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"Clean room, friendly staff and nice buffet breakfast. Great view of the loch"

"I don't wish to offend the owners but the outside of this hotel does not reflect the inside. It looks slightly run down but don't let that put you off booking. We had a superior room and it was just that. Comfortable, clean and spacious with a settee, lovely big comfy bed and a spotlessly clean bathroom with a rainfall shower and nice toiletries. We arrived by train so were about an hour earlier than check-in , but we're allowed to check in, which was much appreciated. Fresh flowers in reception, beautifully arranged and friendly helpful staff made the stay extra special. Breakfast and dinner was plentiful and tasty. I had a venison steak which was cooked to perfection. It's a short stroll from the station and the harbour. We were lucky to have fabulous weather which made walking round the surrounding town most enjoyable. Our only regret was that we only stayed one night, but would return in a heartbeat. Thanks to all staff for making us feel so welcome."

"we paid for a room that turned out to have peeling paint, uneven flooring, poor bedding walls with holes. The hamburgers at the restaurant were like rubber. Overall, it was a very disappointing experience during our vacation."