage guests to reach out to our management directly with any concerns to ensure a more pleasant experience in the future.

Hello Jeremy,We're delighted to hear that you had a wonderful experience during your stay with us! We strive to provide exceptional service to all of our guests, and it's great to know that we achieved that with you. Should you have any further feedback or suggestions, please don't hesitate to reach out to us. We hope to welcome you back in the future for another fantastic stay!

Hello John, Thank you for choosing our hotel for your recent stay. We appreciate your rating and are sorry if we fell short of meeting your expectations. If you have any specific feedback or concerns, please don't hesitate to contact us directly. We value your input and would welcome the opportunity to make any necessary improvements.

Hello Meagan, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Dear Guest, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

Hello Kathleen, We apologize for the inconvenience you experienced during your stay with us. We strive to provide ample amenities and a comfortable environment. We appreciate your feedback and will address the issues mentioned to improve our services. We hope you will consider staying with us again in the future for a better experience.

Hello Dale,Thank you for your kind words about our friendly staff and clean rooms. We appreciate your feedback and hope to welcome you back for another great stay in the future.

Hello Martha, Thank you for sharing your feedback regarding your recent stay. We are glad to hear that you found our hotel clean and that some of our staff were responsive. We apologize for the inconvenience you experienced with the bicycle in our fitness center. We appreciate you bringing this to our attention and we will address the issue to ensure it is resolved. We value your feedback and will remind our staff to promptly report any guest concerns. We strive to provide a satisfactory experience for all our guests and we hope to have the opportunity to welcome you back in the future.

Hello David, Thank you for choosing our hotel for your recent stay. We're glad to hear that you found our property to be a good value. We strive to provide our guests with a comfortable and enjoyable experience at a reasonable price. Your feedback is greatly appreciated and we hope to welcome you back in the future.

Hello Chris,We apologize for any inconvenience you may have experienced during your stay. We encourage you to please reach out to our hotel directly so we can address any concerns you may have had. We appreciate your feedback and hope to have another opportunity to exceed your expectations in the future.

Hello Brooke,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

Dear Guest,We apologize for any inconvenience you experienced during your stay. Our team takes the cleanliness and comfort of our rooms very seriously and has strict protocols in place to address any issues promptly. We encourage guests to reach out to management directly to address concerns, as we strive to provide exceptional service. Thank you for your feedback, and we hope you will consider giving us another opportunity to serve you in the future.

Hello Matthew, Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you may have experienced during your time with us. We appreciate your comments and will take them into consideration for future improvements. If you have any further concerns, please reach out to our management team directly.

Hello Robert, Thank you for your feedback regarding Tina's assistance during your check-in. We appreciate your kind words. However, we apologize for the inconvenience caused by the broken hot tub and the quality of the orange juice. We will address these concerns with our team to ensure a better experience for future guests. We apologize for any inconvenience caused by the morning staff member's behavior. We appreciate your feedback and will work towards improving our services.

Hello Forest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your overall stay at our hotel, including the cleanliness and spaciousness of your room. We appreciate your note regarding the A/C unit and apologize for any inconvenience caused. We value your input and will pass on your feedback to our team for further review. We hope to have the opportunity to welcome you back in the future.

Hello Michelle,Thank you for sharing your feedback with us. We appreciate your kind words about our staff and apologize for any cleanliness issues you encountered. We strive to maintain high standards and will share your concerns with our housekeeping team for immediate attention. Regarding the Jacuzzi, we apologize for any inconvenience caused and assure you that we are addressing the matter. Thank you for bringing these matters to our attention.

Hello Jennifer,Thank you for sharing your feedback with us. We appreciate your positive rating and are glad to hear that you enjoyed your stay overall. We apologize for any inconveniences you may have encountered and assure you that our team values your input. If you have any further concerns, please contact our management directly so we can address them promptly.

Hello TODD,We appreciate your feedback regarding the cleanliness of our hotel. We strive to uphold the highest standards of cleanliness and are sorry to hear that we fell short during your stay. We have shared your comments with our housekeeping team to address any areas of concern. We take your experience seriously and appreciate you bringing it to our attention.

Hello David,Thank you for bringing these matters to our attention. We apologize for any inconvenience caused by the juice machine. We're glad to hear that your TV issue was promptly resolved by our team. We appreciate your feedback and will ensure better service in the future.

Hello Emily, We apologize for any inconvenience you may have experienced during your stay. We kindly request that you reach out to us directly with your feedback so that we may address any issues and improve our services. We value your input and strive to provide a positive experience for all guests.

Hello Andrew,Thank you for taking the time to share your rating with us! We truly appreciate your feedback and we're thrilled to know that you had an outstanding experience during your stay with us. It was a pleasure having you as our guest and we hope to welcome you back in the future for another memorable stay.

Hello Allison,I'm sorry to hear that you found your stay to be scary. Please feel free to reach out to our management team with any specific concerns or feedback you may have.

Hello Gary,I'm sorry to hear about your experience at our hotel. We appreciate your feedback and apologize for any inconveniences you may have encountered during your stay. We strive to provide exceptional service and will address your concerns internally to ensure a better experience for our future guests. Thank you for bringing these issues to our attention.

Hello Celia, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We strive to provide clean and comfortable accommodations for all our guests. We appreciate your comments regarding the linen and cleaning issues, as well as the maintenance concerns you encountered. We will address these matters with our team to ensure improvements are made. Your feedback regarding the key card, safety, and service will also be shared internally. We hope you reconsider and give us another opportunity to provide you with a more enjoyable stay in the future.

Hello Mindy,Thank you for taking the time to provide your feedback. We apologize for any inconvenience you experienced during your stay. We regret that the labeling of the connecting rooms was misleading and that sheets and blankets were not readily available for the pull-out couches. We appreciate your understanding in bringing this to our attention so we can improve our services for future guests. We also apologize for the inconvenience with the restroom and have noted your feedback for immediate attention. We are glad to hear that overall your stay was satisfactory and hope to have the opportunity to provide you with a better experience in the future.

Hello Thomas,Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you enjoyed your stay overall. If there is anything specific that you would like to share or discuss, please feel free to contact our management team directly. We hope to welcome you back in the future for an even better experience.

Hello LASHEEA,Thank you for your rating! We appreciate your feedback and would love to know more about your positive experience with us.

Dear Guest, We sincerely apologize for the inconveniences you experienced during your stay. Please rest assured that we will address these issues promptly to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.

Hello Shawn,Thank you for your exceptional rating! We are delighted that you had such a wonderful experience at our hotel. We look forward to welcoming you back soon!

Hello Tony,Thank you so much for your amazing rating! We are thrilled that you had such a fantastic experience at our hotel. We hope to welcome you back again soon!

Hello Gregory,We apologize for the inconvenience you experienced upon arrival. We're sorry about the cleanliness issues you encountered in your room. Please rest assured that we will address these concerns with our housekeeping team to ensure a better stay for our guests in the future.

Hello Kevin,Thank you for the kind words! We're delighted to hear that you had a pleasant experience at our hotel. We hope to welcome you back soon!

Hi Jaime,Thank you for sharing this review, and we welcome you to visit us again anytime!

Hello Kory, We are deeply sorry for the inconvenience you experienced during your stay. Please rest assured that we take cleanliness and maintenance seriously, and we will address these issues immediately. Thank you for bringing them to our attention.

Hello Timothy, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

Hello Angelica, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

Hello Joshlyn,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

Hello Debra,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

Hello Mary Alice ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hello Joel ,Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

Hello Luke,We are thrilled to hear that you had a perfect stay with us! Thank you for the excellent rating and we hope to welcome you back soon.

Hello Willy ,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

Hello Amanda,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

Hello Paul,Thank you for taking the time to share your comments regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.